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Senior Technical Product Manager
Location
Illinois
Posted
18 days ago
Salary
0
Seniority
Senior
Job Description
Senior Technical Product Manager
Independence Pet Group
• Own and manage the product backlog for Chameleon, ensuring it is well‑groomed, clearly prioritized, and aligned to business value • Evaluate and prioritize work based on customer impact, revenue opportunity, retention risk, operational efficiency, and technical health • Make informed tradeoffs to ensure the team is consistently working on the highest‑value initiatives • Serve as the primary product point of contact for Engineering, Support, Sales, and other stakeholders • Partner with Support to understand customer issues, identify patterns, and distinguish defects from feature or workflow gaps • Partner with Sales and Commercial teams to assess revenue opportunities, customer impact, and market needs • Write clear requirements, acceptance criteria, and user stories that enable efficient engineering execution • Identify and remove blockers that impede delivery, collaborating proactively across teams • Participate in sprint planning, reviews, and retrospectives to continuously improve team effectiveness • Apply a disciplined, ROI‑driven approach to product investment for a legacy platform • Balance maintenance, enhancements, and new opportunities to support customer retention, revenue continuity, and operational viability • Contribute to roadmap planning and lifecycle decisions, ensuring transparency and alignment with company strategy • Monitor product performance, customer feedback, and operational metrics • Advocate for improvements that meaningfully reduce friction, improve usability, or unlock commercial value
Job Requirements
- 6+ years of Product Management experience
- Experience managing established or legacy platforms preferred
- Strong backlog prioritization and decision-making skills
- Proven ability to work cross-functionally with Engineering, Support, and Commercial teams
- Comfort making tradeoffs in constrained environments
- Excellent communication and stakeholder-management skills
- Experience in SaaS, healthcare, veterinary, or regulated environments a plus.
Benefits
- Comprehensive full medical, dental and vision Insurance
- Basic Life Insurance at no cost to the employee
- Company paid short-term and long-term disability
- 12 weeks of 100% paid Parental Leave
- Health Savings Account (HSA)
- Flexible Spending Accounts (FSA)
- Retirement savings plan
- Personal Paid Time Off
- Paid holidays and company-wide Wellness Day off
- Paid time off to volunteer at nonprofit organizations
- Pet friendly office environment
- Commuter Benefits
- Group Pet Insurance
- On the job training and skills development
- Employee Assistance Program (EAP)
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