• Build and maintain fraud rulesets to prevent transaction level fraud losses, including ongoing monitoring and measurements of precision and recall. • Conduct advanced data analysis of structured and unstructured data sets to proactively identify emerging fraud attacks impacting Stripe and its users. • Collaborate closely with product, risk, and operations teams to proactively identify and mitigate fraud exposure. • Investigate, conduct root cause analysis, and deploy remediations to prevent future complex and distributed fraud attacks. • Investigate and take action against anomalous clusters of transactions based on account activity, processing volume, or other risk indicators while minimizing negative impacts to Stripe users. • Respond to incidents involving complex fraud schemes to quickly mitigate exposure to Stripe, its users, and financial partners. • Utilize analytics to identify & implement initiatives to automate manual processes and workload across the organization. • Create visualizations, dashboards, and queries to drive visibility and oversight into impact, performance, loss risks, and user experience. • Utilize Stripe tools & systems to enable systematic actioning of fraudulent merchants, maintaining an extremely high level of accuracy to prevent negative user experience.

• Responsible for analyzing customer requirements and the analysis of information/data. • Act as a bridge between the business and the IT groups, and is accountable for a technology solution that supports the business request or opportunity and is based on enterprise architecture. • Maintain a high level of client relationship management. • Provide daily support to clients during system development and implementation, including telephone support/contact for clients. • Participate in upgrade or new implementation projects from beginning to end or parts of a major project.

Role Description We are seeking a detail-oriented and analytical financial analyst to support financial planning, reporting, and data analysis within our SaaS business. This role will work closely with our finance business partner team and sales operations to provide insights into revenue performance, subscription metrics, cost planning, and monitoring of overall business health. This position is ideal for someone who enjoys translating data into actionable recommendations and building relationships. - Assist in financial planning & analysis (FP&A) activities including budgeting, forecasting, and variance analysis - Developing reporting workflows working with native data centers, ERP, CRM, and finance tools - Build and maintain financial models to support strategic decision-making - Prepare monthly and quarterly financial reports for leadership - Partner with sales and customer success to track pipeline, bookings, and renewals - Support revenue forecasting and identify trends or risks - Assist with data extraction and analysis using tools like Excel, SQL, or BI platforms - Improve and automate reporting processes where possible Qualifications - Bachelor’s degree in Finance, Accounting, Economics, or related field - 0–2 years of experience (internships or relevant coursework acceptable) - Strong proficiency in Excel (required) - Basic understanding of financial statements and accounting principles - Familiarity with SaaS business models is a plus - Experience with SQL, Tableau, Power BI, or similar tools is a bonus - Strong analytical, problem-solving, and communication skills Benefits - Healthcare insurance: We provide medical, dental, and vision insurance, and a flexible spending account that allows you to set aside pre-tax dollars to pay for eligible out-of-pocket expenses. - Stock options. - Personal time off: A healthy work-life balance is critical to your success at the office. Smarsh offers a “take-what-you-need” time off policy as well as flexible work arrangements. - 401K Match: Smarsh provides a 4% 401K match for which employees are fully vested on day one. - Sabbatical: The Smarsh sabbatical programme provides a time to recharge, study or simply do something you are passionate about away from the workplace. Employees are eligible after six years of service. - Recognition: We’re big on kudos for a job well done. Our employee-recognition programme enables co-workers to nominate their peers who best embody our core values for recognition. - $70,000 - $75,000 a year

Role Description This is a remote position. Must reside in California. Under general supervision, responsible for auditing claims data and adjustments for accuracy of input and adjudication and facilitating the processing of assigned claims. Essential Functions: - Reviews claims, appeals, refunds, PLOGS, reinsurance cases, correspondence and other documents. - Identifies errors and analyzes to determine cause. - Documents findings and sends back for correction and adjudication. - Provides feedback and/or compiles and submits reports in a timely and accurate manner. - Monitors potential large loss claims; requests reimbursement for payments as required. - Collaborates with internal and external customers to answer questions, request information; sends required correspondence. Qualifications - In-depth knowledge of regulations governing Medi-Cal as they relate to claims processing. - In-depth knowledge of procedure coding and medical terminology, and their application in claims. - In-depth knowledge of general medical policy benefits and exclusions. - In-depth knowledge of industry standard payment practices. - In-depth knowledge of HPSJ systems as they relate to claims processing. - Basic leadership skills, including but not limited to the ability to influence without authority and motivate others. - Demonstrates a commitment to HPSJ’s strategy, vision, mission and values. - Strong interpersonal skills, including the ability to establish and maintain effective working relationships with individuals at all levels inside and outside of HPSJ. - Strong oral and written communication skills, with the ability to communicate professionally, effectively explain complex information, and document according to standards. - Ability to work independently and as part of a team. - Strong knowledge of basic data analysis and communication/reporting tools and techniques, with ability to perform analysis and resolve problems of moderate complexity and recognize and act on trends. - Strong organizational skills, with the ability to prioritize and complete a wide variety of tasks. - Basic arithmetic skills. - Basic skills in Windows, Excel, Word and Outlook. - Ability to handle confidential information with appropriate discretion. - Ability to speak and be understood in English. Requirements - High school diploma or equivalent required. - Associate’s degree or higher in healthcare administration, business, or related field or: - Minimum of one-year internal adjustments and dispute specialist experience; or - Three years of experience in medical claims processing, adjustments, and quality assurance; and - Claims or medical billing/coding experience in healthcare field; or - Equivalent combination of education and experience. Preferred - Claims Medi-Cal and/or Managed Healthcare and Medicare auditing experience. - Billing/Coding Certificate or Medical Administrative Assistant Certificate. Licensure, Certification, Registration - CPB + CPC: Medical Billing and Coding certification, preferred. Benefits - Employee Wellness Program promoting physical, mental, and financial well-being. - Robust and affordable medical coverage including HMO and PPO plan options. - Dental and vision plan with multiple provider choices. - Generous paid time off (accrue up to 3 weeks of PTO, 4 paid floating holidays, and 9 paid holidays). - CalPERS retirement pension program, automatic employer-paid retirements contributions, plus a voluntary defined contribution plan. - Two flexible spending accounts (FSAs) for healthcare and dependent care expenses. - Employer-Paid Term Life and AD&D Insurance. - Employer-Paid Disability Insurance. - Employer-Paid Assistance Program (EAP). - Health Advocacy to help you navigate medical care and benefits. - Voluntary supplemental benefits including medical, legal, identity theft protection. - Online discount mall. - Tuition reimbursement. - Remote work contingent on business needs and company guidelines. - A chance to work for an organization that is mission-driven – our members and community are at the core of everything we do. Physical Demands - Work may require frequent sitting, standing, and walking, constant repetitive motion, frequent talking and listening, closeup and distance vision requirements. - Some work may require occasional travel based on the responsibilities of the position and business needs and occasional handling materials up to 50 pounds. Emotional/Psychological Demands - Ability to cope with a fast-paced work environment, working under pressure, dynamic priorities and deadlines, constant decision making, working irregular hours, emotional and sensitive situations. Work Environment - Work may be performed in a remote, hybrid, or onsite setting depending on the requirements of the position and business needs. - For roles performed remotely, employees are expected to maintain a secure, distraction-free workspace, and reliable internet connectivity consistent with company standards. Important Notice The duties, qualifications, and physical and emotional requirements listed in this job description are not exhaustive. Health Plan of San Joaquin reserves the right to revise this job description at any time.