Maker of the world’s most popular apps for online training, Articulate 360 and Rise. Trusted by 118,000+ orgs worldwide.
Senior UX Writer, Systems
Location
United States
Posted
10 days ago
Salary
$122.6K - $183.8K / year
Seniority
Senior
Job Description
Senior UX Writer, Systems
Articulate
• Serve as a thought leader in UX writing, contributing to the development of best practices and advocating for a user-first approach across teams • Document and maintain the styles and standards for UX writing across all products • Conduct audits, identify patterns, and lead brainstorming sessions to design the best user experiences and identify areas for optimization • Clearly communicate creative concepts to stakeholders representing strategic and user-focused viewpoints with confidence and ease • Independently lead UX writing initiatives from discovery through implementation, ensuring alignment with product strategy and driving measurable improvements in user experience and engagement • Bring judgment to how AI fits into content design work; using it where it adds value, helping the team calibrate processes, and contributing to responsible practices • Partner closely with design teams on accessibility and localization initiatives, ensuring content is inclusive and usable for all • Leverage deep understanding of how authoring UI decisions affect authors working across languages and regions • Shape and advocate for patterns that reduce friction for multilingual workflows • Ensure strategic alignment of UX writing discipline with Articulate’s product principles and brand voice • Leverage user research, A/B testing, and performance analytics to refine UX copy and optimize user interactions • Adapt and evolve writing systems and resources to meet future product and user needs • Collaborate with researchers, product managers, engineers, designers, and other stakeholders to establish conversational, cohesive experiences with a unified voice • Communicate productively with visual thinkers and advocate for your point of view • Work cross-functionally to build experiments, develop hypotheses, and test plans • Socialize and champion writing guidance and best practices at all organizational levels, from individual contributors to executive stakeholders • Foster a culture of collaboration, where constructive feedback and open dialogue are required • Demonstrate professional, positive, and proactive communication with peers • Mentor developing peers on processes, product knowledge, and best practices
Job Requirements
- 8+ years of experience as a UX Writer with a deep understanding of user-centered design principles
- Experience with localization workflows, including writing for translatability, working with translation management systems, or collaborating with L10n engineering teams
- A builder who’s comfortable in a high-growth environment
- A demonstrated ability to use empathy, logic, and data to inform design choices
- Excellent communication and presentation skills, including the ability to present research to stakeholders and executive leadership
- Proven fluency with AI tools (e.g., Claude, ChatGPT, or similar) applied to content design workflows—not just as a user, but as someone who builds and maintains AI-powered systems for team-wide use
- A passion for building accessible, inclusive, quality products — and to evangelize those practices
- Collaborative mindset and comfortable working effectively in cross-functional teams
- A compassionate doer who seeks to improve our processes and regularly works to identify areas to maximize team efficiency
- Great team player, highly self-motivated. Ability to collaborate closely with technical writers, product designers, product managers, and engineers
- You are resilient, reliable, and optimistic
Benefits
- bonuses
- robust suite of benefits
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