Open and onboard Commercial and Government accounts, provide training on Treasury Management services, communicate updates to customers, and ensure accuracy in setups while delivering exceptional customer service throughout the onboarding process.

Benefits Specialist Location: Oakland United States Job Description: Apex Systems is hiring a Benefits Specialist for a large Healthcare client. Location: Fully remote but NCAL preferred. Employment Type: 6 months contract with possibility to extend. Role Overview We are seeking a Benefits Specialist to support our retiree Health and Welfare plans. This role involves conducting needs assessments, managing special projects related to compliance and regulatory requirements, and providing analytical support to various internal teams. The position requires a strong understanding of benefits administration, particularly for retiree plans. Key Responsibilities - Assist with active and retirement Health and Welfare plan restatements, ensuring compliance with regulatory changes. - Analyze and prepare large sets of data from plan auditors, actuaries, vendors, and third-party administrators for annual filings (e.g., 5500s, CMS, PCORI). - Oversee retirement Health and Welfare plan administration, including plan amendments, benefit change forms, and summary plan descriptions. - Conduct needs assessments for retiree Health and Welfare plans, including plan restatements and amendments. - Provide analytical support and data analysis for compliance issues. - Finalize data files for Summary Material Modification (SMM) mailings. - Interpret and apply HR policies, collective bargaining agreements, plan documents, and legal requirements when preparing analysis. Required Qualifications Education: Bachelor's degree or higher. Experience: A minimum of ten years of experience in benefits or human resources is required. Technical Skills: - Proficiency with the Microsoft Office suite, including Excel, Word, and PowerPoint. - Experience with Oracle/HCM and database management. - Strong knowledge of ERISA compliance and regulatory reporting, with a focus on Health and Welfare retirement benefits. Preferred Qualifications - A Master's degree. - Certified Employee Benefits Specialist (CEBS) or Certified Benefits Professional (CBP) designation. - Project management experience. - Certification as an Actuary. We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide. Employee Type: Contract Remote: Yes Location: Oakland, CA, US Pay Range: $40 - $45 per hour

• Serve as the primary point of contact for new employees throughout the onboarding process, providing a professional and welcoming experience from first contact through start date • Handle daily inbound and outbound communication (phone, text, email) with employees, recruiters, and clients regarding onboarding status, documentation needs, and start date readiness • Manage the electronic onboarding process including pre-hire paperwork and portal completion follow-up • Track and maintain accurate status for all pending and active employee placements in company systems, ensuring real-time visibility for the Operations and Sales teams • Maintain a complete and accurate log of all communications with employees, recruiters, and clients for tracking and follow-up purposes • Monitor the background check and drug screening process, including tracking and reviewing results in coordination with vendors • Apply the Ops Onboarding Decision Matrix to determine when to clear a candidate versus when to escalate to HR • Collect, review, and maintain licenses, certifications, immunization records, and other credentialing documents required for placement, particularly for healthcare roles • Flag expired credentials, incomplete documentation, or compliance gaps to the relevant Operations or HR team members before clearing a worker to start • Monitor the electronic I-9 process for new hires and rehires in the system • Escalate Tentative Non-Confirmations (TNCs) and Final Non-Confirmations (FNCs) to HR immediately • Maintain organized and compliant I-9 files, supporting periodic HR-led audits • Use the Ops Onboarding Decision Matrix as the primary guide for all onboarding compliance decisions, escalating to HR whenever the situation falls outside routine processing • Stay current on internal systems, process changes, and any updated onboarding procedures communicated by HR or Operations leadership • Use and maintain company’s proprietary software (CRM+HRIS) and internal Operations processes with a high degree of accuracy and attention to data integrity • Perform other duties as assigned by the Operations Manager

• Build, lead, and mentor a team of Launch Specialists, fostering a culture of excellence and continuous improvement. • Provide training, coaching, and performance management to ensure the team delivers high-quality support. • Refine our Onboarding process to support new restaurants and set them up for success. • Identify key metrics and develop strategies to reduce early churn among new restaurant clients. • Collaborate closely with Onboarding, Sales, Product, and Customer Support teams to ensure seamless transition and consistent messaging for new clients.