• Supervises the day-to-day work performed by the Data Services team, with a focus on Data Engineering, BI Reporting, and Data Operations / Production Support • This is a hands-on leadership role responsible for work planning, team execution, and operational reliability of data pipelines, data stores, and reporting deliverables • Partners closely with IT and business stakeholders to deliver trusted data products and analytics while embedding data management and data governance best practices (metadata, lineage, data quality, access controls, and standards) into delivery and operations • Responsible for ensuring corporate data assets and reporting outputs supported by the team align with IT policies, security requirements, and applicable regulatory requirements (e.g., HIPAA, Sarbanes-Oxley) • Participates in technical planning for data platform, database, and reporting initiatives; translates roadmap items into executable work • Evaluates operational data and reporting needs; partners with stakeholders to gather requirements and recommend solutions • Plans and tracks delivery for planned and ad hoc work (work requirements, sequencing, estimates, and status reporting) • Provides technical direction (standards, troubleshooting, work procedures) and supports code/solution reviews and operational readiness • Makes recommendations regarding priorities, operational improvements, and data service practices that influence outcomes for the broader functional area • Leads incident response for data pipelines and reporting: triage, root cause analysis, corrective actions, and documentation • Oversees production support practices (monitoring/alerting, deployments, scheduled jobs, runbooks) to meet reliability and SLA expectations • Evaluates and helps implement new data tools/solutions; supports integration of new technologies and initiatives (readiness, migrations, knowledge transfer) • Ensures adoption of data governance and data management practices (metadata, lineage, data quality monitoring, access controls, and reporting governance) • Ensures data and information security practices are followed, including least-privilege access and secure handling of sensitive data (e.g., PHI) • Ensures work is performed in accordance with company policies, department procedures, and established technical standards; reinforces consistent execution across the team • Coordinates work intake and delivery with customers, vendors/Partners, and other IT teams; communicates status, risks, and dependencies • Monitors individual and team performance (timeliness, quality, and SLA adherence); provides feedback, coaching plans, and follow-up to close performance gaps

• Carry out the day-to-day operations of EHS department and contribute to the application of effective Health, Safety and Environmental management by providing technical support. • Assist in compliance reviews, general risk assessments and other safety assessments to support Health, Safety and Environmental management. • Maintain relevant EHS logs and documentation. • Assist in compliance with applicable laws and regulations. • Prepare applicable EHS reports as necessary. • Provide assistance and advice on EHS issues to make recommendations to facility management. • Lead detailed incident investigations and Root Cause Analysis. • Promote incident prevention for the benefit of employees and visitors. • Assist in the development and presentation of relevant EHS training.

• Serve as the primary supervisor and first-line technical resource for corporate travel consultants • Establish individual and team performance goals • Develop and maintain systems for tracking and reporting performance metrics and goal achievement • Act as an on-site trainer and problem-solving resource for team members • Answer customer calls as needed to support service continuity and quality • Monitor real-time Telephone Service Factors (TSF) • Collaborate with the Client Development team to support implementation of new client service programs • Research and recommend cost-effective tools and resources to enhance team performance • Create and manage weekly/monthly work schedules • Work with the Manager of Operations to assess individual team member strengths • Pursue ongoing professional development through mentorship activities and training programs • Provide coaching and development support to travel consultants • Document and manage records of interventions related to service delivery

• Supervise daily installation and erection activities for FSC equipment and associated systems • Coordinate field activities across structural, mechanical, and electrical installation disciplines • Ensure installation is performed in accordance with approved drawings, method statements, specifications, and OEM instructions • Monitor progress against the project schedule and short-term look-ahead plans • Identify field constraints and escalate risks, delays, or technical issues promptly • Enforce site HSE requirements, permit-to-work controls, LOTO procedures, and safe work practices • Ensure installation complies with quality plans, ITPs, check sheets, and hold/witness points • Coordinate punch list closure prior to energization