• Manage the flow of all pallets into and out of the network, including budget management and process optimization • Develop process and governance for cart tracking and management • Develop productivity systems to monitor the effectiveness of projects, measuring current productivity and efficiency • Analyze current methods and procedures, recommending and leading implementation of improved operating procedures • Lead, communicate, train, and hold accountable internal customers, external customers, and vendors to support the highest customer service while maintaining sound business practices and cost management • Review and recommend equipment provisions, preparing cost justifications as required • Standardize operation SOPs, workflows, and productivity across multiple projects, creating scorecards, SOPs, and centralized documentation storage to enable easy access and future capability development; update documents as new methods are discovered • Lead change management when implementing new concepts to internal operations, 3PL, or plant partners

Role Description We are looking for a highly driven and well-connected Fundraising Specialist/Fundraising Lead to help attract investment for an early-stage AI-powered B2B platform. This is not a traditional sales role. The main goal is to: - Position the project effectively for investors - Build a relevant investor pipeline - Communicate the product vision and business opportunity - Support the fundraising process from first contact to successful investment outcomes Key Responsibilities - Identify and research potential investors, including angel investors, private investors, funds, and business contacts - Build and manage a high-quality investor pipeline - Approach and engage relevant investors through warm introductions, direct outreach, networking, and other channels - Present and pitch the project in a clear, compelling, and credible way - Translate the product vision, market opportunity, and business potential into a strong investor narrative - Manage communication and follow-ups with potential investors throughout the fundraising process - Support investor conversations, negotiations, and deal structuring together with the project stakeholders - Help refine fundraising materials, messaging, and positioning based on investor feedback - Drive the fundraising process from initial contact to closing Qualifications - Proven experience in fundraising, investment attraction, investor relations, startup fundraising, or working directly with investors - Strong understanding of how to present and position early-stage projects to investors - Ability to communicate business value clearly at an executive/investor level - Strong persuasion, negotiation, and relationship-building skills - Ability to work independently and take ownership of the fundraising process - Entrepreneurial mindset and result-oriented approach - Excellent English communication skills - Existing network of investors, entrepreneurs, business angels, funds, or business leaders Nice to Have - Experience fundraising for SaaS, AI, marketplace, B2B, procurement, or technology products - Experience working with early-stage startups - Existing access to investors interested in AI, B2B SaaS, marketplaces, or procurement-related solutions - Background as an entrepreneur, business consultant, investment advisor, or startup operator - Experience preparing or improving pitch materials, investor messaging, or fundraising strategy

• Coordinating commercial workflows, maintaining operational documentation, supporting communications and training logistics, and assisting with financial tracking activities • Supporting the day-to-day execution of commercial initiatives, operational projects, and cross-functional activities to ensure efficient business operations • Coordinating meetings, launch activities, workflows, timelines, and deliverables while providing administrative and operational support to the commercial team • Schedule, coordinate and support execution of commercial initiatives, meetings, launch activities, and ongoing operational projects • Assist with management of commercial workflows, calendars, timelines, and cross-functional deliverables • Support training logistics, distribution lists, and commercial communications • Maintain commercial documentation including contracts, vendor records, pricing files, presentations, and SOPs • Draft, format, maintain, and update commercial SOPs, work instructions, templates, and operational documentation to support scalable business processes • Ensure consistency, accuracy, and professional formatting across commercial presentations, reports, policies, and internal/external documents • Track purchase orders, invoices, expense reports, and budget-related activities in partnership with Finance • Strong technical writing and document formatting capabilities with attention to detail and consistency • Ability to create clear, professional, and compliant operational documentation • Develop and edit PowerPoint presentations for internal and external use

