AmeriGas logo
AmeriGas

AmeriGas was founded in 1959 as a propane supplier. With over 1.3 million customers, AmeriGas has services in nearly 50 states. Headquartered in King of Prussia

Customer Care Representative I

Location

Pennsylvania

Posted

2 hours ago

Salary

0

Seniority

Entry Level

No structured requirement data.

Job Description

Customer Care Representative I

AmeriGas

Open this listing to view full details.

Related Job Pages

More Customer Support Jobs

AmeriGas logo

Customer Care Representative I

AmeriGas

AmeriGas was founded in 1959 as a propane supplier. With over 1.3 million customers, AmeriGas has services in nearly 50 states. Headquartered in King of Prussia

Customer Support2 hours ago

Customer Care Representative I Location: Wilkes-Barre, PA, US Job Description: Workplace Environment: Hybrid Company: UGI Utilities, Inc Requisition Number: 29552 At UGI Utilities, Inc. we believe in providing a superior range of energy products and services to our customers in a safe, affordable manner. As our energy needs evolve, UGI will be there providing safe and reliable service that brings warmth and comfort to our 750,000 customers in 45 counties in Pennsylvania and 1 county in Maryland. We strive to reflect the communities we serve by attracting and retaining top talent, while maintaining a diverse workforce that embraces our culture of safety, service, and integrity. As an employee of UGI Utilities, you can expect a competitive total compensation plan and comprehensive benefits. Employees work in a collaborative environment, have upward mobility opportunities, and the ability to enjoy a true work life balance. Apply to UGI Utilities today to share in our mission and support countless neighbors, friends, and families in providing best-in-class products and services! Job Summary Customer Service Consultants handle a variety of incoming customer phone calls, keeping in mind company policies and procedures while adhering to Pennsylvania Utility Commission (PUC) rules and regulations. Customer Service Consultants handle complex inquiries independently or with very little assistance. This role is the first point of contact for UGI customers and is best suited for those who are proactive and solution oriented. The successful candidate for this position works well independently and can adhere to a strict schedule. Customer Service Consultants will be trained to handle a variety of calls including gas emergencies and electric outages, new service applications, billing requests, and credit and collections inquiries. Candidates should feel comfortable working efficiently in a fast-paced environment. During the training period, the hours for this position will be 8:00 AM – 5:00 PM, Monday through Friday. Training is on-site and virtual, and employees must be able to report to the office as scheduled. After the initial training period has been completed, candidates must have the flexibility to work various shifts (determined by the department’s shift selection policy) as well as overtime on an as-needed basis. Customer Care Representatives who demonstrate the ability to achieve performance metrics and attendance requirements, will be eligible to work remotely and report to the office 1-2 months as needed. It is estimated that a new Customer Care Representative may be eligible for remote work after 6-months based on training schedule and individual performance. Customer Care Representative – Start rate of $19.38 an hour. Customer Care Representatives will be eligible for promotion consideration after 2 years of service and demonstrated successful progression and performance. UGI provides Customer Care Representatives with opportunities for career progression. Come grow with us! Duties and Responsibilities - Handle customer calls in a timely and professional manner, following company-provided procedures. Ensure accurate information is being provided to the customer. - Demonstrate an understanding of policies and procedures to respond to customer calls, while striving for a reduction in the need for supervisor callbacks. - Participate in voluntary and mandatory training opportunities. - Assist with floor training and/or shadowing opportunities when needed. - Complete special assignments as needed in a timely manner. - Responsible time and attendance. - Participate in mandatory and voluntary overtime as needed. Knowledge, Skills and Abilities - Intermediate proficiency in Microsoft Office Suite. - High-level capacity for multitasking independently and on a computer. - Excellent verbal and written communication skills using appropriate grammar, tone, and pronunciation. - Exceptional organizational and time-management skills. - Experience with SAP CRM and ECC systems a plus. - Previous experience working for a utility company is a plus. - Thorough understanding and adherence to PUC rules/regulations including Chapter 56 and Chapter 14, along with UGI policies/procedures a plus. Education and Experience - High School Diploma or equivalent - Minimum of 1 year of experience in a customer service environment preferred. UGI Utilities, Inc is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, color, sex, national origin, disability, age, gender identity, sexual orientation, veteran status, or any other legally protected class in its practices. Successful applicants shall be required to pass a pre-employment drug screen as a condition of employment, and if hired, shall be subject to substance abuse testing in accordance with UGI policies. As a federal contractor that engages in safety-sensitive work, UGI cannot permit employees in certain positions to use medical marijuana, even if prescribed by an authorized physician. Similarly, applicants for such positions who are actively using medical marijuana may be denied hire on that basis. Nearest Major Market: Scranton Nearest Secondary Market: Wilkes Barre

Pennsylvania
$0 / hour

Education Support Officer

Isle of Man Government

The Isle of Man Government is committed to delivering high-quality public services, promoting sustainable economic growth, and enhancing the quality of life for

