Title: Relationship Management Manager - Employer Services (Remote) Location: Remote, United States Job Description: - United States - Employees can work remotely - Full-time - Employee Status: Regular - Pay Range: $90,000 - $150,000 - Role Type: Home - Job Posting - Salary Range: See Pay Range - Department: Sales & Business Development - Flexible Time Off: 20 Days - Schedule: Full Time - Shift: Day Shift - Compensation: USD 90,000 - USD 150,000 - yearly Company Description Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries. Job Description The Relationship Management Manager, Employer Services builds and maintains positive relationships with clients, driving business growth, and leading a team of Relationship Managers. Your role will involve strategic planning, customer service, and sales management to enhance profitability and customer satisfaction. We are looking for a leader committed to achieving meaningful outcomes, with a record of success in relationship management, sales, or account management leadership. You bring effective decision‑making, financial understanding, relationship‑building skills, and the ability to partner with stakeholders internally and externally. - Manage revenue performance across assigned accounts, including forecasting, renewals, retention trends, and growth opportunities, while driving high renewal rates and protecting strategic client revenue. - Leverage VOC, client feedback, and service metrics to improve customer satisfaction, resolve issues, and identify service, product, and innovation opportunities. - Establish and drive accountability for team KPIs, objectives, and performance outcomes. - Lead, coach, and develop Relationship Managers through performance management, mentoring, and capability building. - Use business, operational and analytical skills to assess portfolio health, mitigate risk, connect client needs to solution adoption, and support long-term growth. - Present business reviews, revenue performance, VOC insights, and strategic recommendations to clients and senior leaders. - Maintain awareness of market conditions, trends, and industry developments to guide strategy. - You will report to the Sr. Director Relationship Management Qualifications - Bachelor's degree or equivalent experience. - 3+ years of experience in sales/account management leadership, with experience leading client-facing teams, managing revenue retention and growth, and delivering high renewal rates and customer satisfaction. - Financial knowledge, including experience managing revenue performance, renewal health, and retention outcomes. - Experience using VOC insights to identify innovation opportunities and improve client experience. - Knowledge of Employer Services, including Verifications, Unemployment, Employer Tax Services, WOTC, Onboarding, I9, Paperless Pay, W2, and ACA. - Proficiency with CRM platforms, reporting tools, and sales/account management systems. - Customer-focused with experience building trusted relationships with clients and internal partners. Additional Information Benefits/Perks: - Great compensation package and bonus plan - Core benefits including full medical, dental, vision, and matching 401K - Fully remote environment - Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why. Experian is also proud to be an Equal Opportunity and Affirmative Action employer. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. You will be also eligible for a variable pay opportunity. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-remote

Title: RN Care Manager Location: Remote United States Full-time Department: Clinical Operations - Market Job Description: Company Description Privia Health™ is a technology-driven, national physician enablement company that collaborates with medical groups, health plans, and health systems to optimize physician practices, improve patient experiences, and reward doctors for delivering high-value care in both in-person and virtual settings. The Privia Platform is led by top industry talent and exceptional physician leadership, and consists of scalable operations and end-to-end, cloud-based technology that reduces unnecessary healthcare costs, achieves better outcomes, and improves the health of patients and the well-being of providers. Job Description Travel: 25% Travel throughout our MD Market, Must be located in the DMV, MD Highly Preferred The Maryland Primary Care Program (MDPCP AHEAD) RN Care Coordinator will work closely with Primary Care providers in the state of Maryland to identify, screen, track, monitor, and coordinate the care of patients with multiple chronic conditions to develop and deliver Comprehensive Primary Care to patients. Our Care Coordinators seek to develop, implement, and deliver extensive care coordination within our medical group and affiliated partners in a patient centered manner. They interact and collaborate with interdisciplinary care teams, population health teams, networked facility partners, physicians, and others involved in meeting the patient’s needs. - Ensure high quality care for patients by reviewing and researching