• Serve as the strategic driver for critical platform evolution initiatives. • Lead the cross-functional effort to modularize monolithic components with minimal disruption to ongoing feature development. • Partner closely with Infrastructure and Architecture teams to roll out stack modernization projects, including implementing workflow orchestration and caching layers. • Translate highly technical, ambiguous infrastructure goals into executable roadmaps. • Own the program lifecycle from Strategy Inception to Production Launch, ensuring technical debt is addressed alongside new platform capabilities while managing phased rollouts and stakeholder alignment. • Coordinate initiatives specifically designed to increase platform throughput and reliability for the largest enterprise customers. • Take end-to-end ownership of program outcomes with a relentless drive to resolve blockers, bridge communication gaps, and move projects from concept to implementation without waiting for permission or guidance. • Make decisions and correct course when necessary to ensure quality and efficiency. • Author and distribute high-fidelity status updates, risk assessments, and KPIs to ensure PED leadership has a clear view of infrastructure health and program velocity. • Proactively identify and resolve dependencies among delivery teams. • Act as the primary interface and key liaison between deep-backend engineering teams, product engineering teams, and non-technical stakeholders in Customer Support. • Identify misalignment or ambiguity in requirements across engineering teams and drive to a directive resolution. • Ensure Customer Support teams are fully enabled and prepared for customer-impacting changes. • Actively look for ways to "automate the boring stuff" to reduce manual overhead for both yourself and the supported engineering teams.

Role Description The Remote Medication Use Lead supports operational coordination and daily workflow oversight for medication assistance and patient support programs. This role provides guidance to team members responsible for medication access activities such as pharmaceutical assistance programs, reimbursement support, and medication utilization review. The Medication Use Lead helps ensure operational workflows are executed effectively, productivity and quality standards are maintained, and regulatory and program requirements are followed. This role collaborates with pharmacy, clinical, financial, and operational stakeholders to support medication access initiatives and maintain compliant program operations. - Provides day-to-day operational guidance and workflow coordination for team members supporting medication assistance and patient support program activities. - Monitors work queues and case prioritization to ensure timely processing of medication assistance and reimbursement support activities. - Serves as an escalation point for complex cases, operational issues, and compliance concerns related to medication assistance and reimbursement workflows. - Supports onboarding and training of new team members and provides ongoing coaching to ensure consistent application of program procedures and regulatory requirements. - Conducts quality monitoring and workflow audits to ensure accuracy, regulatory compliance, and adherence to established operational standards. - Assists leadership in monitoring operational performance metrics, productivity levels, and program outcomes. - Collaborates with pharmacy teams, patient financial services, and clinical stakeholders to address operational issues and support effective medication access processes. - Supports implementation of workflow improvements, process updates, and operational initiatives designed to enhance program performance. - Communicates operational trends, challenges, and improvement opportunities to leadership. - Participates in cross-training and operational coverage activities to ensure continuity of program operations. - Performs other duties as assigned. - Maintains regular and reliable attendance. - Complies with all policies and standards. Qualifications - H.S. Diploma or GED required - 3-5 years of experience as a Pharmacy Technician in a hospital or healthcare setting required - Experience working with medication assistance programs, reimbursement support programs, or healthcare revenue cycle operations preferred - Experience providing team coordination, training, or workflow oversight preferred Requirements - Knowledge of medication assistance programs, pharmaceutical manufacturer assistance programs, and reimbursement processes. - Understanding of healthcare reimbursement workflows and payer requirements related to medication utilization and access programs. - Ability to review claims information, billing documentation, and case materials for accuracy and compliance. - Ability to coordinate team workflows, prioritize work activities, and support operational productivity goals. - Strong communication and collaboration skills when working with pharmacy teams, clinical staff, and operational partners. - Ability to identify operational issues, escalate concerns appropriately, and support problem resolution. - Strong organizational and analytical skills with the ability to manage multiple operational priorities. Licenses and Certifications - Certified Pharmacy Technician (CPhT) required

Role Description Get ready to put your training into practice with the Physician Pathways Program at Optum. Optum is seeking career-minded final-year Otolaryngology Residents and Fellows ready to get a head start on their clinical career with a forward-thinking organization that is transforming the future of care. - Receive a generous guaranteed salary in your final year of training - Enhance the experience of your final months of training and eliminate the burden of job searching - Learn how to operate and thrive in a value-based care model in a system that is driving population health initiatives nationally - Grow exposure to the Quadruple Aim framework and various understandings of care settings - Mentorship from experienced physicians within your future practice easing transition from training into practice - The customized program will be completed at Optum Tri-State facilities in New York and/or virtually with deep exposure to primary and specialty care Qualifications - M.D. or D.O. - Must be transitioning into their final year of residency or fellowship or early into their final year. - Preferred candidate will be a local physician resident in New York. Requirements - Compensation for this specialty generally ranges from $39.60 - $59.86 per hour. - Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. - We comply with all minimum wage laws as applicable. - In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution Company Description Optum is transforming healthcare nationally while providing physician-led care locally. We promote a culture of clinical innovation and transformation and are a top performer nationally of the Quadruple Aim initiative. - Crystal Run Healthcare, powered by Optum, and Optum Medical Care serve more than 3.6 million patients in hundreds of communities across New York and New Jersey. - Offering primary, specialty, and urgent care in more than 200 locations. - Our team-based model supports our clinicians, reduces administrative burden, and empowers you to focus on patient care and improving lives. - We leverage advanced technology to support our clinicians in delivering their best work in an environment that emphasizes professional growth, innovation and diversity.

Role Description Get ready to put your training into practice with the Physician Pathways Program at Optum. Optum is seeking career-minded final-year Otolaryngology Residents and Fellows ready to get a head start on their clinical career with a forward-thinking organization that is transforming the future of care. - Receive a generous guaranteed salary in your final year of training - Enhance the experience of your final months of training and eliminate the burden of job searching - Learn how to operate and thrive in a value-based care model in a system that is driving population health initiatives nationally - Grow exposure to the Quadruple Aim framework and various understandings of care settings - Mentorship from experienced physicians within your future practice easing transition from training into practice - The customized program will be completed at Optum Tri-State facilities in New York and/or virtually with deep exposure to primary and specialty care Qualifications - M.D. or D.O. - Must be transitioning into their final year of residency or fellowship or early into their final year. - Preferred candidate will be a local physician resident in New York. Requirements - Compensation for this specialty generally ranges from $39.60 - $59.86 per hour. - Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. - We comply with all minimum wage laws as applicable. - In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). Benefits - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility requirements) Company Description Optum is transforming healthcare nationally while providing physician-led care locally. Work with the largest care delivery organization in the world and start doing your life’s best work. - Providers are supported to practice at the peak for their license - Optum consistently delivers clinical outcomes that meet or exceed national standards - We promote a culture of clinical innovation and transformation - We are a top performer nationally of the Quadruple Aim initiative - We are influencing change on a national scale while still maintaining the culture and community of our local organizations