• Identify, qualify, and pursue new business opportunities in the U.S. technology sector across IT staffing, nearshore teams, and custom software development services. • Build and manage a strong outbound pipeline using CRM tools and prospecting platforms such as LinkedIn Sales Navigator and HubSpot. • Lead the full sales cycle from initial outreach through proposal, negotiation, and contract closure. • Engage with C-level and VP-level stakeholders to understand their needs and position tailored solutions. • Collaborate with delivery and recruiting teams to ensure alignment between client expectations and service delivery. • Consistently meet or exceed revenue targets and pipeline KPIs.

• Drive direct client acquisition across Texas, Tennessee, and North Carolina markets • Build and maintain a high-value referral network with healthcare facilities and social service professionals • Conduct discovery calls with prospective client families • Present services with empathy and clarity • Manage active prospects and follow up consistently

• Partner directly with Agents to identify, pursue, and close new business opportunities. • Support prospecting efforts, pipeline development, and deal strategy across assigned geography. • Assist in enterprise and complex opportunities including RFPs, Freight Projects, Managed Transportation opportunities, and strategic account growth. • Drive expansion within existing accounts, focusing on increased share of wallet and mode diversification. • Build strong working relationships with Agents, acting as a go-to resource for business development support. • Help Agents create and execute growth plans aligned to their individual business goals. • Support business reviews to identify opportunities for growth, retention, and improvement. • Increase engagement across the Agent network within assigned region. • Act as a conduit between Agents and internal teams including Pricing, Advanced Services, Contracts, and Admin. • Ensure Agents have access to the right tools, data, and support to win and grow business. • Collaborate with Sales Operations and Marketing to support sales materials, reporting, business reviews, and insights. • Maintain awareness of market trends, capacity conditions, and competitive dynamics. • Translate market insights into actionable opportunities for Agents • Identify gaps or barriers to growth and help navigate solutions • Assist with identifying and engaging potential new Agents • Support recruiting efforts when applicable to drive long-term network growth • Participate in special projects and handle all other assigned duties as required.

• Conduct in-depth lead qualification, investigating context, pain points, urgency, impact, and customer decision criteria; • Be accountable for goals and performance metrics (qualification volume, conversion, no-shows, SLA, cadence efficiency, and opportunity generation), ensuring predictability of delivery; • Perform consultative handoffs between Pre-Sales and Sales Executives, ensuring strategic alignment and high-quality handoffs; • Build personalized outreach approaches by ICP, segment, and business context, using multiple prospecting channels (email, LinkedIn, phone, and WhatsApp); • Create, test, and optimize hypotheses to improve operational efficiency: messaging, cadences, segmentations, channels, prompts, automations, and outreach strategies; • Organize and keep the Salesforce CRM up to date, ensuring data quality, traceability, and funnel visibility; • Develop relationships with strategic accounts, ensuring a consistent journey through to the first meeting; • Work in partnership with leadership and related areas to identify bottlenecks, opportunities, and continuous improvements in the commercial process; • Support the team’s operational development by sharing best practices, learnings, and strategic prospecting insights; • Use commercial intelligence tools and AI resources applied to sales and pre-sales to drive productivity, personalization, and operational efficiency.