concerns or complaints and recommending corrective action as appropriate. - Identify and recommend solutions to issues and problems. - Maintain excellent communication and effective working relationships with patients, office managers, providers and clinical team members - Collaborate with assigned local teams to meet Maryland Primary Care Program (MDPCP AHEAD) performance metrics - Collaborate effectively with integrated care team to support care coordination for patients - Review patient non-compliance reports and conduct telephonic and/or in person outreach to ensure timely disease specific and wellness visits - Provide Transitional Care Management including, but not limited to, post in-patient and/or emergency department discharge follow up - Provide education and assistance as it relates to lifestyle coaching, dietary improvements and plans - Provide education and assistance in accessing the necessary care outside of the Primary Care Office - Collaborate with providers to review high-risk patients, develop a plan of care, and administer Care Plan to patients - As needed, meet patients in the office or community for face-to-face visits - Provide education and assistance with patient self-management goals - Identify and coordinate referrals to community resources, home care, and disease management programs within Privia Preferred Network - Operate independently within defined practice(s) and patient population to achieve agreed upon goals - Attendance and participation in regular care team meetings to discuss patient care - Perform other duties as assigned Qualifications - Must have Active RN License - 2+ years of population health or care coordination experience - Pediatric experience preferred. - Strong computer and EHR skills and expertise - Preferred experience with Medicaid patients in a value-based program - Preferred experience educating and engaging patients - Experience working in an outpatient medical office - Ability to travel to and from care centers to meet with patients and providers - Must comply with all HIPAA rules and regulations - Bilingual candidates are encouraged to apply (especially those who speak Spanish) Additional Information All your information will be kept confidential according to EEO guidelines. The salary range for this role is $75,000.00 to $85,000.00 in base pay and exclusive of any bonuses or benefits (medical, dental, vision, life, and pet insurance, 401K, paid time off, and other wellness programs). This role is also eligible for an annual bonus targeted at 10%. The base pay offered will be determined based on relevant factors such as experience, education, and geographic location

Title: Sr. Case Manager, Reimbursement Location: United States Regular Client Services Requisition ID: 7338 Job Description: As a pharmaceutical support industry leader, UBC is devoted to empowering health solutions for a better tomorrow. We take pride in improving patient outcomes and advancing healthcare. At UBC we provide services to enhance the entire drug development process and commercialization lifecycle - From clinical trial support to real-world evidence generation. Embark on a rewarding career journey with UBC! Grow your career while making a meaningful impact on the world around you. UBC fosters a culture built on our Core Values being: Collaborative, Conscientious, Curious, Consultative, and Compassionate. We believe in an inclusive workplace that fosters creativity. If you are seeking a career that will challenge, inspire, and reward you, join us at UBC! We are currently seeking Sr. Case Manager candidates with a strong background in pharmacy reimbursement hubs - working with Pharmacy Benefit Management, complex reimbursement case management, and the ability to provide top notch customer service to our patients. Brief Description: The primary purpose of this position is to provide day-to-day case management oversight and coordination of assigned caseload to ensure parties responsible for tasks are completing them timely, as well as, act as a primary resource for patients, healthcare providers and field reimbursement. The Sr Case Manager is responsible for ensuring the ultimate successful and timely completion of cases to include, but not limited to: prior authorizations, reauthorizations and appeals have accurate documentation of payer information and patient status. The Sr. Case Manager may also serve as the account manager for prescribers providing them updates on patient cases, providing resourceful information as needed and within program guidelines, and serving as an advocate for patients. Additionally, the Sr. Case Manager may interact with a client's field team to partner on sharing best practices, territory trends, resolve escalations or prescriber related issues. Sr. Case Managers are also integral in the data analysis of process evaluation to include quality and efficiency, and can serve as a mentor and/or lead for other case managers. This role can be client facing and may require presentations on various topics that are related to program education, program improvements or other topics as