• Design and own the multi-year referral growth roadmap across all partnership verticals. Establish a shared volume framework that connects FQHC referrals, food ecosystem partnerships, and community enrollment into a unified measurement system. Identify which channels represent the highest-leverage bets by market and by population, and allocate resources accordingly. • Personally lead the identification and structuring of new partnerships with Federally Qualified Health Centers (FQHCs), Community Health Centers (CHCs), pharma organizations, hospital systems, FindHelp, UniteUs, and other SDOH-adjacent platforms. These are complex, multi-stakeholder negotiations requiring fluency in clinical workflows, procurement processes, and population health goals. • Serve as a visionary leader and mentor to a high-performing team. Foster a culture of high performance, accountability, and continuous professional development, while thoughtfully expanding team capacity to meet future growth demands. • Provide executive oversight for Foodsmart's food vendor partnerships and marketplace strategy, including national retailer relationships (Walmart, Amazon, Instacart) as well as community-level food bank and SDOH organizations. Work with the Sr. Director of Food Partnerships to build a differentiated marketplace value proposition that deepens member engagement and drives referral volume. • Oversee the Director of Community Engagement and a field team responsible for awareness campaigns and enrollment drives in high-density markets. This vertical requires both operational accountability and strategic direction — ensuring community-level activation is tied to measurable enrollment outcomes rather than solely awareness metrics. • Develop and manage relationships with distribution and channel partners — including supplemental benefit platforms (Soda Health, Nations Benefits), benefit management platforms (Lynx), and others — that create access to new member populations at scale. This requires an understanding of how benefit platforms price, structure, and distribute services. • Build the operational infrastructure for this team: a shared CRM-based pipeline, segment-level performance tracking, a partner health scorecard, and a forecasting methodology that can be trusted by leadership. The VP will bring rigor and accountability to this function. • Work closely with the CGO, Chief Clinical Officer, product, and payer/provider sales teams to ensure partnership structures are consistent with clinical quality standards, network requirements, and member experience expectations. Referral volume only creates value if it converts to engaged, retained members.

• Develop and maintain account plans to manage a territory's activity and development. • Create and guide your pipeline through strategic outbound activities. Identify new accounts, build internal champions and close deals with important decision makers. • Meet monthly, quarterly, and yearly revenue targets. • Forecast monthly, quarterly, and annual revenue numbers for assigned territory to manage sales growth. • Develop a high level of knowledge about Pebl's products and services, marketplace served, competitive landscape, and other business issues relevant to the position.

• Serve as the primary liaison for existing groups, maintaining positive relationships, and driving group satisfaction and retention • Attend virtual and in-person client meetings across Florida to build relationships with groups, conduct education meetings, and provide enrollment support • Lead renewal discussions, including negotiating terms and pricing to drive retention while balancing business objectives and client needs • Proactively identify potential obstacles to group success and collaborate with internal teams to develop strategic solutions • Collaborate closely with internal teams to ensure seamless implementation and optimize the group experience • Oversee resolution of escalated issues by responding swiftly and managing client inquiries, concerns, and requests • Be a part of a cutting-edge, fast-growing team

Role Description - Lead and coordinate the work of two operational teams within the partnerships function, ensuring clear ownership, accountability, execution quality, and continuous process improvement. - Drive the onboarding of PSP companies onto processing channels brought in by the business development team - from first contact through to live transactions. - Build, maintain, and scale integrations with new and existing partners, ensuring smooth technical and commercial setup processes. - Own and oversee a portfolio of merchant accounts across multiple partner channels - monitor performance, identify risks, and drive resolution. - Maintain and continuously improve the partner risk register, proactively managing compliance, IPS, acquirer, and operational risks. - Oversee merchant account infrastructure, including volume limits, transactional activity, statuses, and operational history. - Review, negotiate, and optimize commercial terms including processing rates, settlements, rolling reserves, and deposits. - Manage incoming partner-related requests across compliance, IPS, operational, and acquirer matters - ensuring timely coordination and resolution. - Resolve settlement delays, operational escalations, and debt-related issues directly with partners. - Identify opportunities to scale partner capacity, improve operational efficiency, and optimize existing payment solutions. - Collaborate closely with Business Development, Routing, Compliance, Finance, and Operations teams to support sustainable partner growth and operational stability. - Contribute to the development and standardization of internal partnership processes, reporting, and operational controls. Qualifications - Previous leadership experience within partnerships, account management, operations, or payment infrastructure teams. - Proven ability to lead and coordinate multiple teams in a fast-paced fintech, acquiring, or payment infrastructure environment. - At least 4+ years of experience in account management, partner success, onboarding, or partnership operations within a PSP, acquirer, payment gateway, or payment infrastructure company. - Strong understanding of payment processing, including approval rates, acquiring flows, settlements, risk management, and compliance frameworks. - Hands-on experience managing merchant accounts and PSP relationships with a deep understanding of how the payments ecosystem operates. - Strong operational mindset with the ability to manage multiple priorities, resolve escalations, and improve complex workflows. - Comfortable working with operational dashboards and data; confident Excel skills are required, experience with BI or operational analytics tools is a plus. - Ownership-driven approach - able to proactively identify issues, make decisions, and drive solutions independently. - Strong communication and stakeholder management skills, with the ability to work effectively across technical, operational, commercial, and external partner teams. - Fluent Russian and strong English communication skills. Benefits - An opportunity to make something great even greater, you can be the reason why we grow, develop, and become the best fintech company on the market! - Career prospects - we are young, we have huge ambitions, and it is important that our employees grow with us. - Work with coworkers who are passionate about their business. - Compensation that will fully correspond to the competence and knowledge, with yearly performance reviews. - The opportunity to attend conferences, courses, and professional development at the company's expense - we favor the continuous development of our employees. - Remote type of work. - Health insurance coverage. - 20 days of vacation time; bank holidays; sick leaves; additional birthday day off.