• Handle outbound calls with leads and schedule appointments on the client’s calendar • Confirm lead information, appointment details, and time zones • Send follow up texts and communication updates regarding calls and bookings • Schedule and coordinate Zoom meetings and other virtual appointments • Maintain accurate records and scheduling workflows

Role Description Als Setter / Sales Consultant bist du der erste echte Kontaktpunkt zwischen uns und potenziellen Kunden. Du entscheidest, ob aus Interesse echtes Vertrauen und ein qualifizierter Verkaufsprozess entsteht. Du bist nicht nur im Gespräch – du steuerst es. Du analysierst, qualifizierst und führst Menschen klar zum nächsten Schritt. Dein Impact ist direkt messbar: - Terminqualität - Show-Up-Rate - Closing-Erfolg - Umsatzplanbarkeit Remote möglich – mit hoher Eigenverantwortung und klarem Fokus auf Ergebnisse. Deine täglichen To-Dos sind eine Kombination aus: - Lead-Führung & Qualifizierung - Aktive Ansprache von Leads und Aufbau von Interesse - Bedarf erkennen, Problemverständnis schärfen und Relevanz erzeugen - Klare Qualifizierung oder Disqualifizierung von Leads - Verbindliche Terminvereinbarung und strukturierte Übergabe - Einwände erkennen, einordnen und lösungsorientiert führen - Pipeline & Follow-up - Konsequentes Nachfassen – kein Lead geht verloren - Reaktivierung von No-Shows und bestehenden Kontakten - Saubere Dokumentation im CRM (klare Next Steps) - Eigenständige Steuerung deiner Pipeline und Forecasts - Performance & Entwicklung - Tägliches Tracking deiner KPIs (Calls, Gespräche, Termine, Show-Ups) - Aktive Reflexion deiner Gesprächsqualität - Kontinuierliches Training (Skripte, Einwandbehandlung, Gesprächsführung) - Nutzung von Content & Proofs zur stärkeren Argumentation Qualifications - Nachweisbare Vertriebserfahrung mit messbaren Ergebnissen - Fähigkeit, Gespräche strukturiert und auf Augenhöhe zu führen - Souveräner Umgang mit Einwänden und Unsicherheiten - Zahlenverständnis und klare Steuerung über KPIs - Hohe Eigenverantwortung und Umsetzungsstärke - Ausgeprägte Lern- und Leistungsbereitschaft - Sicherer Umgang mit Social Media und digitaler Kommunikation Requirements - Reines “Abtelefonieren” ohne strategische Gesprächsführung - Verkaufsdruck ohne echten Bedarfsfokus - Fehlende Nachweise von Vertriebserfolgen - Unkooperative Einzelkämpfer-Mentalität - Geringe Leistungsbereitschaft oder fehlender Entwicklungsanspruch Benefits - Hohe Eigenverantwortung und direkter Impact auf den Output - Arbeiten mit modernsten KI-Tools und Systemen - Schnelle Umsetzung von Ideen ohne lange Abstimmungswege - Stark wachstumsorientiertes Umfeld - Möglichkeit, eigene Systeme und Workflows aufzubauen - Enge Zusammenarbeit mit einem performance-getriebenen Team - Kontinuierliche Weiterentwicklung deiner Skills im Bereich KI & Content

