Role Description Seeking a highly organized, polished, innovative, self-driven, energetic and proactive Executive Virtual Assistant to provide high-level support to the CEO and a roster of prestigious clients. This is a critical role that requires a blend of project management and impeccable communication. This is a position for a "closer"—someone who doesn't just manage a list but actively pushes projects forward. You will be at the heart of the operations, helping authors bring their stories to the stage. Key Responsibilities: - Inquiry Management: Act as the primary gatekeeper; you must stay "on top" of all incoming and outgoing inquiries, ensuring no communication falls through the cracks and responses are timely and professional. - Bookings: Manage at least 20 - 30 bookings daily. - Calendar & Stakeholder Management: Own the schedules for the CEO and clients, ensuring seamless transitions between meetings, media appearances, and deadlines. - Media Kit Project Management: Work directly with the graphic designer to oversee the creation of professional media kits, ensuring they align with client branding and are delivered on schedule. - Author Support & ARC Distribution: Manage the strategic distribution of digital ARCs (Advance Review Copies) to reviewers and influencers, maintaining meticulous records of who has received what. - Media Coordination: Handle the distribution of essential materials to guest hosts and external stakeholders. Qualifications - Overall Experience: 4 years. - Industry Experience: Must have a background working specifically within the book publishing or PR space. - Communication: Fluent in English with a clear, professional speaking voice and a "client-first" attitude. - Administrative Excellence: High attention to detail with a focus on meticulous recordkeeping and professional proofreading. - Project Management: Proven ability to multitask and manage creative workflows (specifically working with designers). - Ethics & Professionalism: Require a confident, ethical individual who can represent the CEO with poise and integrity. - Nice to have: Previous client-facing experience where you were the direct point of contact for high-level stakeholders. Requirements - Priority Location: LATAM / South Africa / Philippines - Working Hours: To start 8a-4p PST - In June hours will change to 9a-5p EST - Salary: $1,500-2,000 - Type of contract: Independent Contractor - Type of job: Remote - Start date: ASAP Company Description Award-winning Book PR agency dedicated to elevating authors and bringing their stories to the global stage.

• Answer patient calls professionally and warmly • Return voicemails and follow up with patient inquiries • Maintain accurate call logs and patient intake notes • Assist with scheduling preparation and appointment coordination • Request and organize medical records, imaging reports, and referral documents • Support prior authorization tasks when applicable • Escalate complex patient, insurance, or clinical concerns appropriately • Help maintain simple workflows and administrative trackers

• Answer inbound patient calls professionally and promptly • Respond to patient texts, voicemails, emails, and fax-related messages • Schedule new patient appointments and collect complete intake information • Confirm, cancel, and reschedule existing patient appointments • Prioritize new patient inquiries and referral opportunities • Follow up on missed calls, inactive patients, and rescheduling needs • Help convert patient inquiries into booked appointments • Maintain accurate scheduling notes and communication records • Coordinate with clinic staff to help protect provider schedules • De-escalate patient concerns involving scheduling, billing confusion, or insurance questions • Support communication workflows using Weave and MacPractice • Follow HIPAA and patient privacy standards at all times

• Manage patient calls, emails, portal messages, website inquiries, missed calls, and voicemails • Provide warm, polished, and professional communication for concierge patients • Schedule telehealth, concierge, mobile, and follow-up appointments • Manage the provider's calendar and help protect blocked time, travel time, and personal commitments • Support new patient intake, onboarding, and follow-up tracking • Verify insurance eligibility and assist with prior authorization tasks when needed • Follow up with warm leads, former patients, referrals, and marketing inquiries • Maintain a lead tracker for outreach, responses, next steps, and conversion status • Queue prescription or refill requests in the EMR for provider review • Use or learn PracticeQ for scheduling, records, and documentation support • Input historical paper chart information into the EMR • Identify workflow gaps and recommend simple process improvements • Provide regular updates on completed tasks, pending items, and patient follow-ups