Role Description We are currently seeking organized and detail-oriented individuals to join our team as Work From Home Booking Administrators. In this role, you will support clients by managing bookings, coordinating travel arrangements, and ensuring all reservation details are handled accurately and efficiently. This is a fully remote opportunity with flexible hours, making it ideal for individuals looking for a work-from-home role with growth potential. No prior experience is required—training and ongoing support are provided. - Manage and process bookings for flights, hotels, cruises, and vacation packages - Review and confirm reservation details to ensure accuracy - Coordinate scheduling and travel arrangements based on client preferences - Communicate with clients via email and online platforms - Assist with updates, changes, and general booking support - Maintain organized records of bookings and client information - Stay up to date on current promotions, availability, and travel options Qualifications - Strong attention to detail and organizational skills - Ability to manage multiple tasks and deadlines - Clear and professional communication skills - Self-motivated with the ability to work independently - Basic computer skills and comfort using online systems - Willingness to learn and follow training provided Requirements - Must have access to a computer and reliable internet - Must be authorized to work in the US, UK, Australia, LATAM, or Spain Benefits - 100% remote, work-from-home flexibility - Flexible schedule (part-time or full-time options) - Step-by-step training and onboarding - Ongoing mentorship and team support - Access to travel-related perks and discounts - Opportunity for growth

• Serve as the relationship lead for a portfolio ensuring high-quality stewardship and partner satisfaction • Manage portfolio "health" through engagement monitoring, service metrics, and proactive issue resolution • Lead and develop a team of Fund Administrators delivering support with grants processing and fund maintenance • Work collaboratively to improve fund administration workflows • Provide escalation support for complex partner needs with sound judgment and discretion

• This position will provide day to day administration of the Coupa Procure to Pay platform in the areas of implementation, application support, process governance and improvement, data analysis and retrieval, report generation and general application activities. • Work with the Coupa Implementation / Integration Team to complete Coupa rollout of the established P2P Process in new sites. • Provide technical support to application users and assist in error management through administration of Jabil’s support ticketing system. • Assist in the design, development, testing, training and roll-out of additional Coupa modules as required. • Identify opportunities to utilize additional Coupa features or modules. • Provide Coupa application support, identify training needs, and make recommendations for functionality and business process improvements. • Partner with Global Shared Services: Communicate with the regional catalog and supplier enablement teams to ensure consistent approach across the world. Assist in developing in-take forms to allow end users to request support to load catalogs, enable punch out or enable cxml invoicing. • Coordinate with the purchasing community to ensure buying channel implementation to allow Jabil to stay in front of our competition from a supply chain management standpoint. • Forge successful relationships with the purchasing community and Coupa users to work and apply purchasing strategy. • Assist Business Units in identifying cost reduction opportunities for sourced components. • Demonstrate a return on investment for all enhancements made to Jabil’s supply chain tools or processes. • Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor. • Comply, follow, and enforce all procedures within the company security policy.

Role Description The Application Administrator is responsible for the administration, maintenance, and operational support of enterprise applications in a secure government environment. This role ensures system availability, performance, security, and compliance while providing Tier 3 support for mission‑critical systems. - Own and lead the full solution architecture for a new system build across design, development, integration, and deployment. - Define technical architecture, frameworks, and standards aligned with DCSA, DoD, and federal security requirements. - Translate mission and business requirements into scalable, secure technical solutions. - Serve as the technical authority across the program, guiding engineering teams and system integrators. - Design and implement cloud-native architectures using AWS services. - Oversee Java-based application architecture and development patterns. - Ensure system compliance with NIST, RMF, and DoD cybersecurity standards. - Collaborate closely with program managers, cybersecurity, DevOps, and stakeholders across government and contractor teams. - Support system modernization, performance optimization, and long-term sustainment strategies. - Contribute to technical documentation, solution roadmaps, and architecture reviews. Qualifications - 10 or more years of experience in application or system administration. - Active Top Secret / SCI clearance. Requirements - Bachelor's Degree in related field. - Prior experience supporting DCSA or similar national security programs. - Strong hands-on experience with AWS cloud architecture and services. - AWS certifications or equivalent cloud credentials. - Experience supporting applications in classified or SCI environments. - Familiarity with ITIL-based service management and operational best practices. - Hands-on experience with Linux and Windows operating systems. - Experience using application and system monitoring tools. - Experience supporting secure, highly available environments. Benefits - ICF is a global advisory and technology services provider, combining unmatched expertise with cutting-edge technology. - Equal opportunity employer committed to building a workplace that allows everyone to thrive. - Reasonable accommodations available for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs. - Confidentiality assured for all information provided for accommodations. Pay Range The pay range for this position based on full-time employment is: $130,687.00 - $222,169.00.