Job Closed
This listing is no longer active.
Clinical Operations Manager
Location
PST (UTC-8) + 1 moreAll locations: PST (UTC-8) | MST (UTC-7)
Posted
19 days ago
Salary
$65K - $75K / year
Seniority
Lead
No structured requirement data.
Job Description
Clinical Operations Manager
Classet
Role Description Chronic Care Staffing is seeking a compassionate and driven Clinical Operations Manager to lead our Care Coordination team. This role is ideal for a clinical professional who thrives in a leadership environment and is passionate about improving patient outcomes while developing high-performing teams. As a Clinical Operations Manager, you will oversee daily operations, ensure compliance with clinical standards, and mentor staff. This position also offers a clear growth pathway toward a Regional Clinical Director role, with exposure to leadership, operations, and program development. Responsibilities - Oversee daily staffing, scheduling, and patient care coordination workflows - Ensure compliance with clinical protocols, documentation standards, and regulations - Provide coaching, mentorship, and performance management for nursing staff - Monitor team performance and implement improvements to enhance patient outcomes - Collaborate with leadership and cross-functional teams to improve operations - Support staff development through regular check-ins and training initiatives - Participate in patient engagement when necessary - Maintain a positive, inclusive, and performance-driven team culture Qualifications - Active Registered Nurse (RN) license - Must reside in MST or PST - Minimum 2 years of clinical nursing experience - Experience in care coordination workflows and documentation standards - Prior leadership, mentoring, or supervisory experience - Ability to manage performance and lead in a remote environment - Comfortable completing background checks, drug screening, and motor vehicle record checks Requirements - Formal management or supervisory experience (Nice to Have) - Certification in Nursing Leadership or related specialty (Nice to Have) - Experience with EHR systems and scheduling software (Nice to Have) Benefits - Paid Time Off (PTO) - 401(k) Retirement Plan - Health Insurance - Dental Insurance - Vision Insurance - Growth and advancement opportunities
Related Guides
Related Categories
Related Job Pages
More Clinical Operations Jobs
• Establish and maintain strong professional and collaborative relationships with investigator sites by leveraging disease area expertise to optimize delivery of clinical trial programs • Develop strategies to drive concierge level support for preferred sites to ensure Gilead becomes the Sponsor of Choice • Track key performance metrics to assess site performance and identify opportunities for acceleration and continuous improvement • Establish and manage strong working partnerships with local PAGs and communities, including liaising with patient groups in relation to protocol development and study design considerations • Serve as an internal resource to champion and promote an environment that incorporates the patient perspective and voice across the continuum of product development based on patient insights obtained from local PAGs and communities • Identify investigator sites, PAGs and communities in alignment with portfolio strategy and priority to expand Gilead’s clinical research partnership network • Maintain therapeutic and technical expertise to enable scientific discussions with the investigator and site personnel • Share ongoing information with investigators, PAGs and communities regarding Gilead's development pipeline and collect and report field-based intelligence in relation to competitive landscape, patient treatment pathways and other operational considerations that may impact Gilead's clinical trial program • Provide support to study teams and Clinical Research Organizations (CROs) to ensure timely delivery of clinical trials from initiation to closeout such as during feasibility, site recommendations, attendance at initiation visits, facilitation of communication and ongoing support of trial enrollment by engaging with site staff to identify enrollment barriers and working with study teams to find solutions • Support the development and implementation of applicable site risk plans to ensure achievement of key study and site level milestones such as first patient first visit, delivery of clinical trial enrollment commitments and database lock • Serve as a local point of escalation for investigator sites and partner with the appropriate parties to resolve issues and remove barriers to clinical trial execution at a site and/or country level • Proactively communicate and escalate issues identified at investigator sites and partner with internal functional areas to develop corresponding mitigation strategies and recommended approaches, including participation in development and implementation of solutions to address issues • Leverage and present metrics to inform site / country / regional level decision making • Develop local knowledge of investigator site capabilities and past performance and provide input into site-level recruitment forecasts, recruitment methodologies, monitor performance and take appropriate action to maintain timelines • Partner closely with internal Clinical Operations, Clinical Development and Medical Affairs to ensure effective communication and unified messaging to investigator sites, PAGs and communities
Clinical Operations Manager
Syneos HealthOver the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients. No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Additional Information Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Role Description Accountable for and provides management support and direct supervision to Clinical Operations staff in the assigned areas including: - Site Selection support - Site contracts support - Regulatory/ethics submissions - Site activities including site activation - On-Site Monitoring and/or Central Monitoring through Study Close Out Provides training, consultation and oversees metric compliance and quality related to operating activities of assigned staff to ensure project deliverables are met. Collaborates and oversees Clinical Operations Team to ensure fulfillment of customer requirements and compliance with related regulations. Supports senior management in operational level planning. May participate in business development presentations as a subject matter expert in Clinical Operations functions within the Company. Responsibilities: - Line management of Clinical Operations staff, responsibilities including interviewing and selection, termination, professional development, performance appraisals, and employee counselling. - Review workload for all staff in reporting chain, participate in managing the resource availability for the assigned staff. - Provide expert operational oversight and guidance to support prioritization of activities, review and monitor the work performed, metric compliance, and development of contingency plans. - Assist in recruiting new staff, including participation in interview process and new hire onboarding. - Ensure quality and adherence to Standard Operating Procedures/Work Instructions (SOP/WIs) and compliance with federal and local guidelines and ICH GCP. - Work closely within appropriate business unit/region to ensure staff performance on studies and correct deficiencies as identified. - May conduct several types of sign off and assessment visits to ensure Clinical Operations on-site performance. - Organize and chair clinical staff meetings at regular intervals. - Facilitate and support project and team/country reviews with Clinical Operations staff, focusing on budget, schedule, and risk analysis. Qualifications - Bachelor’s degree in life sciences, nursing degree, or equivalent related experience. - Extensive clinical research experience in a contract research organization, pharmaceutical or Biotechnology Company, including some time in a leadership capacity. - Extensive knowledge of GCP/ICH guidelines and other applicable regulatory requirements. - Excellent communication, presentation, interpersonal, and change management skills. - Strong time management, technical and organizational skills. - Knowledge of basic financial concepts as related to forecasting and budgeting. - Must demonstrate good computer skills and be able to embrace modern technologies. - Ability to travel as necessary (up to 25%). Requirements - Tasks, duties, and responsibilities as listed in this job description are not exhaustive. - The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. - Equivalent experience, skills, and/or education will also be considered. - The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. - Further, nothing contained herein should be construed to create an employment contract. - The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations. Benefits - We are passionate about developing our people, through career development and progression. - Supportive and engaged line management. - Technical and therapeutic area training. - Peer recognition and total rewards program. - Committed to building an inclusive culture. - Driven to Deliver – capturing the passion of our colleagues. - Continuous improvement of the company we all want to work for.
