Role Description Mercier Consultancy MD is excited to offer an opportunity for a Dutch Speaking Digital Trust and Safety Specialist to work in Bulgaria. This role is pivotal in ensuring the safety and integrity of digital platforms by monitoring content, addressing safety issues, and enforcing policies that safeguard users. You will play an essential role in fostering a trustworthy online environment. - Monitor user-generated content and online interactions to detect and respond to violations of safety protocols. - Carry out investigations into safety incidents, analyzing evidence and recommending appropriate actions. - Work collaboratively with teams to develop and update policies that enhance digital safety. - Generate reports detailing safety trends and incidents to support strategic decision-making. - Stay informed about industry best practices and emerging threats to proactively improve safety measures. - Engage with users to educate them on safety practices and promote a culture of online responsibility. Qualifications - Fluency in Dutch and English (both written and spoken) is required. - Previous experience in digital safety, content moderation, or similar fields is preferred. - Strong analytical and problem-solving skills with a data-driven approach. - Excellent communication skills to effectively manage both user and team interactions. - Attention to detail and a proactive attitude toward identifying potential safety risks. - Knowledge of online safety tools, social media platforms, and content management systems is an advantage. - Ability to work effectively in a dynamic and collaborative team environment. Benefits - Competitive Salary - Monthly Performance Bonus - Fully Paid Relocation Package - Fully Paid Training - Private Gym - 1500 euro signing bonus - And Much More... Company Description

• Write and publish engaging content across LinkedIn, X (Twitter), Telegram, Discord • Develop and execute strategies for organic social media growth • Plan, launch, and optimize paid campaigns across LinkedIn Ads, X (Twitter) Ads, Google Ads • Monitor campaign performance and improve conversion rates

• You own paid media, funnel optimization, and lifecycle marketing end-to-end. • You are accountable for caregiver acquisition cost, enrollment velocity, and the channel mix that gets us there. • You will report to the Director of Marketing and partner closely with our Client Success, Product, and Operations teams. • You will build the digital acquisition function from the ground up — and grow it as the program and capabilities expand. • Manage a six-figure annual paid media budget with full P&L accountability — own CAC targets, channel ROI, and quarterly forecasts. • Build, test, and iterate creative concepts in partnership with the Director of Marketing — copy, imagery, landing page variants. • Build and continuously optimize landing pages, lead capture flows, and the caregiver enrollment funnel. • Own A/B testing roadmap across creative, audience, and funnel stages — codify what works into a repeatable playbook. • Partner with engineering and operations to instrument tracking, attribution, and analytics infrastructure (GA4, server-side tagging, consent management). • Design and operate email and SMS nurture sequences that move caregivers from interest to enrollment to activation. • Build cohort-based lifecycle programs that support caregiver retention and program engagement. • Build the weekly and monthly performance reporting cadence — CAC, LTV, channel mix, cohort behavior, funnel health. • Translate data into recommendations leadership can act on. Tell the story behind the numbers. • Maintain Medicare compliance and HIPAA-conscious data hygiene across the marketing stack. • Support B2B demand generation as a secondary motion — LinkedIn campaigns, ABM tactics, conference follow-up flows. • Hold the line on brand consistency in every consumer-facing execution.

• Assist in developing and updating digital content (presentations, marketing materials, website, and social content as applicable) • Support creation of messaging that communicates outcomes, engagement, and return on investment • Conduct market research and competitor analysis to support marketing and growth strategy • Help analyze performance metrics and engagement data to inform marketing efforts • Collaborate with cross-functional teams including business development, analytics, and leadership • Support brand consistency and marketing documentation across materials • Complete a capstone project aligned with marketing or business development objectives and present findings to leadership