• Lead customers through every stage of the onboarding journey – from kick-off through go-live and into post-go-live adoption • Build trust and credibility with airline and MRO stakeholders by combining project rigour with genuine aviation domain knowledge • Support customers through the operational change management that comes with adopting flydocs solutions into their day-to-day workflows • Identify and foster product champions within customer organisations to drive adoption and long-term advocacy • Help customers streamline their processes and realise measurable operational efficiencies • Deliver projects on time and within scope, maintaining commercial discipline and protecting margins • Track and report project health accurately – flagging risks early rather than absorbing them • Adopt a continuous improvement mindset, identifying ways to make onboarding more repeatable and scalable • Contribute to the development of onboarding playbooks, templates, and training materials that strengthen the wider PS team • Act as the primary point of contact for customers during the onboarding and implementation phases • Manage multiple projects simultaneously, ensuring successful delivery while maintaining customer satisfaction • Define & Plan the scope and schedule of the customer's project from Kick-Off to Go-Live • Develop and maintain detailed project plans and timelines, proactively addressing any risks or issues • Conduct regular status updates and communicate progress to internal and external stakeholders • Provide training and support to customers to facilitate the successful adoption of Flydocs solutions • Gather feedback from customers post-implementation to identify areas for improvement and drive enhancements

Role Description We are seeking a motivated Project Manager to support customer-facing software and AI-enabled delivery projects. In this role, you will assist in day-to-day project coordination, documentation, and communication while learning best practices in AI and SaaS delivery. This position is ideal for someone looking to grow their project management career in a modern, AI-driven environment. - Manage delivery of software and AI-enabled projects under guidance of senior project managers. - Maintaining project plans, schedules, RAID logs, and delivery documentation. - Track project progress, risks, and dependencies and escalate as needed. - Prepare and contribute to customer and internal status communications. - Coordinate meetings, action items, and follow-ups across cross-functional teams. - Support adherence to delivery processes, PMO standards, and best practices. - Adapt to changing project priorities while maintaining attention to detail. - AI Delivery Experience (Preferred) - Exposure to software delivery involving conversational AI or AI-enabled platforms. - Basic understanding of AI, LLM, or NLU concepts and terminology. - Ability to follow and document AI-related requirements and risks. - Support customer expectation-setting with guidance from senior team members. - Awareness of common AI risks such as data quality or model limitations. - Familiar in learning prompt engineering concepts and AI performance metrics. - Comfort using AI-powered tools for productivity, documentation, or analysis. - Project Management Experience: - Up to 4 years of experience supporting customer-facing software or SaaS projects. - Foundational understanding of AI, Agile, Waterfall, or hybrid delivery methodologies. - Experience working in AI, technical, or SaaS environments preferred. - Developing problem-solving and risk-awareness skills. - Strong written and verbal communication skills with attention to detail. - Familiarity with project management tools such as Smartsheet, Jira, MS Project, or Salesforce. - PMP, AI, or similar certification a plus. Benefits - Join an ever-growing, market disrupting, global company. - Work in a fast-paced, collaborative, and creative environment. - Endless internal career opportunities across multiple roles, disciplines, domains, and locations. - Opportunity to learn and grow every day. Company Description NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions. - Known as an innovation powerhouse that excels in AI, cloud and digital. - Consistently recognized as the market leader in its domains. - Over 8,500 employees across 30+ countries.

