About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member. Job Description This is not a No Phone Role Location: Remote with US only - work MUST be done within the US Shift: will work 8 hour shift between 1-10 PM EST Hourly Pay: $18.25 (firm) Job Description & Responsibility Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy Monitor shared inboxes and internal request dashboards Receive and document incoming emails, calls, tickets, or voicemails Follow up with the client or internal staff via email or phone for additional information as requested Export and upload documents within CorroHealth Health proprietary system Cross-trained on various functions within the department to support other teams as needed Other responsibilities as requested by management Equipment provided to do the job from your home office with a secure internet connection Skills Required Detailed oriented Proactive and self-directed Shows initiative and responsibility in taking the necessary steps towards problem resolution Meets or exceeds both quality expectations Works independently but also a team player Extremely organized and action-oriented Excellent critical thinking skills Demonstrates strict adherence to HIPAA/HITECH compliance Education/Experience High School Diploma or equivalent required Bachelor’s degree preferred Prior knowledge of accessing hospital EMR’s preferred Experience working with Salesforce, a plus Proficient in relevant computer applications such as MS Office, accurate keyboard skills Ability to maneuver between multiple screens What we offer: Medical/Dental/Vision Insurance Equipment provided 401k program PTO: 80 hours accrued, annually 9 annual paid holidays Tuition reimbursement Professional growth and more! PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Location: 127 Public Square, Cleveland Ohio Lead Finance Analyst – Commercial Card & Automation About the Job As a Lead Finance Analyst, you will be responsible for helping to drive the financial performance of the bank’s Enterprise Payments function. This role plays a key part in shaping the financial performance and strategic direction of our Commercial Card & Automation business, providing high‑visibility insights to the Commercial Bank CFO and Head of Commercial Card & Automation. Essential Job Functions Financial Strategy & Forecasting: ownership of the long-term forecasting processes using data to support forward-looking expectations Business Partnership & Leadership Support: works closely with product and finance leadership to deliver transparent financial results and strategic alignment Reporting & Performance Analytics: delivers consistent, accurate and insightful reporting on financial results with an emphasis on business drivers Provide regulatory & compliance support as needed Ad ‑ hoc analysis & special projects as needed Required Qualifications COMPENSATION AND BENEFITS This position is eligible to earn a base salary in the range of $61,000.00 - $94,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Please click here for a list of benefits for which this position is eligible. Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Job Posting Expiration Date: 03/18/2026 KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com. #LI-Remote

About Buffer We create social media and brand-building software for small businesses, creators, and individuals. Our mission is to provide essential tools to help small businesses get off the ground and grow. Through exceptional customer service and uplifting content, we help our customers believe they can succeed and do good along the way. Buffer is a fully distributed team, and we’ve always aimed to do things a little differently at Buffer. Since the early days, we’ve focused on building one of the most unique and fulfilling workplaces by rethinking a lot of traditional practices. We also default to transparency, so you can read all about our metrics, and our successes and failures along the way on our Transparency Dashboard. We're united by Buffer's values, and we hire and work from all over the world. We strive to create a diverse and inclusive work environment, and we are building a culture where underrepresented groups are welcome and can flourish. Please note that we do travel to work together in person once or twice per year, and those events are highly encouraged to build deeper connections among our small team. As you get to know Buffer and consider joining the journey, feel free to read more from Kirsti and Sabreen as they share their first experiences with Buffer, as well as from Hailley, who captured why she still calls Buffer home after 8+ years. About the role Buffer is a fully distributed company, spread out across many continents and timezones. We have big ambitions for Buffer, which are captured in a cascading set of separate but overlapping strategic themes, company initiatives, projects, and tasks. We believe in radical transparency, so we prioritize documentation and context both internally and externally. Like most growing SaaS companies, we operate across a range of tools and systems, with varying levels of access and ownership. As a 15-year-old company that continues to evolve, we’re actively refining how we work. And lately, we have a focus on integrating AI to operate more effectively. So, we are looking for a systems-minded operator and builder to work cross-functionally across Buffer and help improve how communication flows, how decisions are surfaced, owned, and documented, how context is shared, how we approach tooling and IT, and how we adapt as AI transforms how we work. As we grow, and as AI reshapes the nature of work, we see an opportunity to: Remove friction from daily work Use automation and AI thoughtfully Build operating systems that help scale our level of transparency, trust, and care. Reporting into the People team, this role will own and strengthen our company operating system as a remote, global team, and help Buffer shape a calmer, clearer way of working by reducing complexity as we build for and serve our customers. What you'll