assigned. Lastly, Sr. Case Managers can serve in a lead capacity to ensure that operations are running smoothly which includes managing work in progress to acceptable standards, and provides mentorship to those case managers who may have opportunities from a productivity or quality perspective. Specific job duties: - Provide day-to-day oversight and coordination of caseload to ensure all case elements and tasks are completed timely and ensure cases move through the process as required. - Act as single point of contact responsible for prior authorization and appeal processing communications to patients, healthcare providers, field reimbursement representatives and other external stakeholders. - Serve as a patient advocate and resource for patients as they navigate through the reimbursement process while coordinating any additional patient access services within program guidelines. - Performs quality checks on cases and report trends to leadership. - Responsible for good housekeeping techniques, adhering to quality and production standards while complying with all applicable company, state and federal safety and environmental programs and procedures. - Troubleshoot complex cases, spanning multiple disease-states, while interfacing with key stakeholders (internal/external) to ensure optimal start to therapy - Report Adverse Drug Events that have been experienced by the patient in accordance pharmaceutical requirements. - Recognize a product quality complaint and forward caller/written information to a manufacturer. - Act as point of contact for case managers to assist with prior authorization and appeal requirements, provide guidance, answer process questions and address escalated issued when appropriate. Provides support for at-risk patients and prescribers to help mitigate any lapse in the start or continuation of therapy. - Collaborates with other senior case managers, managers and quality team on a monthly basis to review quality trends, creating process improvement initiatives for the next month. - Prepares and presents team huddles, and client presentations as deemed appropriate (minimum one presentation per month) - Other duties, as assigned. Desired Skills and Qualifications: - Bachelor's degree or six years of relevant working experience - Five (5) or more years of relevant experience in pharmacy benefit management, specialty pharmacy or patient support/access (HUB) services preferred - Three (3) or more years of relevant experience in pharmacy and/or medical benefit verifications, prior authorization and/or appeals required. - Medical Assistant, Social Worker or Senior Reimbursement Specialist experience preferred - Proficient in Microsoft Office applications - Knowledge of medical and claims processing terminology - Excellent written/verbal communication to include providing clear instructions - Must possess a strong critical thinking skillset along with the ability to multi-task Benefits: At UBC, employee growth and well-being are always at the forefront. We offer an extensive range of benefits to ensure that you have everything you need to thrive personally and professionally. Here are some of the exciting perks UBC offers: - Remote opportunities - Competitive salaries - Growth opportunities for promotion - 401K with company match - Tuition reimbursement Flexible work environment - 20 Days PTO (Paid Time Off) - Paid Holidays - Employee assistance programs - Medical, Dental, and vision coverage - HSA/FSA - Telemedicine (Virtual doctor appointments) - Wellness program - Adoption assistance - Short term disability - Long term disability - Life insurance - Discount programs UBC is proud to be an equal opportunity employer and does not discriminate because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state, or local protected class. We are committed to a diverse, equitable and inclusive culture that fosters respect for each other, our clients, and our patients. #LI-MR1 #LI-remote

Title: Senior Manager - Mine Closure & Reclamation Location: Vancouver, Edmonton, Toronto, 100% Remote, AB Job Description: My client, a 100% Canadian-owned environmental and regulatory advisory firm supporting major resource development projects across Canada, is seeking a Senior Manager, Mine Closure & Reclamation to lead and expand a specialized closure and reclamation practice focused primarily on mining and large-scale industrial projects. This is a strategic leadership role suited for a technically strong and commercially minded professional who can lead teams, grow client relationships, guide closure strategy, and help build a nationally recognized reclamation and closure advisory practice. You will play a critical role in helping resource sector clients manage complex closure obligations, reclamation liabilities, regulatory requirements, and long-term land stewardship strategies across Canada. You will help lead and grow an evolving closure and reclamation practice by building client relationships, mentoring multidisciplinary teams, expanding technical service offerings, and strengthening the firm&rsquo;s market presence within the mining and industrial