• Lead advanced CT data analysis using VGStudio MAX for porosity/inclusion evaluation, wall thickness measurements, dimensional inspection, and visualization. • Establish best practices and standards for CAD-to-scan alignment, and automated inspection macros in VGStudio MAX. • Collaborate with design engineering and metrology to resolve product variation issues, define tolerances, and support root cause analysis. • Develop and implement standardized workflows for CT data processing across sites, including correlation and Gage R&R studies. • Provides technical support to engineers, and other departments to support tooling development and process improvements. • Write and maintain CT-specific inspection protocols, operating procedures, and data review methods aligned with customer standards. • Mentor CT technicians and analysts to elevate technical capability and ensure consistency of digital inspection practices.

• Configure, validate, and monitor EDI 834 (Enrollment and Maintenance) transactions to ensure accurate processing of new hires, qualifying life events, and terminations across all benefit plans. • Lead the technical implementation and onboarding of new employer groups and insurance carriers, establishing secure data exchange connections via SFTP, AS2, or other approved protocols. • Ensure all data exchanges meet strict HIPAA security standards to protect Protected Health Information (PHI). • Develop, test, and maintain EDI maps and transformation rules to translate incoming employer and payroll data into standardized system formats, ensuring data integrity and consistency. • Proactively identify and resolve file rejections or data mismatches before they impact employee access to their health funds. • Collaborate closely with Account Management, Claims, and Operations teams to support a high-quality client experience and ensure accurate, timely data flow across systems.

• Provide on-site support for Oracle Health EHR go-live, stabilization, and adoption activities at VA medical centers • Partner with clinicians, informatics leaders, and operational teams to identify and resolve system issues, improve workflows, and optimize EHR utilization • Deliver end-user training and support the development of user guides, workflow documentation, and training materials • Recommend system configuration and workflow adjustments to align with VHA policies, clinical requirements, patient safety priorities, and operational needs • Gather and assess feedback from clinical users to evaluate system performance, usability, documentation practices, and opportunities for continuous improvement • Support implementation efforts in alignment with federal regulations, VA healthcare standards, and industry best practices • Troubleshoot issues that arise during go-live and coordinate closely with IT teams and stakeholders to drive timely resolution • Document workflows, issues, resolutions, risks, and lessons learned throughout the implementation process and prepare regular status updates • Promote effective communication and collaboration among VA stakeholders, VHA clinical teams, informatics staff, and project leadership • Contribute to change management, user adoption, and performance improvement efforts that support successful EHR integration into clinical operations

• Support the migration of manual workflows into automated processes using internal tooling and platforms such as N8N • Translate editorial and client brief requirements into scalable system configurations • Configure and maintain automation workflows for content acquisition, validation, tagging, summarization, and delivery • Develop and document standard operating procedures (SOPs) for automated workflows • Monitor and troubleshoot issues related to workflow automation, data quality, and system performance • Collaborate with internal teams to ensure client requirements are accurately implemented and maintained • Maintain up-to-date documentation of client configurations and communicate updates across teams • Identify opportunities to improve workflow efficiency, scalability, and accuracy • Support vendor-related processes including service evaluation, communication, and invoice reconciliation