own Team-wide communication flow and documentation . Improve how our tools and rituals work together, including project management in Linear, internal communication in Slack, and company-wide touchpoints like All Hands and our weekly newsletter, to create clearer alignment and shared context. Information Architecture . Own and improve our Notion space, balancing a combination of swiftly changing internal reference material, historical documentation, and a transparent company handbook. Tooling . Take a bird's eye view of our tools to streamline systems across Finance (renewals and budgeting), and IT and Security (provisioning and deprovisioning, and permissions and access). Manage the gradual but constant evolution of our tools stack by helping us optimize the tools we're using, explore and suggest new solutions, and offboard as needed. People Data. Develop thoughtful tracking and reporting to increase visibility into People topics such as benefits usage, time off, performance and promotions, diversity, and tenure, as well as operational health indicators like strategic alignment, decision velocity, team sustainability, and overall effectiveness. Automation and AI adoptions. Support exploration and adoption of AI tools and automation to improve communication, information access, and pace of decision-making and execution. Helpful skills and experience A love of tinkering. You are an early adopter of AI and automation tools and use them as a core part of how you work. You have hands-on examples of building and shipping practical solutions using platforms such as ChatGPT, Claude, Zapier, Make, n8n, Retool, or similar tools. Whether automating workflows, connecting systems, or prototyping internal tools, you turn ideas into working solutions. You may not come from a traditional technical background, but you are technically confident, highly resourceful, and quick to teach yourself new systems. You’re excited to model and accelerate thoughtful AI adoption across the company. Experience designing and maintaining company-wide systems in a remote, global environment. You have a strong systems thinking mindset and excellent operational judgement. Experience taking a strategic view of a company’s tool stack, including evaluating new solutions, driving adoption, and retiring redundant tools. Strong judgment on when to introduce structure and when to preserve autonomy. You know that more process is not always the answer. Strong data literacy. You are comfortable defining meaningful metrics, building dashboards, and turning data into clear narratives that guide decisions. Exceptional written and verbal communication skills. You thrive in an async environment and can create documentation that is concise, structured, accessible, and easy to navigate. Deep care for people and culture. You are motivated by creating environments where teammates feel clarity, trust, and psychological safety while doing their best work. Interview Process This is our best guess at the interview process for this role, but there's a chance that stages may switch around to accommodate schedules. Application. When submitting your application and resume, tell us why you're a great fit for Buffer and for the role; we'd love to get to know you as a professional and as a human. Please take care with this stage; this is your chance to make a strong first impression. (It usually takes us a few weeks to review all applications, so you'll hear back from us a few weeks after submitting.) Asynchronous exercise . We'll ask for a detailed look into a process, automation, or workflow you've created. This is a written document, and a ~10-minute video telling us all about the project. If you love to nerd out on your systems, you're among friends! Interview with Buffer's People Team . Meet Carolyn Kopprasch, our Chief of Staff, and Jenna Meindertsma, our Senior People Operations Specialist, with whom you'd work closely. This stage is about digging into some of the deeper aspects of the role, the work you'd be doing, and just an opportunity to get to know each other. Meet our VP of Finance & Operations and the CEO. Next, we'd love for you to meet Jenny Terry, our VP of Finance and Ops, and Joel Gascoigne, our CEO. This is a chance for you to gain a deeper understanding of Buffer's strategy, values, and work processes. Collaboration Day . Our final stage of every hiring process is an opportunity to do real (paid) work together. We'll ask you to set aside a full day to meet with more Bufferoos and work on real projects together in Slack and over Zoom. We pull the daily rate from the salary, and pay you directly for your time. Offer ! We'll discuss any remaining details and make an offer to join the team. 🫶 At Buffer, we value diversity of experience, and we understand that comes in many forms. We’re dedicated to adding new perspectives to the team. So, if your experience is close to what we’re looking for, please consider applying. By submitting the application, you consent to Buffer collecting and processing your personal data for recruiting purposes, find more details in our Privacy Policy .

• You will triage incoming cases, calls, and chats related to financial aid software, ensuring timely and accurate responses. • You will assist school administrators with interpreting financial aid policies, regulations, and system functionality to support effective program management. • You will offer real-time support through chat and phone with a professional and friendly approach. • You will provide same-day responses whenever possible and maintain consistent follow-up, handling sensitive client information with confidentiality and integrity. • You will participate in “swarm” problem-solving sessions to resolve complex issues, leveraging team knowledge and expertise. • You will engage in group communication channels to share insights and work toward efficient, client-focused solutions. • You will contribute to the development of knowledge base articles and standard operating procedures to enhance client resources and streamline internal workflows.