Role Description Artemis is seeking a full-time Project Management Journeyman with demonstrated experience providing management and advisory support services focused on streamlining and improving business operations in the federal sector. This individual will support the government by directing and managing project execution for U.S. Citizenship and Immigration Services (USCIS) business process improvement, IT implementation, Agile adoption, governance, operational readiness, and deployment efforts. - Develop project plans, coordinate tasks, monitor schedules, risks, dependencies, and performance metrics. - Work with stakeholders and team members to remove obstacles and deliver projects against schedule and performance goals. - Coordinate with product owners, project managers, business analysts, communications staff, data analytics teams, technical teams, and USCIS stakeholders. This is a contingent hire position. This position is remote as authorized, but occasional in-person meetings may be required at USCIS Headquarters in Camp Springs, MD, or other approved locations. Travel for client engagements is expected. Qualifications - 5 years of experience in project management, project coordination, business transformation, IT implementation, operations support, or a related field. - Bachelor's degree in Business, Public Administration, Information Systems, Information Technology, or a related field. - Experience developing and maintaining project plans, schedules, roadmaps, risk and issue logs, action trackers, meeting notes, status reports, and implementation artifacts. - Experience coordinating with stakeholders and team members to overcome obstacles, manage dependencies, and deliver project outcomes against schedule and performance goals. - Familiarity with Agile, Scrum, Kanban, Lean, and/or PMBOK project management practices. - Experience supporting testing, integration, deployment, operational readiness, change management, post-production operations, or continuous improvement activities. - Experience supporting federal or regulated environments, preferably with DHS, USCIS, or other civilian agency programs. - Strong written and oral communication, attention to detail, analytical thinking, problem-solving, time management, and organizational skills. - Ability to manage competing deadlines, work independently with minimal oversight, and adapt to changing priorities in a fast-paced environment. - Ability to obtain and maintain DHS suitability and public trust clearances. - Legal authorization to work in the U.S. Requirements - Experience supporting USCIS, DHS, or immigration status verification, or immigration benefits adjudication programs. - Experience using tools such as Jira, Confluence, Microsoft Project or Planner, SharePoint, Teams, Mural, Tableau, Power BI, or other project management and reporting tools. - Experience supporting executive briefings, governance bodies, cross-functional roadmaps, implementation plans, and project health assessments. - Experience with process mapping, operational metrics, readiness planning, deployment coordination, and continuous improvement initiatives. - Strong critical thinking, analytical and time management skills. - Proven ability to organize, prioritize and work well with others. - Ability to communicate thoughts, ideas and solutions logically both written and orally. - Ability to stay calm under pressure and in a fast-paced environment. - Ability to receive feedback from clients and implement changes quickly and effectively. - Ability to get up to speed quickly on complex issues. - Desire to work in a fast-paced, rapidly evolving environment. Company Description The United States Citizenship and Immigration Services (USCIS), within the Department of Homeland Security (DHS), is responsible for overseeing lawful immigration to the United States under the provisions of the Immigration and Nationality Act (INA). USCIS ensures the integrity of the U.S. immigration system by granting immigration and citizenship benefits, providing accurate immigration case information, and promoting citizenship awareness. Aptive partners with federal agencies to achieve their missions through improved performance, streamlined operations and enhanced service delivery. Based in Alexandria, Virginia, we support more than a dozen agencies including Veterans Affairs, Transportation, Defense, Homeland Security and the National Science Foundation. We specialize in applying technology, creativity and human-centered services to optimize mission delivery and improve experiences for millions of people who count on government services every day. Founded: 2012 Employees: 300+ nationwide

Role Description Welo Data is looking for experienced quality reviewers to join a high-profile AI training data project in collaboration with one of the world’s leading voice AI platforms. As a Verifier, you will play a critical role in shaping the way AI understands and interacts with people globally by ensuring transcription accuracy and compliance with quality standards. - Review short audio transcriptions (~5 seconds) for accuracy and adherence to guidelines. - Approve accurate transcriptions or reject those requiring correction with clear, actionable feedback. - Identify and correct errors in punctuation, formatting, and style-guide application. - Support Analysts through constructive feedback to enhance overall quality. - Flag recurring issues to the project lead for resolution. Qualifications - Fluency: Native or near-native fluency in Polish. - Language Skills: Exceptional written skills with expert-level command of grammar, punctuation, and style. - Experience: Prior experience in quality review, editing, transcription QA, or related fields. - Attention to Detail: Strong critical eye for subtle errors in formatting and adherence to guidelines. - Technical Setup: A reliable computer, high-quality headphones, and stable internet connection. - Constructive Feedback Skills: Ability to provide clear, professional written feedback. - Commitment to Learning: Familiarity with annotation or linguistic QA tools is advantageous but not required. - Availability to commit 10–20 hours per week for up to 6 weeks. Requirements - Start Date: ASAP - Duration: 6 weeks, with the possibility of extension. - Commitment: 10-20 hours per week for up to 6 weeks. - Job Type: Freelance. - Location: Remote (Poland). - Language: Polish. - Pay Rate: $22/hour. Benefits - ✨ Limitless Flexibility: Project-based opportunities that fit your availability. Choose when and how much you want to contribute—fully remote, with complete autonomy. - 🌱 Limitless Growth: Optional access to AI and Large Language Model workshops designed specifically for professionals like you. No coding required—just your expertise. - 🌍 Limitless Support: Be part of a global contributor community with responsive guidance and support. - 💡 Real Impact: Apply your expertise in the Legal field to influence the AI systems shaping the future of your industry—while collaborating with data professionals and expanding your skills. How to Apply? Apply now by answering a few quick questions to join our database and become part of our growing community.