Role Description Buscamos um(a) Consultor(a) ServiceNow Sênior com experiência em OTSM (Operational Technology Service Management) para atuar em projetos estratégicos de implantação, evolução e sustentação da plataforma ServiceNow em ambientes corporativos complexos. Este profissional terá papel fundamental na definição e evolução de processos operacionais, garantindo estabilidade, automação, governança e melhoria contínua dos serviços suportados pela plataforma. A posição exige visão consultiva, capacidade analítica e experiência em ambientes enterprise, contribuindo para a transformação digital e maturidade operacional dos clientes. - Atuar em projetos estratégicos relacionados ao módulo OTSM, contemplando implantação, evolução e sustentação; - Definir e otimizar fluxos operacionais visando eficiência, rastreabilidade e governança; - Desenvolver e implementar automações para redução de esforço operacional; - Liderar análises técnicas para resolução de incidentes complexos e troubleshooting; - Apoiar definição de arquitetura funcional e melhores práticas da plataforma; - Implementar melhorias contínuas em processos operacionais; - Atuar na integração entre módulos ServiceNow e sistemas corporativos; - Garantir estabilidade, escalabilidade e performance da solução; - Apoiar times técnicos e áreas de negócio na tomada de decisão; - Contribuir com documentação técnica, governança e evolução da plataforma. Qualifications - Experiência comprovada com: - Plataforma ServiceNow - Gestão operacional de serviços (OTSM) - Desenvolvimento e otimização de workflows - Troubleshooting avançado - Gestão de incidentes e problemas - Flow Designer - Integrações REST/SOAP - Processos ITSM - Ambientes corporativos complexos ou críticos Requirements - Certificações ServiceNow (CSA, CIS ou correlatas); - Experiência em utilities, energia, indústria ou operações críticas; - Conhecimento em ITOM, CMDB e monitoramento; - Experiência em transformação digital e automação operacional; - Experiência em projetos enterprise de grande porte. Profile Expected - Perfil consultivo; - Forte capacidade analítica; - Facilidade para resolução de problemas complexos; - Boa comunicação com áreas técnicas e negócio; - Visão sistêmica e orientação para melhoria contínua; - Capacidade de atuar com autonomia em ambientes dinâmicos. Benefits - Oportunidades 100% remotas 👨🏻‍💻 - Plano de saúde 👨‍⚕️ - Plano odontológico 🦷 - Vale-alimentação 🍽️ - Vale home office 💻 - Feedbacks periódicos 💬 - Programa de indicações 🏅 - Acolhimento psicológico 🙋🏻‍♂️ - Ginástica laboral 🏋️ - Academia de conhecimento 🧠 - Convênio com escola de inglês 🔤 - Reuniões mensais de transparência 🔃 - Happy hour online 🍻 - Kit de boas-vindas 🎁

Role Description Buscamos um(a) Consultor(a) ServiceNow Pleno – App Engine para atuar no desenvolvimento, evolução e sustentação de aplicações utilizando a plataforma ServiceNow. O profissional será responsável pela construção de workflows, automações, integrações e desenvolvimento de componentes da plataforma, contribuindo para transformação digital e otimização de processos corporativos. - Desenvolver aplicações utilizando o módulo ServiceNow App Engine; - Criar workflows e automações; - Desenvolver formulários, tabelas e catálogos; - Implementar integrações entre ServiceNow e sistemas corporativos; - Apoiar evolução técnica da plataforma; - Realizar parametrizações e customizações; - Apoiar testes e validações técnicas; - Participar da melhoria contínua dos processos. Qualifications - Experiência com ServiceNow App Engine no desenvolvimento de aplicações e automações. - Vivência com Flow Designer para criação de fluxos automatizados. - Experiência com IntegrationHub para integrações entre sistemas. - Experiência em integrações via REST/SOAP e consumo de APIs. - Experiência com Script Include para desenvolvimento de lógicas reutilizáveis. - Vivência com UI Builder para criação e customização de interfaces. - Conhecimento em Transform Maps para tratamento e mapeamento de dados. - Experiência com Import Set para importação e organização de dados. - Desenvolvimento de workflows e automações. Requirements - Certificação ServiceNow CSA; - Experiência em projetos enterprise; - Experiência com integrações complexas; - Conhecimento em ITSM ou ITOM. Profile Expected - Perfil analítico; - Organização; - Boa comunicação; - Capacidade de resolução de problemas; - Interesse em automação e desenvolvimento. Benefits - Modelo remoto; - Projetos estratégicos; - Atuação em ambiente enterprise; - Possibilidade de renovação contratual. - Oportunidades 100% remotas 👨🏻‍💻; - Plano de saúde 👨‍⚕️; - Plano odontológico 🦷; - Vale-alimentação 🍽️; - Vale home office 💻; - Feedbacks periódicos 💬; - Programa de indicações 🏅; - Acolhimento psicológico 🙋🏻‍♂️; - Ginástica laboral 🏋️; - Academia de conhecimento 🧠; - Convênio com escola de inglês 🔤; - Reuniões mensais de transparência 🔃; - Happy hour online 🍻; - Kit de boas-vindas 🎁.

