• Support the Field Operations Director in executing field operations strategies across assigned projects. • Serve as a key point of contact between field leadership and project teams to ensure alignment with project goals, schedules, and client expectations. • Participate in project handoff meetings, providing input on manpower, equipment needs, subcontractor coordination, and field execution plans. • Review project documents, drawings, schedules, and scopes to prepare for effective field execution. • Coordinate manpower planning with superintendents and field leaders; communicate and facilitate staffing needs to the Field Operations Director. • Monitor field productivity, safety, quality, and schedule performance across assigned jobs. • Review and analyze field documentation including daily reports, lookahead schedules, site inspections, and KPIs. • Conduct regular site visits to ensure compliance with Mullins Mechanical safety policies, site-specific plans, and OSHA requirements. • Lead or support safety meetings, toolbox talks, Job Safety Analyses (JSAs/MSAs), and incident investigations. • Perform field quality audits to verify installations meet company standards and assist with corrective action plans as needed. • Coordinate equipment delivery, usage, maintenance, and calibration to ensure uninterrupted field operations. • Assist in tracking project progress, identifying potential delays, and implementing mitigation strategies. • Coordinate feedback from field teams with vendors, subcontractors, and suppliers to resolve issues and improve execution. • Support project closeout activities, ensuring field documentation and punch lists are completed accurately and timely. • Participate in lessons-learned meetings and provide feedback to improve future project planning and execution. • Mentor and support superintendents, foremen, and field staff through training, coaching, and performance feedback. • Promote a culture of safety, accountability, teamwork, and continuous improvement in field operations. • Ensure proper timekeeping, attendance tracking, and cost code usage for assigned field personnel. • Support the Field Operations Director during audits, reviews, and leadership meetings as required. • Additional responsibilities may be assigned as business needs evolve.

• Lead the strategy, execution, and continuous evolution of DSV’s North American Contract Logistics (HT2), high velocity launch offering. • Deliver rapidly deployable, scalable launch solutions, supporting new customer implementations, startup facilities, expansions, and major operational transformations across the network. • Oversee both centralized project management functions and field-based launch execution teams, ensuring launches are operationally successful, financially sustainable, and aligned with customer expectations. • Drive results across a highly matrixed environment involving operations, engineering, finance, IT, commercial teams, customers, and external partners. • Build organizational capability in rapid launch execution, project governance, and startup stabilization. • Design, implement, and continuously improve DSV’s high-velocity launch operating model for new customer implementations and facility startups. • Develop scalable launch frameworks, playbooks, governance models, and standardized deployment methodologies in support of rapid deployments. • Partner closely with commercial and solutions engineering teams during pre-sale and implementation phases to ensure operational readiness, financial planning, and execution alignment. • Own launch-related financial performance and sustainability metrics, including EBIT performance, ROIC achievement, Startup expense forecasting & management, and Labor ramp efficiency. • Ensure launches are delivered on-time, within budget, and aligned to operational KPIs and customer SLAs.

Role Description Hi, we're Oscar. We're hiring an Associate, Process Optimization to join our Member Provider Service Optimization team. About the role: - You will work with business and technical stakeholders to solve operational problems, improve internal workflows, and represent service-delivery needs in company-wide projects. - You will support the design, optimization, and implementation of processes to guide efficiency, reduce member/provider friction, and support technology modernization. - This requires conducting root-cause analysis, documenting requirements, building project plans, analyzing performance metrics, and managing change across multiple projects simultaneously. - You will report into the Product Implementation Manager. Work Location: - This is a remote position, open to candidates who reside in: Atlanta, Georgia. - You will be fully remote; however, our approach to work may adapt over time. Future models could potentially involve a hybrid presence at the hub office associated with your metro area. Pay Transparency: - The base pay for this role is: $87,188 - $141,134 per year. - You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses. Responsibilities - Lead the end-to-end management of operational improvements and workflow optimization projects, driving collaboration, seamless adoption and completion. - Improve readiness for strategic implementations and technology launches by developing training materials, creating clear communications, and updating internal knowledge management repositories to minimize colleague friction. - Partner with business owners to implement scalable procedural countermeasures that eliminate immediate process breaks and replace manual workarounds. - Mentor team members and promote colleagues' growth. - Compliance with all applicable laws and regulations. - Other duties as assigned. Qualifications - 3+ years of work experience in Health insurance, Health System, or related field. - 2+ years of experience with end-to-end project management. - 2+ years of experience designing and improving workflows and standing up accompanying operating and technical procedures. - A bachelor's degree or 3+ years commensurate experience. Bonus points - Bachelor's degree in Engineering, Business Administration, or other related field. - Lean Six Sigma Green Belt certification or higher. - 2+ years of experience using data software such as Excel, SQL, Python or other data analytics tools. - 1+ years of experience using AI tools to guide process optimization, task automation, or analytical insights. Benefits - Medical, dental, and vision benefits. - 11 paid holidays. - Paid sick time. - Paid parental leave. - 401(k) plan participation. - Life and disability insurance. - Paid wellness time and reimbursements.

• Lead the strategic oversight, maintenance, and optimization of the Charge Description Master (CDM) • Partner with operational, finance, clinical, compliance, and IT teams to improve revenue integrity processes • Monitor and maintain compliance with CPT, HCPCS, ICD-10, CMS, and payer requirements • Conduct CDM audits and identify opportunities for charge capture accuracy and reimbursement improvement • Manage annual and ongoing code set updates, pricing reviews, and regulatory changes • Analyze reimbursement trends and recommend operational and pricing enhancements • Support system implementations, upgrades, and integrations impacting CDM workflows, including Epic • Develop best practices and provide guidance to department leaders on CDM governance and charge capture processes • Assist with resolving billing discrepancies, denials trends, and compliance risks • Drive process improvement initiatives that enhance operational efficiency and financial performance