Role Description The Specialty Admission Coordinator is responsible for managing specialty medication referrals from receipt through insurance clearance to ensure timely and accurate patient access to therapy. This role serves as the key point of contact for benefit investigation, prior authorization, coordination with internal stakeholders (pharmacy and nursing staff) and financial counseling with patients. The coordinator plays a critical role in ensuring referrals meet payer requirements and in facilitating seamless communication between patients, providers, pharmacy staff and the sales team. Shift: Monday-Friday 8:30am-5:30pm EST Responsibilities - Owns and manages the specialty referral from initial intake through insurance approval - Conducts timely and accurate benefit investigation, verifying both medical and pharmacy benefits - Identifies and confirms coverage criteria, co-pays, deductibles and prior authorization requirements - Prepares and submits prior authorization requests to appropriate payers - Maintains clear, timely communication with pharmacy teams, sales representatives and prescribers regarding the status of each referral and any outstanding information - Coordinates and delivers financial counseling to patients, including explanation of out-of-pocket costs, financial assistance options and next steps - Ensures all documentation complies with payer and regulatory requirements - Updates referral records in real-time within computer system - Collaborates with patient services and RCM teams to support a smooth transition to fulfillment - Tracks and reports referral statuses, turnaround times and resolution outcomes to support process improvement Supervisory Responsibility: No Qualifications - High school diploma or GED required; Associate’s or Bachelor’s degree preferred - Minimum of 2 years of experience in a healthcare, specialty pharmacy, or insurance verification role - Experience working with specialty medications, including benefit verification and prior authorization processes - Experience in patient-facing roles is a plus, especially involving financial or benefit discussion - Familiarity with payer portals - Strong understanding of commercial, Medicare, and Medicaid insurance plans - Proven track record of communicating effectively with internal and external stakeholders - Desired: Experience in Microsoft BI, Outlook, Word, and PowerPoint Requirements - Percentage of Travel: 0-25% - To perform this role will require constant sitting and typing on a keyboard with fingers, and occasional standing, and walking - The physical requirements will be the ability to push/pull and lift/carry 1-10 lbs Company Description Amerita, an affiliate of BrightSpring Health Services, is a specialty infusion company focused on providing complex pharmaceutical products and clinical services to patients outside of the hospital. Committed to excellent service, our vision is to combine the administrative efficiencies of a large organization with the flexibility, responsiveness, and entrepreneurial spirit of a local provider. For more information, please visit www.ameritaiv.com . Follow us on Facebook, LinkedIn, and X. Salary Range USD $22.00 - $29.00 / Hour

Role Description The Associate Admissions Coordinator provides operational and administrative support to the Admissions team, ensuring accurate data management, reporting, and workflow efficiency throughout the admissions process. This role is responsible for maintaining prospective student records, supporting application processing, and assisting with inbound communication as needed. - Integrates Ogle School’s Core Values of Respect, Integrity, Service, Teamwork, and Excellence in all aspects of interaction with students and staff. - Completes certification process and associated training to develop concrete admissions knowledge. - This role operates on a rotating schedule designed to support student needs throughout the week: - Monday–Thursday: Typically, 9:00 AM – 6:00 PM, with one late shift per week (10:00 AM – 7:00 PM) - Friday: 8:30 AM – 5:30 PM or 9:00 AM – 6:00 PM, based on coverage needs - Occasional weekend availability may be required during key enrollment periods - Maintain and update prospective student records within Anthology (CRM), ensuring data accuracy and completeness. - Generate daily, weekly, and monthly reports to support Admissions performance and tracking. - Support application processing and ensure all required documentation is complete and compliant. - Assist the Admissions team with data entry, workflow management, and administrative tasks. - Monitor and respond to inbound calls, emails, and inquiries, ensuring a high level of responsiveness (target 99% response rate). - Provide general information and support to prospective students as needed during inbound interactions. - Collaborate with Admissions, Financial, and other departments to ensure smooth information flow. - Support campus events, orientations, and admissions-related activities as needed. - Maintain compliance with institutional policies, as well as state and federal regulations. - Uphold professional communication standards and organizational expectations in all interactions. Qualifications - Minimum of 2–3 years of experience in customer service, administrative support, data entry, or office coordination. - Strong written and verbal communication skills, including professional phone presence. - Ability to manage multiple tasks and priorities in a fast-paced, detail-oriented environment. - High level of accuracy and attention to detail, particularly when working with data and documentation. - Comfortable working in systems and maintaining data within a CRM (experience with Anthology or similar platforms preferred). - Strong organizational and time management skills. - Ability to work independently while also supporting a team environment. - Reliable and responsive in handling inbound communication, including phone and email inquiries. - General computer proficiency, including Microsoft Office and data entry systems. Requirements - Ability to maintain a consistent and reliable schedule. - During peak enrollment periods, may need to briefly log in outside standard hours to ensure timely completion of student documentation. Benefits - Starting pay: $16.00 per hour. - Healthcare - Medical, Dental, and Vision coverage are available for employees who opt-in. - 401k/Retirement Plan. - Personal Development - We support our employees through mentoring, internal & external educational programs, networking, skills enhancement, and career-building programs. - Paid Time Off - We offer PTO, paid holidays, and paid time off for jury duty and military obligations.