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Ecommerce Manager
Location
South Africa
Posted
2 days ago
Salary
$1.6K - $1.9K / month
Seniority
Mid Level
Job Description
Ecommerce Manager
HireHawk
• Own conversion rate optimization across the Shopify storefront PDPs, collection pages, checkout flow, homepage • Run A/B tests and on-site experiments; manage tooling and interpret results • Manage Shopify app ecosystem including upsell/cross-sell, reviews, subscriptions, bundles, and site speed tools • Maintain integrations and troubleshoot issues across apps, pixels, and data layers • Coordinate with creative team to brief and deploy updated imagery, copy, and UGC across PDPs • Own PDP optimization on TikTok Shop titles, bullets, imagery, A+ content, category/attribute setup • Monitor TikTok Shop storefront performance and flag issues to the broader team • Coordinate with the content and affiliate team to ensure product pages are dialed in to support creator traffic • Stay current on TikTok Shop feature releases and surface relevant updates • Assist with Amazon listing optimization titles, bullets, A+ content, backend keywords, imagery • Work alongside internal stakeholders and agency contacts to implement updates and maintain listing health • Flag suppressed listings, content issues, or policy flags and coordinate resolution • Execute campaign sends end-to-end: build, QA, schedule, and deploy in Klaviyo • Partner with Director of Growth and retention agency on flow strategy — your role is hands-on implementation • Manage segmentation logic, list hygiene, and send cadence • Pull post-send reporting and surface performance insights • Own the review platform — ensure review collection, moderation, and syndication are running • Leverage AI tools for copywriting, content optimization, and productivity • Maintain clean documentation across SOPs, app settings, and platform configurations • Support new channel or integration launches as the business scales
Job Requirements
- Must-Have:***
- 2 to 4 years in a DTC ecommerce role, you've lived inside Shopify and know it cold
- Hands-on Klaviyo experience: you've built campaigns, managed flows, and pulled your own reporting
- Worked on TikTok Shop in some capacity, even if not the primary owner
- Basic Amazon Seller Central familiarity listing updates, A+ content, suppression troubleshooting
- Comfortable with the Shopify app ecosystem: you know what tools exist, how they talk to each other, and how to triage when something breaks
- CRO mindset: you think about the customer journey, not just the task in front of you
- Detail-oriented and execution-focused you ship, you follow up, you close the loop
- Comfortable using AI tools to move faster (ChatGPT, Claude, Midjourney, etc.)
- Strong communicator who can work cross-functionally with creative, growth, and external partners
- Nice-to-Have***
- Experience at a beauty, wellness, or CPG DTC brand
- Familiarity with affiliate or influencer-adjacent ecommerce (TikTok Shop affiliates, LTK, etc.)
- Basic HTML/CSS for email template edits
- Experience with tools like Elevar, Triple Whale, or similar attribution/analytics platforms
- Comfort pulling and interpreting data in Google Sheets or Looker
Benefits
- Access to a **$200K+ perk marketplace** with discounts on 150+ services.
- Option to **withdraw up to 50% of approved earnings** before payday.
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