Role Description We are expanding our remote operations team and seeking a highly organized Travel Logistics Specialist to oversee booking coordination, scheduling management, and reservation accuracy for our clients. This role plays a key part in ensuring every detail is confirmed, documented, and executed smoothly from inquiry to final confirmation. The ideal candidate is proactive, detail-driven, and confident managing multiple timelines while maintaining clear and professional communication. This is a fully remote opportunity designed for someone who thrives in structured systems and values precision. What Youll Do: - Coordinate reservations, booking timelines, and scheduling logistics - Review confirmations to ensure accuracy and completeness - Communicate with clients to gather required information and provide updates - Track pending items and proactively follow up on outstanding details - Maintain organized digital records within established systems - Ensure a seamless handoff between inquiry, booking, and confirmation stages Qualifications - Strong organizational and time-management skills - Clear, professional written and verbal communication - Ability to manage multiple client timelines simultaneously - Comfortable working independently in a remote environment - Tech-comfortable and confident navigating online booking platforms - Customer service, scheduling, or administrative experience (preferred, not required) Requirements - Must be a citizen of the United States, United Kingdom, Mexico, Spain, Australia, or LATAM. Benefits - Fully remote flexibility - Structured training and ongoing mentorship - Access to established systems and operational support - Clear pathway for growth within a supportive team environment

Role Description Responsible for day-to-day administrative billing needs. Support AR function and customer billing needs by providing timely and accurate invoicing requests including credit rebills, adjustments, ongoing account reconciliation, and sales support. - Ensure reliability and consistency in custom invoice creation relative to business practices. - Ensure order entry processes have enough controls and flexibility to produce accurate and timely invoices to customers. - Responsible for adhoc and system billing. - Ensure smooth end-to-end billing processes—from system-generated credit/rebills and adjustments to internal manual billing requirements. - Work with the Manager, Billing Operations, and team to accurately track and flag issues around order entry processes. - Daily interactions with internal customers through telephone, email, office communicator messenger, and on-site communication. - Occasional interaction with external customers primarily via email. What You’ll Do - Analyze billing requests to ensure fit with company policies and procedures. - Complete billing requests for internal customer requests including Sales, AR, and Credit. - Pull and suppress invoices and process manual invoices. - Consolidate invoices, change bill-to account addresses, add pertinent information, match billing to customer POs, pre-invoice requests, indicate extended terms provided by the Credit Team, perform currency exchange, split invoicing, and correct taxes based on credit or debit tax adjustments processed by the tax team. - Conduct credit rebill analysis and determine possible adjustments. - Review and obtain approval for delivery adjustments. - Review, obtain approval, and request creation of price adjustment SKUs if needed to facilitate required product analysis for stakeholders. - Review, define, and resolve billing-related issues for internal clients. - Collaborate with Supervisors, Managers, Branch Managers, Outbound Sales, District Managers, Sales, Operations, Services, and Billing teams to resolve issues. - Educate internal customers on policies and procedures to ensure accurate information is communicated. - Participate in conference calls with sales teams for customer inquiries and to ensure customer satisfaction with billing systems. - Identify and address areas for process and procedure improvement. - Participate in departmental adhoc projects where customer service or process issues arise. - Provide support and backup for tracking partner invoices for teaming. - Maintain all other adhoc billing requests. - Assist team members in billing operation functions. - Provide coverage when short-staffed. - Provide coverage during month-end, quarter-end, year-end, and holidays. Qualifications - Post-secondary education in Accounting or a related business curriculum obtained at a community college, or one or more professional designations. - Up to 3 years of working experience in billing. - Basic understanding of accounting principles. - Demonstrated problem-solving ability. - Strong organizational skills. - Ability to work independently with minimal managerial input. - Receptive, detail-oriented, and sensitive when handling potential issues, data input, and data recording. - Consistent demonstration of initiative, positive attitude, professional mannerisms, and commitment to personal, team, and company goals. - Strong knowledge of Microsoft Excel. Benefits - Comprehensive benefits from Day 1 of employment. - Meaningful work and opportunities for career growth. - Two paid volunteer days per year to support a cause of your choice. - Opportunity to build and grow a career in the technology industry. - Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 16 consecutive years. - Certified as a Great Place to Work in the United States for several years. - Recognized as a Best Workplace for Women, Inclusion, Giving Back, and LGBTQ+ Equality. - Over $3 million raised through Softchoice Cares, our grassroots fundraising organization.