Customer Support2 hours ago

Title: Education Support Officer - Scoill Vallajeelt Job Reference: DOES-024530 Salary: £28,426 - £34,289 pro rata per annum Department: Department of Education, Sport and Culture Location: Scoill Vallajeelt Employment Type: Limited Term Hours Per Week: 15 (Part Time, Term Time Only) Job Description: Job Advert This role is term time, which means that the gross annual salary advertised will be reduced proportionately based on the number of weeks worked during the academic year. Term time employees are contracted to work 38 weeks per year. Please note that the full time equivalent for this position is 37 hours, so roles advertised with contracted hours less than 37 will be classed as part time. The gross annual salary advertised will be reduced based on the part time hours. About the role Are you passionate about removing barriers to learning and enabling children to reach their potential? Join Scoill Vallajeelt as an Education Support Officer, working directly with teachers to implement tailored learning activities and provide support to individuals and small groups. Join a staff team where collaboration, inclusion and relationships are key to all that we do. You’ll play a key part in creating a safe, nurturing environment where every child feels supported and confident to learn. From supporting pupils with individual needs to working closely with teachers to deliver engaging activities, no two days will be the same, and you’ll see first-hand the positive impact your work has on children’s progress, wellbeing and sense of belonging. If you’re someone who is committed to helping every child succeed, this is a fantastic opportunity to make a real difference within a welcoming and inclusive school community. A workplace that invests in you A competitive salary that increases each 12 months until you reach the salary maximum. Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement. Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development. Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors. Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues. Free car parking. Working for the Isle of Man Public Service We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man. We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees. We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance. We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.

Isle of Man
$28.4K - $34.3K / year

Title: Customer Service Representative - Part-Time Location: Lenexa, KS United States Work Type: Onsite, Part Time Job Description: The Parks & Recreation department is currently accepting applications for a Customer Service Representative to work out of the Rec Center and Old Town Activity Center facilities. This is a part-time position working up to 28 hours per week, and requires open availability Monday-Friday between the hours of 8:00 a.m. to 6:00 p.m. and the ability to work scheduled City events. The ideal candidate will have previous customer service and public relations experience and possess the following qualities: - Shows initiative - Completes tasks quickly and correctly - Enjoys interacting with patrons - Has previous customer service or public relations experience - Wants to join a fun, supportive team The City of Lenexa team offers work/life balance that many people are seeking. We appreciate our employees and value training and education to empower all employees to perform their jobs in the most efficient and effective manner. If you are looking for a position where you will be supported and can grow your career, apply today to join our team! Position Summary Serves as the primary contact for all aspects of registering individuals for programs, memberships, activities, classes and festivals and all aspects of reserving indoor and outdoor facilities. Key Responsibilities - Checks availability and registers individuals over the phone or in person for a program, activity, class, or membership. - Checks availability and assists individuals over the phone or in person with facility reservations. - Explains rules and policies. - Obtains necessary contact information from customer. - Collects and enters payments, balances drawer and submits cash journal reports. - Contact customers when issues arise. - Communicates with Building Services staff regarding rental changes. - Maintains clean and organized workspace. - Answers phone, email and assists walk-in visitors. - Follows up with renters and customers who have balances and paperwork due. - Scans and files documents. - Availability Monday through Friday from 8:00 AM to 6:00 PM, flexibility for scheduled City events. Qualifications Minimum: High school diploma or G.E.D. and two years of customer service experience. Environmental and Physical Factors Work is performed in a busy environment. This position requires the ability to sit for prolonged periods; mobility to move about the parks and recreation facilities as needed; and visual acuity to review information for accuracy and thoroughness of the work assigned. Compensation & Benefits Starting hourly rate of pay is $18.96 $21.33 per hour dependent on qualifications and directly related experience. This is a non-exempt position and is eligible for overtime pay. In addition, the City offers a comprehensive benefits package including: - Free or low cost on-site medical clinic - Six weeks paid parental leave - 4% employer retirement contribution with optional 2% match - Tuition reimbursement up to $4,500 per year - Additional personal leave during first year of employment for new employees - Paid Time Off accruals each year - 10 paid holidays per year - Paid sick leave and personal leave - Free individual membership to the

Kansas
$18 - $21 / hour

Customer Service Representative

Crunch

From its beginnings in 1989 as a basement aerobics studio in New York City’s East Village, Crunch has grown into one of the nation’s best-known chain of gym

Customer Support2 hours ago

Title: Customer Service Representative Location: Fayetteville United States Job Description: Benefits: - Free gym membership - 401(k) - Employee discounts - Free uniforms - Training & development Join one of the fastest-growing fitness brands in the United States—Crunch Fitness! At Crunch, we’re more than a gym—we’re a community built on energy, inclusivity, and results. We offer real opportunities for career growth, hands-on leadership training, and strong earning potential in a fast-paced, rewarding industry. Our culture is rooted in diversity, acceptance, empowerment, and fun. We’re looking for passionate, charismatic individuals who bring positivity, motivation, and a commitment to helping others succeed. If you thrive in a dynamic environment and love connecting with people, we’d love to have you on our team. Job Description: The Customer Service Representative (CSR) role ensures all members, guests, and prospective members receive top-notch customer service. This is a part-time, hourly non-exempt position. Responsibilities: - Greet and check in all members, guests, and prospective members. - Answer phone calls in a polite and professional manner. - Inform prospective members about our membership options and current promotions. - Facilitate necessary updates to members’ accounts. - Ensure all retail items are fully stocked. - Operate the POS system and accept payments. - Assist in maintaining the neatness and cleanliness of the club. - Other duties as assigned. Above description may be subject to change or alteration at any time. Qualifications and Skills - High school diploma or equivalent - Customer service - 1 year (preferred) - CPR/AED certification (required) - Proficient reading and writing skills - Basic computer proficiency - Professional attitude - Upbeat and positive personality - Efficient and effective communication skills - Ability to multi-task and excel in a busy environment Physical Requirements - Must be able to adjust and operate all club equipment. - Ability to lift 50 lbs. and engage in physical activity, including lifting weights, squatting, bending, reaching, spotting, and prolonged standing/walking. Hourly rate is subject to change by state. Compensation: $15.00 per hour Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

North Carolina
$0 / hour