Role Description We are seeking a motivated and detail-oriented individual for a remote client support role. This opportunity combines flexibility with client-facing responsibilities. You will play an important role in: - Reviewing incoming requests - Coordinating reservation details - Ensuring each client interaction is handled with professionalism and accuracy Responsibilities include: - Organizing reservation, transportation, and related services - Confirming that all arrangements are complete and aligned with client expectations - Communicating updates - Responding to inquiries in a timely manner - Maintaining organized documentation - Monitoring timelines The role requires strong attention to detail and the ability to manage multiple active requests efficiently within a structured remote workflow. Qualifications - Excellent written and verbal communication skills - Strong organizational abilities - Confidence using online systems and digital communication tools - Ability to multitask and prioritize responsibilities - Ability to work independently Requirements - Previous industry experience is not required Benefits - Flexible scheduling options - Ability to build valuable experience in client coordination and remote operations

• Manage IRIS ticket workflows : ensuring timely resolution, appropriate follow‑up, and clear communication with cross‑functional teams. • Execute User ID change management : including access setup, modifications, and deactivation to maintain accurate permissions and security compliance. • Lead onboarding of clients using the Unify Checkout platform : ensuring all setup steps, configuration inputs, and validation processes are completed accurately. • Utilize the Circana Scoping Tool : to support client setup needs, data mapping, and requirement documentation. • Perform daily model validation QC : identifying anomalies, confirming accuracy of data outputs, and escalating discrepancies to technical partners as needed. • Collaborate with internal partners: across Operations, Product, Engineering, and Client Service to resolve issues, clarify requirements, and align on process improvements. • Contribute to continuous improvement : identifying inefficiencies and recommending enhancements to processes, documentation, and tools. • Support stakeholders and the Sam’s Club account team : providing updates, insights, and operational status to ensure transparency and readiness.

Role Description We are currently seeking motivated and service-driven individuals to join our remote team as Client Experience Trip Advisors. In this role, you will assist clients with coordinating travel arrangements, organizing itinerary details, and providing ongoing support throughout the booking experience. This opportunity is ideal for individuals who enjoy helping others, staying organized, and working independently in a remote environment. Prior travel industry experience is not required, as training and continued support are provided. - Assist clients with planning vacations, cruises, hotel stays, and customized travel experiences - Research and review travel options, pricing, and reservation availability using company-approved systems - Help ensure booking details and itinerary information are accurate and up to date - Provide clients with recommendations and travel guidance based on their preferences and budget goals - Communicate professionally with clients through email, phone, and online messaging platforms - Support reservation changes, itinerary adjustments, and customer service requests as needed - Maintain organized client records, travel documentation, and booking confirmations - Participate in virtual training sessions, team meetings, and professional development opportunities Qualifications - Strong written and verbal communication abilities - Good organizational and multitasking skills - Comfortable using computers, online systems, and communication tools - Reliable internet connection required - Self-motivated with attention to detail - Must be at least 18 years old - Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain and other qualified regions Benefits - Remote work flexibility - Flexible scheduling structure - Comprehensive onboarding and ongoing training - Access to travel-related incentives, discounts, and supplier perks - Collaborative and supportive team environment - Opportunities for professional growth and advancement Company Description

Role Description As a Reimbursement Services Representative, you will support timely, accurate billing by confirming coverage details, resolving missing information, and keeping patient accounts current in a fully remote setting. This role exists to reduce reimbursement delays and ensure patients and payers have clear, correct documentation. - Confirming insurance eligibility via phone and online portals - Contacting patients to obtain updated insurance details - Updating accounts with correct coverage and related invoices - Managing assigned queues, reports, emails, and denial documentation - Sending termination letters when patients cannot be reached and processing returned mail Qualifications - Strong attention to detail and clear written communication - Professional, empathetic customer service and phone presence - Self-motivated, organized, and comfortable working independently A Typical Day Your day begins by reviewing paper denials received by mail and organizing them for follow-up. You’ll move between online payer portals and phone calls to confirm current coverage, then document updates in the patient record so billing details align with the latest information. Throughout the day, you’ll rotate through email, system reports, and work queues to keep items moving and prevent aging accounts. When patients are difficult to reach, you’ll prepare and mail required termination letters, then log and route any returned mail appropriately. The pace is steady and detail-driven, with clear priorities and frequent documentation touchpoints. Benefits - Medical, Dental, and Vision coverage - Life Insurance - Access to a 401(k) - Paid Time Off - Competitive Salary