Role Description We are seeking a detail-oriented Payment Posting / Balancing Specialist with strong experience in healthcare revenue cycle operations. The ideal candidate must be well versed in Explanation of Benefits (EOBs), healthcare provider and insurance payer behaviors, payment balancing, and reconciliation processes. This role is responsible for accurately posting insurance and patient payments, balancing daily deposits, and ensuring accurate accounts receivable records. - Interpret and accurately post data from paper and electronic EOBs into the Revenue Management System (RMS) - Post insurance carrier payments, denials, adjustments, and patient payments with high accuracy - Identify, calculate, and apply contractual adjustments, deductibles, copays, and coinsurance based on payer contracts - Balance daily deposits and cash logs against posting reports and remittance data - Research and resolve discrepancies between billed amounts and payment amounts - Review payer denials and underpayments for accuracy and escalation - Maintain productivity and quality standards in a fast-paced environment - Ensure compliance with HIPAA regulations and confidentiality guidelines while handling PHI - Collaborate with internal billing, collections, and AR teams to resolve payment-related issues Qualifications - Strong experience with Explanation of Benefits (EOBs) - Good understanding of healthcare providers, insurance payer behaviors, and reimbursement methodologies - Hands-on experience in payment posting, balancing, and reconciliation - Knowledge of deductibles, copays, coinsurance, contractual adjustments, and remittance processing - Experience working with paper and electronic remittances (ERA/EFT) - Familiarity with healthcare billing systems/RMS platforms - Strong analytical and problem-solving skills - Excellent attention to detail and accuracy - Understanding of HIPAA compliance and PHI handling Preferred Qualifications - Experience in healthcare revenue cycle management (RCM) - Prior experience in physician billing, hospital billing, or medical claims processing - Knowledge of commercial insurance, Medicare, and Medicaid payment processing Company Description Join our team at MetaRPO and embark on a journey of growth and innovation.

Role Description Asegurar la ejecución exitosa de los proyectos asignados mediante una planificación sólida, coordinación efectiva de los involucrados y un seguimiento constante, manteniendo informados a todos los grupos de interés sobre el avance, riesgos y resultados de cada proyecto. What you will do in this role - Planificar, ejecutar, dar seguimiento y controlar proyectos bajo metodologías estándar, asegurando el cumplimiento de tiempo, presupuesto y alcance. - Gestionar y dar seguimiento a la aprobación de presupuestos con sponsors y aprobadores locales y regionales. - Coordinar sesiones de planeación y crear el Project Charter. - Elaborar y dar seguimiento al cronograma del proyecto. - Facilitar reuniones periódicas con stakeholders para comunicar avances, riesgos e inconvenientes. - Identificar riesgos, proponer acciones de mitigación y monitorear indicadores (KPI). - Monitorear el presupuesto del proyecto, órdenes de compra y certificaciones de gasto. - Gestionar documentación y firmas de cierre de proyectos, incluyendo lecciones aprendidas. - Acompañar y asesorar a líderes y equipos durante todo el ciclo del proyecto. - Elaborar informes para capitalización de activos y coordinar con el área contable. Qualifications - Licenciatura en Administración de Empresas, Ingeniería Industrial o carreras afines (enfoque en gestión de proyectos). - Posgrado o Diplomado en Gestión de Proyectos (deseable). - Mínimo 1 año de experiencia en gestión, formulación o evaluación de proyectos. - Experiencia en gestión de presupuesto o planificación financiera. - Manejo de Microsoft Office (idealmente Microsoft Project y Excel). - Conocimiento en KPI, análisis de riesgos y control de proyectos. Key Skills - Trabajo en equipo y excelentes relaciones interpersonales. - Enfoque a resultados e innovación. - Alta capacidad de análisis y organización. - Proactividad y orientación a la solución de problemas. Company Description In Nicaragua we are one of the leading fixed-mobile convergent operators in the country with more than 4 million customers with a 4G LTE network in the process of modernization and growth, in addition to offering fixed internet and television solutions for homes and businesses. We live under the purpose of "Building digital networks that connect, improve lives and develop our communications." The commitment and values shared by the people who work for Tigo Nicaragua are defined by what we proudly call Sangre Tigo. Sangre Tigo, which is the culture that unites more than 1,000 men and women in our country, behind our purpose and makes it come alive. Being on the list of Great Place to Work® Institute Central America & Caribbean, Tigo Nicaragua contributes not only by providing a comprehensive and quality service, but also to the development of the country. We invite you to be part of the change, to generate a positive impact and to develop yourself as a professional. Come join Tigo Nicaragua!