Role Description We're excited to announce an opportunity for the position of Vice President, IT Operations & Architecture ! This position supervises the daily operations of the Bank's Information Technology functions, including: - Service Desk and user support functions - Network support - Telecommunications support - Project management - Security and other critical IT activities The hiring range for this position is $130,000 to $170,000 . Starting pay determined based on candidate’s qualifications and experience. This position is Full Time, 40 hours weekly . Essential Duties and Responsibilities (Other Duties May be Assigned): - Coordinates and supervises all operational activities of the IT Department, including all activity related to network and telecommunications operations. - Responsible for ensuring continuous and timely access to all Production Systems, including all network hardware and operating systems, and application software installed in all Bank locations. - Oversees design and architecture of IT Networking and Infrastructure and coordinates changes in a manner that ensures their safe and efficient operation. - Supports the First Vice President of Information Security in developing and maintaining the highest security standards available for the Bank. - Coordinates the installation of new computer hardware and/or software when necessary and works closely with other IT support staff to resolve problems involving both network and application software problems. - Develops, monitors and maintains schedules for all IT projects. Assists with the annual IT project and corporate strategic plans. - Oversees the IT Service Desk, which provides IT support for end-user problems, including IT infrastructure issues, IT application support and other end-user issues. - Assesses and makes recommendations for the improvement of network infrastructure and other IT-related functions. - Participates in the selection, design, installation and implementation of new network and telecommunications equipment. Also participates in the selection of application software to be purchased or leased. - Oversees the installation and implementation of new application software or updates to existing application software. Designs, recommends, plans and implements network upgrades and enhancements. - Assists with the development, maintenance and testing of a comprehensive disaster recovery plan for all IT and Telecom systems. - Liaison between IT and technology vendors and related projects and performance. - Assists with all Bank IT audits by collecting auditable evidence and/or executing recommend remediation. Participates in the review of the Bank’s Information Security Program. Suggests recommended changes/updates. - Serves as back-up to the Senior Vice President, Chief Technology Officer in their absence. - May require after-hours involvement to maintain Production Systems and related ancillary applications. - Responsible for building long-lasting relationships with customers, community and colleagues through the embodiment of our Core Values: Integrity, Service, Teamwork, Excellence and Prosperity. - Other job duties, as assigned. Qualifications - Ability to work independently, interpreting ideas and facts. - Strong customer service skills. - Strong written communication skills and the ability to make effective presentations in a group setting. - Exceptional verbal and numerical aptitudes. - Process and metrics-oriented to measure progress in managing the environment. - Strong supervisory skills and the ability to resolve problems involving all facets of the Bank’s technology environment. - Ability to work well with people at all levels of the organization. - Intermediate knowledge of the Microsoft Office Suite, including Excel, Outlook, PowerPoint, Word, and Access. - Ability to evaluate, implement, and support new technology products. - Strong knowledge of IT best practices. - Advanced understanding of PC’s networks and communications, especially in relation to Windows OS and 20XX server exchange, active directory, virtual infrastructures, SAN technologies and MS Office products, Cloud Solutions, CyberSecurity, as well as client server, browser-based and thick client applications. Requirements - A Bachelor’s degree, or equivalent experience in Information Technology or related field is required. - A Master’s degree and relevant network and industry certifications are preferred. - Five to eight years of related information technology work experience is required, with at least three years of maintaining a management or supervisory role. - Experience providing network and end user support in a highly-regulated, complex, multi-vendor and multi-location IT environment is required. - Previous Financial Services industry experience preferred. Working Conditions/Physical Requirements - This position is in an office environment, generally pleasant and comfortable with minimal exposure to injury or other hazards, with a moderate level of noise. - Prolonged periods of sitting and looking at a computer screen with freedom of movement on a regular basis is expected. - Minimal physical effort is required but could include: repetitive motion of wrists and fingers; talking and hearing; and the handling and lifting of computer supplies. - This position may require some travel between offices. Benefits - Medical, dental and vision insurance. - A 401(k) Plan with a generous employer contribution plus match. - Income protection benefits. - Educational assistance and tuition reimbursement benefits. - Remote work and flexible scheduling options. - Generous total paid time off, and more! Company Description Country Bank is a growing mutual community bank with locations in Hampden, Hampshire and Worcester counties. We are Made to Make a Difference in the lives of our customers, our communities, and for our team members every day since 1850. It is our people that drive our success and create our inclusive and engaging culture. We’re excited to meet you to discuss our career opportunities and how you can make a difference as a part of our growing IT team!