Role Description The Christ Hospital Health Network Pre-Services Coordinator provides the highest level of customer service to our patients. This individual understands that this patient interaction often determines the tone for the patients’ healthcare experience. - Contact with the patient to schedule their ordered services. - Coordinate pre-service appointments necessary in advance of the ordered service. - Obtain and enter demographic information from the patient into the computer system. - Support the care of the patient and the billing process. - Minimize the amount of information that must be collected when the patient presents for service. - Collect payment from the patient as determined by the estimate. - Arrange payment plans as necessary based on the patient’s current financial situation. - Possess expert knowledge of insurance plans, regulations, and benefits as they relate to the service rendered. - Explain the patient's cost for the service in a manner that is understandable and agreeable. - Engage in detailed and sensitive conversations with patients, requiring confidence and compassion. - Act as the single source of contact for patients regarding scheduling, pre-registration, and healthcare cost needs. Qualifications - Expert knowledge of insurance plans and regulations. - Strong customer service skills. - Ability to handle sensitive conversations with confidence and compassion. Requirements - Experience in a healthcare setting preferred. - Proficient in computer systems for data entry and management. - Strong communication skills. Benefits - Competitive salary. - Health, dental, and vision insurance. - Retirement plan options. - Paid time off and holidays.

Role Description As an Energy Consultant focused on Pre-sales Consulting & Commercial Solutions, you play a critical role in accelerating Gorilla’s growth by bridging the gap between our innovative SaaS platform and the strategic needs of energy and utility prospects. Your role is to bridge the gap between Gorilla’s platform capabilities and the business challenges of utilities and energy retailers. You partner closely with Sales, Delivery, Marketing, and Product teams to: - Understand customer challenges - Shape compelling solution narratives - Guide prospects through their journey from discovery to successful implementation You engage in sales opportunities through: - Workshops - Tailored demos - Proposals - Trusted advisory With a solid foundation in energy market knowledge and a commercial mindset, you will drive customer-facing discovery and pre-sales engagements, supporting prospects in understanding how Gorilla helps them optimize: - Pricing - Forecasting - Billing - Portfolio strategy - Reporting You will act as a trusted advisor and compelling communicator of Gorilla’s value. Qualifications - Minimum 4–6 years of relevant experience in Software/SaaS presales, solution consulting, energy or commercial energy advisory roles - Proven ability to conduct customer-facing discovery workshops and deliver compelling solution demonstrations - Commercial mindset: confidence in supporting deal strategy, communicating ROI, and influencing buying decisions - French Language & Market Support - Professional fluency in French is highly valued - Solid understanding of energy and utility market dynamics, particularly in areas such as pricing, forecasting, portfolio management, billing or settlement - Excellent communication skills in English, with strong presentation and stakeholder management capability - A collaborative, proactive, high-ownership approach consistent with Gorilla’s culture Requirements - Engage with prospects and customers to understand their pricing, forecasting, billing, and reporting needs - Drive discovery workshops and customer presentations - Create and deliver tailored product demonstrations - Support the preparation of proposals, RFP responses, and value-based solution narratives - Collaborate closely with Account Executives, Marketing, and Leadership on opportunity strategy - Benchmark competitors and partner offerings - Ensure smooth handover into implementation teams - Provide structured feedback into Product Management Benefits - Flexible work options - Office Mix or Remote First Mix - A job with purpose - making a big impact while having fun - Clear and no-nonsense remuneration approach based on experience and location - Generous PTO allowance and health insurance coverage - High-impact commercial exposure with sales leadership - Career growth opportunities as Gorilla is growing at an incredible pace - International travel for company-wide gatherings

Role Description As a PLM Pre-Sales Consultant, you will be a key driver in the sales process, responsible for communicating and demonstrating the business value of the Centric PLM solution. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice. This role extends beyond product demonstrations—you will help customers envision how PLM can transform their operations. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning deals and enabling long-term customer success. Key Responsibilities - Lead product demonstrations that align with customer workflows, data, and strategic objectives - Conduct engaging discovery calls to identify customer challenges and opportunities - Analyze customer business processes, systems, and organizational context - Translate customer requirements into compelling solution narratives and user stories - Identify gaps and propose scalable, value-driven solutions - Document discovery findings, scope decisions, and opportunity artifacts - Create demo scripts, tailored datasets, and presentation decks - Configure and personalize PLM to reflect best practice use cases - Support RFP/RFI responses and contribute to deal strategy and positioning - Develop Statements of Work (SOWs), including scope, assumptions, and services estimates - Build ROI models to quantify business impact/value proposition - Contribute to marketing initiatives including events, webinars, and presentations - Develop internal training materials and deliver training sessions - Participate in product updates: translate, document, and communicate relevant changes into new business processes/use cases - Conduct IT architecture and HW&SW requirement discussions, including hosting options - Deliver high-impact, C-level presentations focused on business outcomes - Facilitate “Art of the Possible” sessions to expand deal scope and vision - Drive alignment across business and technical stakeholders - Elevate deal value through strategic thinking and solution positioning - Partner with cross function business unit presales teams to deliver E2E strategies, demos & use cases - Partner with Product Management to provide market and customer feedback - Support Marketing initiatives (webinars, thought leadership, demos) - Contribute to post-sales activities when needed to ensure continuity and success Qualifications - Strong business process understanding across PLM, Planning, ERP, or Supply Chain - Deep expertise in R&D processes in Food and Beverage or Cosmetics or Private Label Management at Grocery retail - Proven ability to map business process to software capabilities - Exceptional presentation, storytelling, and communication skills - Analytical mindset with structured problem-solving ability - Ability to operate independently in a fast-paced, growth environment - Entrepreneurial mindset with a strong sense of ownership and initiative - Ability to manage complex customer engagements with minimal supervision - Willingness to travel regionally and occasionally internationally if necessary Experience - Experience working across product development, structural packaging, artwork design and regulatory compliance - Strong domain expertise with Consumer-Packaged Goods (CPG) including - Grocery Retail, Food & Beverage or Cosmetics - Experience in pre-sales, solution consulting, or enterprise software delivery - Practical background in using PLM or adjacent enterprise systems strongly preferred - Demonstration and solution configuration experience preferred Technical Skills - AI Experience - XML programming - HTML - JavaScript - Databases (Postgres, MSSQL, Oracle)

- Serve as the main technical point of contact during the sales cycle. - Understand customer business requirements and design effective technical solutions. - Conduct engaging product demonstrations, technical presentations, and solution walkthroughs for different audiences, from technical teams to executive stakeholders. - Build strong client relationships by acting as a trusted technical advisor. - Address technical questions, resolve objections, and ensure customer confidence in proposed solutions. - Support RFPs (Request for Proposal) and RFIs (Request for Information) by preparing accurate and clear technical responses. - Collaborate closely with Sales, Product Management, Engineering, and Marketing teams to align solutions with client needs. - Stay updated on industry trends, market changes, competitor solutions, and emerging technologies. - Provide customer feedback internally to support product improvements and future development. - Assist in solution architecture design and technical documentation preparation. - Participate in customer meetings, workshops, and technical discussions.