NQX logo
NQX

Bringing people and brands closer together

Canada Post Representative – Bilingual

BilingualBilingualFull TimeRemoteSeniorTeam 5,001-10,000Since 1999H1B No SponsorCompany SiteLinkedIn

Location

Canada

Posted

3 days ago

Salary

$19 / hour

Seniority

Senior

High SchoolFrenchEnglish

Job Description

Canada Post Representative – Bilingual

NQX

• Provide first-class customer assistance via phone and chat for inquiries related to: delivery status, redirected mail, rates, and general service questions • Manage multiple chats at once ensuring responses within service standards • Handle incoming calls with professionalism, empathy, and a solution-focused attitude • Accurately document customer interactions and follow processes while navigating multiple tools • Adapt quickly to evolving customer needs and support requirements (calls, chat, or both depending on business demand).

Job Requirements

  • Bilingualism (French/English)
  • Typing speed of 40+ WPM with accuracy
  • Available to work full-time, up to 40 hours per week: Monday to Friday, 7:00 am to 11:00 pm EST Saturday and Sunday, 9:00 am to 9:00 pm EST
  • Reliable high-speed internet connection (minimum 25 MBPS)
  • Dedicated, quiet workspace free of distractions
  • Excellent communication skills – written and spoken – with the ability to de-escalate and resolve customer concerns
  • Strong multitasking and problem-solving skills, with attention to detail
  • Comfortable working under pressure in a fast-paced environment
  • Previous customer service experience is an asset.

Benefits

  • Premiums for weekend hours and bilingualism
  • Fully-paid training and coaching program
  • Work from home – equipment provided
  • Full benefits package after six months, including: Medical, dental, life insurance, Enhanced RRSP contributions, Discounts on insurance
  • Career progression opportunities to advanced roles as you gain experience.

Related Categories

Related Job Pages

More Bilingual Jobs

IntellaTriage logo

Nurse Triage RN

IntellaTriage

Transform your after-hours care strategy to reduce nurse burnout and improve patient experience

Bilingual3 days ago
Part TimeRemoteTeam 51-200H1B No Sponsor

Role Description IntellaTriage Nurses enjoy the benefits of working from home, providing care, without the stress and expense of commuting each day! - MUST have or be willing to obtain a Compact RN license - MUST live in/work from a Compact US state - Minimum of 2 years as a Nurse - Minimum of 1 year of experience in a fast-paced environment (i.e. ED, Critical Care, Surgical Services, Med/Surg, etc.) - Must have high speed internet - Must be tech savvy, enjoy a fast-paced environment, and have no concerns typing - Must be available to work 2 out of every 3 weekends & 1 weekday per week. - 3 shifts per 2 week pay period Mon-Fri, rotating 5p-11p CST - 2 of every 3 weekend rotation (Sat & Sun) rotating 8a-4p/2p-10p Our Nurse Advice Line Nurses: - Have proven experience in a fast-paced, critical-thinking environment; ED, Critical Care, Surgical Services, etc. - Work a minimum of 2-3 shifts per week (Mon-Fri). - Preferred scheduling for their weekday requirements. - Work 2 weekends or every 3 weeks, both Saturday and Sunday on those weekends with rotating times. - Train for 3 weeks. First week is Monday-Thursday 9a-6p CST. Remaining two weeks training will be dependent upon preceptor availability but will likely be an evening shift. - Must have a compact license and live in that compact state. (no states with pending legislation or future implementation dates are considered current compacts) What is important to know? - We are growing and excited to be able to support our clients’ nursing staffs in the field who need time to focus on work-life balance. - Patient care is #1. We do not have call quotas. - When our patients or their families reach our triage line, they immediately speak directly with a nurse. - We do not have PRN positions. - Any nurse may pick up additional shifts, if shifts are available for the clients’ they are trained to support. - We will provide you with a laptop and headset. - Nurses are required to provide their own high-speed internet (only fiberoptic or coaxial cable internet is compatible with our remote call center technology). - Our laptop is required to be directly connected to your modem. Working through Wi-Fi is not compatible with our systems. - It is essential to have a home office or quiet space free from noise or distractions in your home (Privacy/HIPAA compliant space is required). - Training is provided remotely and is paid; no travel is required in this role. - MUST be able to follow instructions (verbal and written) and be comfortable with technology (tech savvy). - Must remain in good standing and ensure their home state license remains active. - IntellaTriage will cover the cost of non-compact state licensure based on the client(s) that are assigned for support. - All nurses must have a compact license and reside/work in that state. - Shift prep is a minimum clock-in of 30 minutes prior to taking calls; this is paid time to prepare. - Once calls roll to the next team/shift, our nurses remain clocked in and complete any remaining charting before leaving for the day. Sound exciting to you? Then… put those days on the floor and that commute or hours on the road between patients’ homes behind you! Our nurses enjoy working from their own home office; no more purchasing scrubs, expensive takeout, and the large gas bill along with extra wear-and-tear on your vehicle. Most importantly, working remotely enables you to spend more time with those you love! Qualifications - MUST have or be willing to obtain a Compact Nursing License (States with pending legislation or future implementation dates are not considered current compacts until the implementation date.) - 3+ years as a RN - Experience in a fast-paced environment: i.e. ED, Surgical Services, or Critical Care. - Must be comfortable with technology and accessing multiple applications remotely to perform documentation during calls. - Ability and comfort typing. - Fluency in English is required, additional languages are a bonus. - Must physically reside in the U.S. and be legally eligible to work for any employer. - Must be able to complete the 3-week orientation and training (Schedule listed in this posting). - Must be available to work Saturday & Sunday on your team's required weekends; 2 of every 3 weekends. - Holidays as they are required (rotation). - Able to handle stress and multitask when calls are coming in (minimum of 5+ calls per hour on weekdays, and much higher on weekends). - Able to communicate with patients and families with empathy while also maintaining adherence to client protocols. - Must maintain CEUs as designated by the states you are answering calls in. - Must attend any in-services, additional training on an as-needed basis. - Able to pass background check and nurse licensing check. Benefits - All Remote Nurse Advice Line RN's, once trained to their originally assigned team are at $25/hourly. - All part-time nurses accumulate PTO, based on the number of hours they work (per year). - All part-time nurses receive an additional 3-paid-sick-days per year. - All part-time nurses are eligible to participate in our 401(k) plan.