Role Description We are expanding our remote client experience division and are looking for motivated, service-oriented individuals to join our team as Lifestyle Experience Advisors. In this role, you'll support clients with coordinating personalized travel experiences, organizing trip logistics, and assisting with reservation management to help create smooth and enjoyable journeys from beginning to end. This flexible remote opportunity is well suited for individuals who enjoy working with people, handling details, and balancing multiple responsibilities in a fast-paced environment. Experience in customer support, hospitality, scheduling, administrative services, or event coordination is beneficial but not required. Full training and continued support are included. Key Responsibilities - Guide clients through travel planning requests, schedules, and destination preferences - Arrange travel components such as resorts, cruises, flights, transportation, tours, and activities - Explore pricing, availability, and package options using approved booking and supplier tools - Prepare and review travel confirmations, itinerary details, and reservation updates - Communicate professionally with clients through phone, email, and online messaging platforms - Assist with travel changes, booking modifications, and follow-up service requests - Maintain organized client files and accurate planning documentation within company systems - Stay informed on destination highlights, supplier offers, and travel industry updates - Attend remote onboarding sessions, virtual meetings, and ongoing training opportunities Qualifications - Strong interpersonal and communication abilities - Detail-oriented with solid organizational and time-management skills - Comfortable working independently while managing multiple tasks remotely - Familiarity with email, online platforms, and basic computer programs - Reliable internet connection and professional communication habits - Positive attitude with willingness to learn and adapt to new systems - Interest in client services, hospitality, lifestyle coordination, or travel support - Must be at least 18 years of age - Applicants must be authorized to work in the United States, United Kingdom, Mexico, Australia, Spain, or approved regions Benefits - Fully remote work structure - Flexible scheduling availability - Guided onboarding and training resources - Ongoing mentorship and professional development support - Access to travel supplier networks, booking systems, and planning tools - Eligibility for travel-related perks, discounts, and incentive opportunities - Career advancement potential within a growing remote team

Requisition Number: 2355538 At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable, and equitable. Ready to make a difference? Join us to start Caring. Connecting. Growing together. In this autonomous Health and Social Services Coordinator role, you will be an essential element of an Integrated Care Model by relaying pertinent information about member needs and advocating for the best possible care available, and ensuring the members have the right services to meet their individualized needs. If you are located in the state of Michigan, you will have the flexibility to telecommute* as you take on some tough challenges. Primary Responsibilities: - Analyze, assess, plan and implement care strategies that are adapted to the patient and directed toward the most appropriate, least restrictive level of care - Actively identify and initiate referrals for social service programs, including financial, psychosocial, community and state supportive services - Act as a champion of member care plans throughout the continuum of care and act as a single point of contact - Confidently communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members - Courageously advocate for patients and families to ensure the patient's needs and choices are fully represented and supported by the health care team - Assess members' current health status by making outbound calls and receiving inbound calls - Recognize gaps or barriers in treatment plans - Assess, plan and implement care strategies that are individualized by patient and directed toward the most appropriate, lease restrictive level of care - Manage the care plan throughout the continuum of care as a single point of contact - Communicate with all stakeholders the required health-related information to ensure quality coordinated care and services are provided expeditiously to all members - Advocate for patients and families as needed to ensure the patient's needs and choices are fully represented and supported by the health care team You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in. Required Qualifications: - Registered Nurse license in the state of MI - 4+ years of clinical experience/community health in a healthcare setting - 2+ years of Case Management experience - 2+ years of Medicaid experience - 1+ years of experience working with MS Word, Excel and Outlook - Must reside in the state of Michigan Preferred Qualifications: - Certified Case Manager (CCM) - Experience working with the needs of vulnerable populations who have chronic or complex conditions - Experience with electronic charting - Experience with arranging community resources - Medicare experience - Experience or exposure to discharge planning - Experience in utilization review, concurrent review or risk management - Background in managing populations with complex medical or behavioral needs - Acute care experience *All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.83 per hour based on full-time employment. We comply with all minimum wage laws as applicable. At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission. UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. #RPO #GREEN