• Participate in patient processing and accounts receivable functions • Billing, charge entry, collection, registration, scheduling, follow-up, coding, payment posting and credit balance resolution • Reconcile daily IDX system receivables reports • Balance monthly transactions and provide summaries to faculty and department administration

• Join our dynamic SA/APAC sales team as an Account Manager, focusing on managing and growing relationships with smaller accounts and actively seeking upsell opportunities. • This role covers both existing client management and new business development, with full responsibility for the sales life cycle—from prospecting to contract management and closing. • You’ll receive marketing and lead generation support, and benefit from a collaborative, virtual team environment. • The position offers significant autonomy, exposure to a broad product portfolio, and the opportunity to progress to larger accounts as you demonstrate your capabilities. • Regular travel within APAC and internationally is expected, providing valuable multinational experience.

• Support a certain amount of accounts direct and engage customers in discovery • Work with presales to define spec, understanding pricing and leads from vendors • Provide quotes to customers accordingly • Support executive sellers by helping administrate sales related functions - creating quotes (Excel), updating the CRM (Salesforce), processing orders, and assisting customers with product collateral • Gather market intelligence, develop lead generation programs, and assist in high-level lead qualification • Support Sales team in prospecting/researching potential customers • Help in booking tradeshows, managing tradeshow logistics, managing vendor market development funds, coordinating marketing campaigns and outbound emails • Provide pipeline update reports to senior management • Support sales team with internal coordination of sales related deliverables

• Define and own Granicus’ federal alliances and partnerships strategy , aligned to company growth objectives and federal market priorities • Identify, evaluate, and onboard strategic partners including: Global and mid‑tier Systems Integrators • Federal technology partners and ISVs • OEM, data, and platform partners • Advisory, consulting, and niche federal specialists • Develop multi‑year partnership roadmaps tied to agency missions, acquisition vehicles, and solution portfolios • Drive partner‑sourced and partner‑influenced pipeline across federal civilian and defense agencies • Collaborate with Federal Sales leadership on account mapping, deal strategy, and capture planning • Enable partners to effectively position Granicus solutions across: Digital services & CX • Communications & public engagement • Regulatory, permitting, and compliance workflows • Support joint value propositions, bundled solutions, and co‑sell motions • Build scalable partner programs, including: Onboarding and certification • Enablement content and training • Joint marketing and demand generation • Establish clear partner performance metrics , governance models, and quarterly business reviews • Manage partner agreements, business plans, and ongoing relationship health • Serve as the federal partner voice internally, ensuring alignment across Product, Marketing, Legal, and Finance • Provide market feedback to influence product roadmap and integration priorities • Represent Granicus in executive‑level partner discussions, industry forums, and federal events