United States
$25 / hour
BeFly logo

Senior Bilingual Corporate Travel Consultant

BeFly

Criamos caminhos além do imaginável!

Bilingual3 days ago
Full TimeRemoteTeam 1,001-5,000H1B No Sponsor

• Provide emergency support for domestic and international travel, delivering prompt and efficient assistance; • Perform rebookings, ticketing, cancellations and re-accommodations as required by the client; • Analyze and propose rapid solutions in critical situations to minimize impact on the traveler; • Maintain direct contact with airlines, hotels and suppliers to resolve urgent requests; • Ensure detailed verification (double-check) of all bookings and issuances; • Log and monitor service cases in internal systems; • Collaborate with leadership and other departments for alignment and decision-making; • Ensure high-quality service, following company policies and procedures.

Brazil
Mercor logo

Bilingual French Language Specialist

Mercor

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.

Bilingual3 days ago
Part TimeRemoteH1B No Sponsor

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Bilingual French Generalist Evaluator Expert Type: Contract Compensation: $25–$37/hour Location: Remote Duration: 2–4 months Commitment: 20+ hours/week Role Responsibilities - Develop detailed prompts in French and/or English for Canada, Belgium, Switzerland, and France. Ensure natural phrasing and real-world relevance. - Establish high-level expectations for correct responses. - Develop rubrics that account for linguistic nuance and cultural conventions. - Run prompts through models. Assess outputs for accuracy, fluency, and cultural fit in French, comparing with English. - Collaborate in QA review processes. Ensure prompt tasks and rubrics meet rigor and consistency across French-language benchmarks. Qualifications - Must-Have: - Native-level fluency in French (written) specific to Canada, Belgium, Switzerland, or France. - Strong reading/writing ability in English. - Must be native to Canada, Belgium, Switzerland, or France. - Deep cultural and linguistic familiarity. - BS or BA from a reputable institution (completed or in progress). - Strong writing and critical thinking skills. - Ability to work independently and meet deadlines. - Familiarity with ChatGPT or similar tools. - Preferred: - Experience in teaching, research, editing, or academic writing. - Experience creating evaluation criteria, rubrics, or grading guidelines. - Familiarity with LLMs, prompting, or model evaluation. Application Process - Complete an AI-led interview (about 15 minutes). - If approved, complete a paid assessment focused on writing and rubric creation. - If selected, you will be invited to work on the project. Resources & Support - For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome - For any help or support, reach out to: support@mercor.com - PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Canada + 3 moreAll locations: Canada | France | Belgium | Switzerland
$25 - $37 / hour
Mercor logo

Bilingual AI Response Evaluator

Mercor

Cincinnatus is an enterprise staffing company that partners with leading technology companies to source and employ highly skilled professionals for full-time and long-term contingent roles. Cincinnatus serves as the employer of record for these engagements, providing W-2 employment, payroll, benefits, and compliance, while placing employees directly within client teams to work on high-impact initiatives. Roles hired through Cincinnatus are not project-based or freelance engagements. They are structured, role-based positions that typically involve full-time or fixed-term commitments, close collaboration with a client's internal teams, and integration into standard enterprise workflows. Cincinnatus is a legal entity separate from Mercor. While opportunities may be discovered through Mercor's platform, employment, onboarding, payroll, and benefits for these roles are administered by Cincinnatus. Equal Employment Opportunity Cincinnatus is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or any other legally protected characteristic. Cincinnatus is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans throughout the job application process.

Bilingual3 days ago
Part TimeRemoteH1B No Sponsor

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Generalist - English & Russian Type: Contract Compensation: $25–$40/hour Location: Remote Role Responsibilities - Conduct fact-checking using trusted public sources and external tools. - Generate high-quality human evaluation data by identifying response strengths, areas for improvement, and factual inaccuracies. - Assess reasoning quality, clarity, tone, and completeness of responses. - Ensure model responses align with expected conversational behavior and system guidelines. - Work independently and asynchronously to meet deadlines while improving AI model performance. Qualifications - Bachelor's degree - Native speaker in Russian - Significant experience using large language models - Excellent writing skills in English - Strong attention to detail - Background or experience in domains requiring structured analytical thinking Requirements - Experience with RLHF, model evaluation, or data annotation work (preferred) - Experience writing or editing high-quality written content (preferred) - Experience comparing multiple outputs and making fine-grained qualitative judgments (preferred) Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: Interview Process - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

Worldwide
$25 - $40 / hour