sectors. The ideal candidate understands that mine closure is now a critical component of mine planning, ESG performance, regulatory strategy, Indigenous engagement, liability management, and long-term operational risk reduction. Remote / WFH / Hybrid: 100% Remote (anywhere in Canada) Travel: <5% Salary: $140k - $180k DOE, plus health benefits, RRSP matching, annual performance bonuses (The final salary will reflect the qualifications, relevant experience, expertise, and professional designations that each candidate brings to the role. Individuals who offer additional strengths or bring exceptional value to the team will be considered for compensation beyond the stated range, as our client recognizes and rewards unique contributions.) Responsibilities: Practice Leadership & Growth: - Lead and grow the Mine Closure & Reclamation practice across Canada - Develop strategic growth plans and service expansion initiatives - Help shape the long-term technical and commercial direction of the practice - Assess existing closure and reclamation service capabilities and identify opportunities for growth and diversification - Build a scalable and profitable closure and reclamation practice within the mining and industrial sectors - Contribute strategically to company growth and future leadership planning - Collaborate closely with senior leadership and multidisciplinary technical teams across the organization Team Leadership & Mentorship: - Provide leadership, mentorship, and oversight to an existing multidisciplinary closure and reclamation team - Mentor and strengthen a growing team of reclamation specialists, terrestrial scientists, GIS professionals, and technical consultants - Support recruitment, team development, and practice expansion initiatives - Establish credibility internally with technical teams and company leadership - Promote strong technical standards, quality assurance processes, and collaborative project delivery approaches Client Advisory & Technical Leadership: Provide senior-level advisory services related to: - Mine closure strategy - Progressive reclamation planning - Reclamation liability estimation - Financial assurance and bonding - Closure risk management - Closure optimization and liability reduction - Closure implementation oversight - Land stewardship and long-term reclamation planning Project Delivery: Lead and support: - Mine closure plans - Reclamation plans - Closure cost estimates - Five-year reclamation plans - Closure-related permitting and regulatory submissions - Closure components of environmental assessments - Closure implementation programs - Contractor and engineering coordination - Regulatory liaison and compliance support - Reclamation research initiatives - Improvement of technical workflows, quality assurance systems, and closure planning methodologies Business Development & Market Growth: - Build and strengthen relationships with mining and industrial sector clients across Canada - Develop new client relationships and identify emerging market opportunities - Support proposals, strategic pursuits, and client engagement initiatives - Contribute to expanding the company&rsquo;s visibility and credibility within the closure and reclamation market - Help position the company as a recognized leader in closure strategy and implementation - Leverage existing industry relationships and networks where applicable - Become a trusted advisor and recognized industry leader within the mine closure and reclamation sector Requirements: Technical & Industry Experience: - 15+ years of experience within mine closure, reclamation, environmental consulting, mine operations, or related industrial sectors - Strong understanding of large-scale reclamation and closure planning - Experience supporting major mining, oil sands, or industrial closure programs - Experience with closure liability estimation and reclamation costing - Familiarity with closure-related regulatory frameworks across Canada - Understanding of closure integration within mine planning and lifecycle management Leadership & Commercial Capability: - Proven ability to lead multidisciplinary technical teams - Strong client management and advisory skills - Demonstrated business development success - Ability to build trust internally and externally - Strong strategic thinking and organizational leadership skills - Comfortable operating within a growing and evolving business environment Professional Qualifications: - Degree in engineering, environmental science, geoscience, reclamation, or related discipline - Professional designation preferred (P.Eng., P.Geo., P.Ag., RPBio., or equivalent) - Qualified Professional (QP) sign-off capability Additional Assets: - Experience with northern or remote mine closure programs - Oil sands or large industrial reclamation experience - Experience supporting NI 43-101 studies or technical reports - Indigenous engagement experience related to closure or land stewardship - Familiarity with ESG-aligned remediation and closure initiatives - Experience acting as an owner&rsquo;s representative during closure implementation programs