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Head of Sales, Relationship Management LATAM – Managing Director
Location
Mexico
Posted
21 days ago
Salary
0
Seniority
Lead
Job Description
Head of Sales, Relationship Management LATAM – Managing Director
State Street
• Penetrate new prospect organizations to introduce State Street, convey our value, and generate opportunities to grow business • Lead sales process from prospecting through close, including lead generation, client meetings, prospect qualification, and RFP completion • Proactively build/drive pipeline volume of new clients, accelerate sales cycle, actively manage to close • Drive client strategy and deliver expected revenue • Engage client C-suite regularly to understand client strategy and communicate State Street's strategy • Develop and communicate a One State Street / client strategic agenda • Maximize client value creating effective partnership • Manage client relationship like a business, with ownership of P&L • Understands the Client’s strategic view of the relationship, the existing service delivery and the Client’s direction of travel • Focus on both tactical and strategic issues such as product optimization, operational effectiveness and operating model design for your client • Manages business relationships with each client and leverage relationships with senior individuals across State Street and client organizations • Sets expectations and monitor service levels • Ensures all strategic Change Management Requests from the client, receive prompt attention for business / operational analysis, costings, prioritization and manage the client’s expectation • Develops and executes client account plans working closely with other departments within IS and the rest of STT • Where appropriate define and agree a service measurement program with clients that can include the use of client report card and enquiry tracking processes • Ensure regular reviews of service quality take place between the key strategic clients and the SSBT client service delivery team • Maximize the client's value holistically across all of State Street, including actively identifying, developing, and leading cross-selling opportunities with support from Sales & Client Management
Job Requirements
- Track record growing revenues for a global franchise
- Proven ability operating & influencing at client C-Suite levels
- Strong understanding of operations
- Experience in managing large direct & in-direct (matrix) organizations across multiple locations
- Proven leadership skills and sales success
- Excellent time management and presentation skills
- Proven track record of achieving/exceeding financial goals
Benefits
- Tools to help balance professional and personal life
- Paid volunteer days
- Access to employee networks
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