Membership Coordinator
Location
United States
Posted
2 days ago
Salary
$90K - $120K / year
Seniority
Mid Level
No structured requirement data.
Job Description
Membership Coordinator
California Data Collaborative
Role Description We’re hiring a full-time Membership Coordinator to be the relationship engine of the California Data Collaborative: bringing in new member water suppliers, keeping current members engaged and successful, and making sure they get real value from CaDC’s tools, committees, and events. You’ll be a welcoming people-person who can communicate effectively with both agency leadership and frontline staff. Comfort wearing many hats in a small organization, and a genuine interest in helping people, matter more than a specific background. Some knowledge of the water sector is a plus but not required. Role Overview - You will be the first point of contact for current and prospective member agencies. - You’ll own member growth, member success, and the relationship work that keeps CaDC’s network healthy and engaged. - You’ll connect members with the benefits of CaDC membership, including our analytics software, committees, and events. - You’ll own the vision and oversight of our flagship event, the annual California Water Data Summit. - You’ll plan our quarterly webinars, lead member-facing marketing and communications, and cultivate sponsor relationships. - This is not a technical role, but the ability to understand and communicate about water utility operations, data, and software is important. Why You Might Be Excited About Us - Our mission deals directly with some of the biggest issues of the moment: water management, drought, and climate change. - You’ll work closely with water managers and the people delivering essential public services, helping make their jobs easier. - Data science is really cool; we get to develop tools and analysis that lead to smarter operations and better policies. Details - Full-time, remote, with some travel required. CaDC does not currently have an office space. - Because of travel requirements, the candidate must be based in California. - Travel is approximately 3 days per month, almost entirely within California (member visits, events, and the Summit). - There will be a few in-person events per year that you’re expected to attend, including the annual California Water Data Summit. - You are expected to provide your own computer and workspace. A stipend to support use of a coworking space may be available. Role Accountabilities - Serve as the first point of contact for current and prospective member agencies. - Bring in new member agencies through outreach, prospecting, and consistent follow-through. - Onboard new members and help them develop the internal CaDC network connections that make membership valuable. - Manage ongoing member relationships: regular check-ins, understanding evolving needs, account management, retention. - Connect members with their benefits, including supporting adoption of our Wavelet software—demos, training, troubleshooting, and feeding member input back to the product team. - Use member input to help shape the next wave of member benefits: what we build, who we build it for, and how we deliver it. - Plan and oversee the annual California Water Data Summit, a 250 person conference, including vision, agenda, and sponsor coordination. - Plan and run CaDC’s webinars and other related online/in-person member events. - Coordinate committee and work group logistics: scheduling, agendas, action items, and follow-through. - Cultivate and manage sponsor relationships, particularly for the Water Data Summit. - Lead member-facing marketing and communications (newsletters, social media, member updates), supported by a part-time associate and outsourced marketing contractors as needed. Required Qualifications and Experience - 3+ years of professional experience in member or customer success, account management, partnerships, community management, or a closely related field. - Exceptional written and verbal communication skills; comfort moving fluidly between executive conversations and frontline staff conversations. - Strong planning, organizational, and time-management skills; ability to organize large volumes of information and give clear, concise direction. - Comfort working remotely and often asynchronously using tools like email, Slack, Notion, Asana, Zoom, and MS Teams. - A genuine interest in helping people. - Bachelor’s degree in a relevant subject or equivalent professional experience. Nice to Have - Knowledge of California’s water sector or prior experience working with water utilities. - Experience selling or driving adoption of software products. - Experience planning conferences, summits, or large stakeholder events. - Experience in marketing/branding, or comfort directing creative and marketing contractors. - Experience growing an organization or building from scratch. Compensation and Benefits - Target salary: $90,000 - $120,000 / year. - Medical, dental, and vision insurance, plus the rest of CaDC’s standard benefits package. Application Process - Application: If you’re interested, fill out the application by the deadline. - Intro chat: A short conversation with the Chief Data Officer to talk about CaDC, the role, and whether it might be a fit. - Interview: Candidates who pass the intro chat will be invited to a longer interview to dig into your experience. - Possible second interview / in-person meeting: Get to know more about the org. - Final decision: We will confirm the timeline in more detail when we begin scheduling interviews.
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