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Brand, Content & Creative Operations Lead
Location
United Kingdom
Posted
10 days ago
Salary
0
Seniority
Senior
Job Description
Brand, Content & Creative Operations Lead
tem
• Set the operating rhythm: translate quarterly and monthly priorities into a clear plan covering what's shipping, when, and why, and run the weekly cadence that keeps it all moving. • Build the briefing system: design a smarter briefing process and reusable templates so "good" is the default first draft, with a clear DRI, decision owner, and review path on every piece of work. • Lead external resourcing: own onboarding, scopes, and quality control for every agency and freelancer relationship, and maintain a live capacity map across internal and external contributors. • Ship the moments: run the production layer for activations, events, shoots, partner moments, and high-visibility launches, and turn one-off projects into repeatable runbooks. • Unblock the system: map cross-functional dependencies early across Product, PMM, Commercial, CX, Legal, Data, and Web, surface the real blockers, and track decisions so we don't relitigate the same debates. • Compound the wins: improve the workflow layer through templates, dashboards, and tooling, using AI and automation to meaningfully increase throughput without compromising quality.
Job Requirements
- Proven experience running creative, brand, content, or marketing operations in a fast-moving environment.
- High operational rigour. You can build systems, but you're not precious, and you optimise for shipping.
- Strong judgement on when to tighten process and when to get out of the way.
- Confident managing external partners across scopes, timelines, feedback loops, and quality control.
- Excellent stakeholder management. You're calm, direct, and hard to derail.
- Systems thinking. You naturally map dependencies, decision points, and failure modes.
- Experience with multi-format production across video, events, web, and editorial.
- Strong Notion fluency (databases, dashboards, templates) and comfort across the wider tooling stack.
- Comfort using AI tools to accelerate drafting, coordination, and workflow automation.
- Familiarity with high-stakes comms and approvals across reputation, partners, and founders.
Benefits
- Competitive salary.
- Stock options so everyone has ownership in our mission.
- 25 days holiday plus public holidays. Swap public holidays for the ones that matter most to you, and enjoy your birthday off.
- Remote first and flexible working, with clear core hours and no internal meetings on Friday afternoons.
- Up to £1,200 or €1,200 per year for your remote setup.
- Up to £150 or €150 per month for wellbeing.
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