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Hopesglobalgetaways

Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide. Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.

Travel Care Experience Specialist

Location

Northern America + 3 moreAll locations: Northern America | Europe | Australia and New Zealand | Latin America and the Caribbean

Posted

1 day ago

Salary

0

Seniority

Mid Level

No structured requirement data.

Job Description

Travel Care Experience Specialist

Hopesglobalgetaways

Role Description We are growing our remote travel support division and are looking for motivated individuals who enjoy assisting clients and creating positive service experiences. As a Travel Care Experience Specialist, you will help clients with trip coordination, reservation support, and travel-related assistance while ensuring details are handled accurately and professionally. This position is ideal for individuals who are organized, dependable, and comfortable working in a flexible remote environment. No prior travel industry experience is required, as comprehensive training and ongoing support are provided. - Assist clients with coordinating vacations, cruises, hotels, and other travel arrangements - Research destinations, travel packages, accommodations, and transportation options through approved systems - Review itineraries and booking confirmations to help ensure accuracy - Provide customer support and travel guidance based on client preferences and budget considerations - Communicate professionally through email, phone, and online messaging platforms - Handle reservation adjustments, itinerary changes, and general service inquiries - Maintain organized records, client profiles, and booking documentation - Attend virtual trainings, workshops, and team meetings as scheduled Qualifications - Strong communication and customer service skills - Ability to stay organized and manage multiple responsibilities - Comfortable using online systems, computers, and communication tools - Reliable internet access required - Self-motivated with attention to detail - Must be at least 18 years old - Must be legally authorized to work in the US, UK, Mexico, Australia, or Spain or other approved regions Benefits - Fully remote opportunity - Flexible scheduling options - Training and onboarding resources provided - Access to travel discounts, incentives, and supplier perks - Supportive and team-oriented work culture - Professional development and advancement opportunities

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