Vheda Health

• Assist in developing and updating digital content (presentations, marketing materials, website, and social content as applicable) • Support creation of messaging that communicates outcomes, engagement, and return on investment • Conduct market research and competitor analysis to support marketing and growth strategy • Help analyze performance metrics and engagement data to inform marketing efforts • Collaborate with cross-functional teams including business development, analytics, and leadership • Support brand consistency and marketing documentation across materials • Complete a capstone project aligned with marketing or business development objectives and present findings to leadership

• Immediate Outreach: Contact members promptly regarding out-of-range vital signs or device readings. • Mobile Care Management: Assist members with the use of mobile care management devices. • Risk Identification: Communicate with members to identify risks and educate them on recommended device ranges. • Health Education: Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Resource Maximization: Maximize members' access to available resources for optimal care. • Team Collaboration: Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

• Contact members promptly regarding out-of-range vital signs or device readings. • Assist members with the use of mobile care management devices. • Communicate with members to identify risks and educate them on recommended device ranges. • Educate members about concerning symptoms and options for outreach, including when to refer to the ER or alternatives. • Maximize members' access to available resources for optimal care. • Assist health coaches, customer service, and tech support teams as needed and collaborate with the entire care team to support members effectively.

• Establish and maintain strong relationships with clients through regular outreach and communication. • Serve as the main point of contact for clients while anticipating and understanding their needs, as well as promptly addressing concerns. • Deliver impactful presentations to clients at various levels, demonstrating the value of our products and services. • Track and manage contractual commitments, ensuring timely delivery of services. • Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations. • Facilitate effective communication between clients and internal teams, accurately conveying client feedback and requirements. • Identify opportunities for upselling or cross-selling additional services based on client needs and market trends. • Engage directly with members of the community to understand their needs, concerns and preferences. • Leverage community feedback to inform strategic decisions and initiatives within the organization. • Maintain a strong presence in the community, demonstrating our commitment to making a positive impact and supporting community well-being. • Travel up to 25% to client sites for in-person meetings.

• Support Vheda’s Client Services team in researching, scheduling, planning, executing, and managing day-to-day tasks. • Efficiently coordinate project requirements, timelines, deadlines and follow-up to ensure timely and successful project completion. • Participate in client status calls, capture meeting notes, and update status reports regularly. • Develop an extensive understanding of Vheda’s service offering, demonstrating the ability to articulate and position these solutions within existing and potential accounts. • Prepare agendas for client meetings and related account administration. • Track, monitor, and generate monthly reports. • Conduct thorough research on clients, state initiatives, competitors, and industry trends to provide valuable insights and support informed decision making. • Help facilitate seamless collaboration, contributing to the team’s overall success and effectiveness. • Partner seamlessly with internal departments such as clinical services, operations and analytics to ensure coordinated efforts in meeting client expectations.