Role Description Want to make a difference? Join an organization committed to sharing the hope of true transformation with those impacted by incarceration for nearly 50 years. Prison Fellowship® is the nation’s largest Christian nonprofit equipping the Church to serve currently and formerly incarcerated people and their families, and to advocate for justice and human dignity. What we are looking for: - A driven and mission-focused Prison Ministry Manager residing in the Phoenix, AZ area. - You will be responsible for equipping and mobilizing local churches to identify and meet the needs of prisoners and their families. - You will build relationships with church-based volunteers, pastors, corrections staff, and prison chaplains while coaching volunteer teams to meet ministry opportunities. Expectations of the role: - Develop partnerships with stakeholders including church-based volunteers, pastors, corrections staff, and prison chaplains. - Coach volunteer teams to meet ministry goals while promoting teamwork and personal spiritual development. - Implement and execute ministry programs around Prison Fellowship's Academy curriculum and key in-prison events. Qualifications - Maintain an active relationship with Jesus Christ and support the ministry through prayer and actions. - 8+ years of sales/territory and relationship management experience. - 2+ years of experience recruiting and managing volunteers. - A bachelor's degree or equivalent relevant experience. - Strong demonstrated ability to develop personal networking relationships. - This is a remote position with a 60% travel component mostly within the region, subject to certain driving record and insurance requirements. - Candidate must reside in the Phoenix, AZ area to adequately cover the territory. Benefits - Health, dental, vision, life, and disability insurance. - Retirement account funding. - Flexible spending accounts. - Paid maternity and parental leave benefits. - Paid leave starting at 39 days (14 holidays, 15 vacation days, 10 sick days) after one year of employment. - Part-time employees working at least 20 hours per week on a regular basis are eligible for select offerings, not inclusive of health benefits, on a pro-rated basis. - Team-oriented, mission-driven, supportive environment with cutting-edge technology solutions. - Tremendous opportunity for growth and development. Salary For this position, the salary range is projected to be between $58,000 and $64,000.

Role Description This role serves as the primary point of contact for up to 10 high-profile, demanding, captive clients, driving strong client relationships by proactively resolving issues, aligning resources to client goals, and delivering strategic service plans that support program success and retention. The position requires deep knowledge of company products and pricing, leadership of client meetings, and the ability to balance profitability with client needs while effectively communicating results and influencing both internal teams and client stakeholders. - May manage anywhere from 1 to 10 clients, many among company’s larger and most demanding. - Acts as a single point of contact with many of the company’s more sophisticated/demanding clients. - Always responsive to requests and consistently identifies and resolves issues/challenges facing the client. - Able to identify when/where to escalate issues. Brings the right people and resources together to solve challenges. - Thorough understanding of what client is trying to accomplish in their program and understands how the company can contribute to these goals. Aligns self and external resources around client’s goals. - Develops consistent, high-quality service plans to capture goals and ensure progress. - Presents client context and interests in a compelling way to motivate others. - Builds thorough knowledge of Company products and services. - Intelligently describes and discusses attributes and benefits, and knows when to introduce them to address business needs. - Communicates/coordinates client specific initiatives, i.e. closure projects, cost-reduction projects, performance warranty compliance and communicate results to senior internal and client contacts. Proactively works to plan for and ensure maximum retention, often producing renewal by self. - Identifies and rectifies issues early. - Viewed by client as their advocate. - Leads group meetings across audiences (e.g., claim reviews, stewardship meetings, and partnership meetings) with minimal support. - Sets and communicates roles for all internal participants prior to critical meetings. - Ensures appropriate pre-brief and de-brief communication to drive successful client interactions. - Works with minimal supervision, with complete understanding of when to engage supervisor. - Has complete understanding of program pricing. - Understands the basics of program profitability to the company. - Able to make appropriate trade-offs between pricing levers to reach best outcome for company (e.g. multi-year deals, LOP, etc.). Qualifications - Bachelor's degree and 6 years related experience. - Insurance license required. - Often travels for client needs (e.g., claim reviews, stewardship discussions). - Possesses and maintains significant and meaningful depth of knowledge in select industries, drivers of risk, and industry/competitor developments. - In-depth understanding of risk, insurance and claim industry information and trends. - Understands dynamics of exposure, coverages, carrier and broker dynamics. Preferred - Applicable industry designations preferred. Work Traits - Builds an in-depth knowledge of client. - Thinks outside the box to address specific client concerns. - Delivers all messages (written or verbally) in a concise, logical manner with focus on insights and decisions/action. Confident when communicating and presenting, always gets point across and anticipates questions from supervisors and clients. - Proficient in Excel and PowerPoint. - Able to structure and use data to tell a compelling story. - Incorporates potential nuances (outliers, benchmark data) to reach better conclusions. - Able to engage with more sophisticated clients and brokers. Benefits - Medical/dental/vision plans, which start from day one! - Life and accident insurance - 401(K) and Roth options - Tax-advantaged accounts (HSA, FSA) - Educational expense reimbursement - Paid parental leave - Digital mental health services (Talkspace) - Flexible work hours (availability varies by office and job function) - Training programs - Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing - Charitable matching gift program - And more...

Role Description We are seeking a motivated and detail-oriented individual for a remote client support role. This opportunity combines flexibility with client-facing responsibilities. You will play an important role in: - Reviewing incoming requests - Coordinating reservation details - Ensuring each client interaction is handled with professionalism and accuracy Responsibilities include: - Organizing reservation, transportation, and related services - Confirming that all arrangements are complete and aligned with client expectations - Communicating updates - Responding to inquiries in a timely manner - Maintaining organized documentation - Monitoring timelines The role requires strong attention to detail and the ability to manage multiple active requests efficiently within a structured remote workflow. Qualifications - Excellent written and verbal communication skills - Strong organizational abilities - Confidence using online systems and digital communication tools - Ability to multitask and prioritize responsibilities - Ability to work independently Requirements - Previous industry experience is not required Benefits - Flexible scheduling options - Ability to build valuable experience in client coordination and remote operations

• Manage IRIS ticket workflows : ensuring timely resolution, appropriate follow‑up, and clear communication with cross‑functional teams. • Execute User ID change management : including access setup, modifications, and deactivation to maintain accurate permissions and security compliance. • Lead onboarding of clients using the Unify Checkout platform : ensuring all setup steps, configuration inputs, and validation processes are completed accurately. • Utilize the Circana Scoping Tool : to support client setup needs, data mapping, and requirement documentation. • Perform daily model validation QC : identifying anomalies, confirming accuracy of data outputs, and escalating discrepancies to technical partners as needed. • Collaborate with internal partners: across Operations, Product, Engineering, and Client Service to resolve issues, clarify requirements, and align on process improvements. • Contribute to continuous improvement : identifying inefficiencies and recommending enhancements to processes, documentation, and tools. • Support stakeholders and the Sam’s Club account team : providing updates, insights, and operational status to ensure transparency and readiness.