• Successfully manage the company's Acumatica ERP system, ensuring its smooth operation and optimal performance. • Provide ongoing support to Acumatica ERP users, resolve issues, and address user concerns promptly. • Create, troubleshoot and maintain customizations and integrations to meet business needs, ensuring their functionality and compatibility with system upgrades. • Conduct regular maintenance tasks, including customization deployments, updates, upgrades, and performance optimizations. • Offer technical guidance to other team members and stakeholders on Acumatica-related matters. • Configure and maintain role-based security, workflows, and business logic. • Use Acumatica tools such as generic inquiries, report builder, and dashboards as requested by all departments. • Lead system upgrades, hotfixes, and release rollouts in partnership with Acumatica support. • Lead ERP-related projects, including testing, validation, new module deployments and enhancements. • Act as technical project manager and liaison with external partners. • Train users for self-service reporting when appropriate. • Use and manage Acumatica add-ons. • Document system changes for audit and compliance. • Manage user testing and resolve any identified issues.

Role Description Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Education Technology Expert Type: Contract Compensation: $45–$65/hour Location: Remote - Build a realistic digital workspace centered on the Drive folders you use daily, including: - Product specs - Learning-design docs - Assessment rubrics - Engagement reports - Integration plans - PD materials - Email threads - Represent platforms like Google Classroom, PowerSchool, and Google Forms. - Design multi-step tasks grounded in real workflows, requiring navigation of multiple apps, files, and stakeholders to challenge frontier AI agents meaningfully. - Collaborate with other education-technology experts to: - Design the environment - Shape task scope - Review scenarios for realism and rigor - Work asynchronously with research teams to refine task designs and evaluation criteria for ed-tech agent benchmarks. - Contribute to frontier AI research and benchmarking, directly informing how leading labs train and evaluate the next generation of AI systems. Qualifications - 3+ years of full-time experience at a Fortune 500 ed-tech company, R1 university, or major K-12 district/state-level education agency. - Background in LMS administration, educational product management, learning engineering, instructional design, learning analytics, assessment design, or adaptive-learning platforms. - Day-to-day use of Google Classroom, PowerSchool or Infinite Campus, and Google Forms. - Strong analytical thinking and writing skills. Requirements - Transition from hourly rate to compensation based on throughput of quality work. Application Process - Upload resume - AI interview based on your resume - Submit form Resources & Support - For details about the interview process and platform information, please check: https://talent.docs.mercor.com/welcome - For any help or support, reach out to: support@mercor.com - Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.

• Own the full lifecycle of GPU compute clusters — procurement, provisioning, configuration management, monitoring, and deprecation — across heterogeneous Linux environments (DGX, HGX, embedded systems) • Design and scale storage solutions (NFS, Lustre, WekaFS, or equivalent) with a clear roadmap for capacity and performance growth • Lead automation of infrastructure using modern IaC tools (Ansible, Terraform) and CI/CD pipelines (GitLab) • Manage and optimize job scheduling via Slurm, including fair-share policies, reservation management, and MIG/GPU partitioning strategies • Maintain and improve observability stacks (Prometheus, Grafana, DCGM) and drive proactive resolution of hardware and software incidents • Collaborate with ML engineers and software teams to tune cluster configuration for large-scale distributed training workloads • Evaluate and introduce new technologies — networking fabrics (InfiniBand, NVLink, EFA/RDMA), storage tiers, container runtimes — to improve performance and reliability • Mentor junior engineers and contribute to team-wide engineering standards

• Own day-to-day administration of HubSpot (Sales Hub, Marketing Hub, and Data Hub), including object structure, properties, permissions, lifecycle stages, lead statuses, views, and pipelines. • Configure record layouts, views, and navigation to ensure enrollment specialists have an optimized environment that supports their workflows. • Build and maintain automated workflows, sequences, and task queues that minimize manual work and keep the enrollment team focused on high-priority outreach. • Design and implement lead distribution workflows that route leads to the right enrollment specialist based on priority, geography, and workload. • Build targeted call lists and prioritization queues. • Optimize the HubSpot calling integration to surface lead context inside the dialer, capture call activity automatically, and eliminate the need to toggle between windows. • Maintain and improve integrations across the Ceresti stack (website, calendar, email, teams, and other enrollment tools), partnering with Engineering and Analytics as needed. • Embed with the enrollment team to deeply understand their daily workflow, document pain points, and proactively implement improvements. • Build and maintain HubSpot dashboards and reports that surface enrollment funnel metrics, rep performance, lead disposition, and pipeline health for both frontline reps and leadership. • Create short how-to videos, internal documentation, and onboarding resources to reduce ramp time for new enrollment specialists and streamline change management when configurations evolve. • Serve as the primary point of contact for enrollment team HubSpot questions and requests, and continuously improve administration practices, governance, and standards.