Associate Director, Clinical Operations – Program Lead
BiogenBiogen is a global biotechnology company that discovers, develops, manufactures, and markets life-saving treatments for people with neurological, autoimmune, an
• Leads the development and ongoing refinement of program level study timelines and scenarios in order to contribute to the Integrated Asset Plan (IAP) and other high-level strategic plans. • Provide rigorous, objective information (status and updates) and aligned Clinical Operations recommendations to DST to support strategic project decisions. • Takes overall accountability for Clinical Operations delivery of the clinical studies within a program and provides appropriate oversight to ensure a high quality, ethical, cost-efficient way to meet governance approved timelines and patient recruitment goals. • Ability to learn and adapt to the organizational governance framework and associated processes. • Accountable to lead the COPL input and development of governance presentations and/or memos including integration of the operational voice. • Ability to engage/communicate key messages, including risks, to senior and executive level functional leaders outside of Clinical Operations. • Ability to reach technical alignment on governance materials with the Head of Clinical Operations in accordance with associated governance timelines. • Engage proactively with Biogen and partner stakeholders (e.g. CROs, vendors) and appropriately leverage Biogen governance to support clinical program execution. • Responsible for escalating CRO/FSP, vendor delivery issues to senior leadership at vendor partner level, driving delivery of risk mitigation strategies to maintain and deliver program timelines. • Responsible for the development and execution of a Program Operational Plan (POP) accounting for the therapeutic area and underlying science and opportunities for innovation and operational consistency as well as the future clinical, regulatory, and commercial development plan for the molecule. • Proactively integrates stage-appropriate needs into operational strategy. • Cascades the POP within Biogen to appropriate sub functions to establish vision and strategic framework for successfully delivery at the study level and with individual areas of technical expertise. • May participate as a functional contributor to due diligence/business evaluations including the review of external CDP and strategy, the development of internal timelines, scenarios and recommendations, the review of external capabilities and the development of resource plans for potential new clinical candidates.
Role Description We are hiring an Associate Consultant to join the team - and grow with us. This is a role for someone with a supply chain degree, genuine hunger, and the ambition to build a serious career in consulting. You will work across live client engagements from day one, supported closely by our founder and senior team who will personally invest in your development. - Working across live client engagements spanning 3PL selection, international expansion, tech and systems design, S&OP, carrier negotiation, and supply chain strategy. - Building cost models, financial analyses, and savings scenarios that underpin our recommendations. - Producing RFP documents, process maps, and client-ready presentations. - Conducting research into markets, providers, and benchmarks to support shortlisting and evaluation. - Supporting the team across multiple engagements simultaneously - tracking actions, managing moving parts, keeping ambitious projects on track. - Growing into a consultant in your own right - taking on more client exposure and independence as you develop. Qualifications - A degree in supply chain, logistics, or operations is essential - that is non-negotiable. Requirements - Genuinely hungry - takes ownership without being asked and sees every task as an opportunity to learn. - Resilient - bounces back quickly, takes feedback well, and does not need hand-holding when things get difficult. - Happy to do the groundwork - this is a ground-up learning experience by design. - A low ego - as happy doing the groundwork as doing the more visible work. - Analytically strong - comfortable with data, able to build a financial model from scratch in Excel. - A strong communicator - written work is structured and precise, able to express complex ideas clearly in a client-facing context. - Highly organised - able to manage several workstreams simultaneously without dropping anything. - Detail-oriented - cares about getting things right, not just getting them done. - AI-literate - uses tools like Claude or ChatGPT as a natural part of how you work. Benefits - Immersion in live supply chain consulting work from day one - real clients, real problems, real responsibility. - Close support and mentorship from a senior team with decades of hands-on experience inside scaling brands. - Exposure across the full breadth of what we do - more variety in a year than most roles offer in three. - The chance to work with some of the UK's most exciting, fastest-growing consumer brands. - A permanent role with genuine career progression - as you develop, your remit and earnings grow. - £28,000–£32,000 starting salary - entry level but with the ability to climb fast. - Fully remote, anywhere in the UK, with the ability and desire to travel to client sites regularly. - 25 days holiday plus bank holidays. - The tools the team uses: Claude, Miro, ClickUp, and more. - A springboard - the experience, the breadth, and the pace here will define the first decade of your career in supply chain.


