• Contactar a clientes y generar la portabilidad de otros operadores a Claro

Role Description The Regional Sales Director will be responsible for managing a team of Cardiology Account Representatives (CASs) within a sales region of 6-10 territories to achieve sales and marketing goals. The RSD is expected to lead the development, execution, and monitoring of marketing/sales initiatives to achieve business objectives for their assigned market. These markets include hospitals/institutions, outpatient heart failure clinics, and cardiology practices within their region. This position reports to the Vice President of Sales. Responsibilities - Successfully meet and exceed established sales budgets with accountability for regional results. - Recruit, develop and retain top sales personnel for each assigned territory. - Lead, coach and manage regional team to drive achievement of territory, regional and national sales goals. - Coach with consistent meaningful feedback. Provide work direction to regional team to support business goals. - Provide regular verbal and written field coaching to area managers utilizing all aspects of Performance Management Process. - Consistently measure progress towards goals, deliver business results and model leadership. - Prepare, maintain and present regional business plan with marketing, promotional, and educational resources and ensure proper implementation by Area Managers. - Lead development, execution and monitoring of marketing/sales initiatives to achieve business goals for assigned markets. - Communicate MannKind’s vision, mission, goals and values to your team. Establish a winning culture. - Operate within defined budgets executing control over regional and territory expenses. Deploy and manage resources to achieve territory and regional objectives. - Expect and lead delivery of outstanding customer experience, satisfaction and retention. - Own and manage key, select customer relationships within priority IDNs and institutions. - Establish and build deep understanding of account needs, stakeholders and situation of accounts. - Lead coordination with field personnel including peer Medical Affairs and Market Access colleagues. - Ensure proper cross functional collaboration with home office personnel including sales training, sales operations and marketing. - Provide feedback to Sales Leadership regarding ongoing successes and opportunities. - Provide input and instruction to all functions within MannKind that support ongoing sales market development. Qualifications - Bachelor’s degree from an accredited 4-year college/university required. - A minimum of 4 years’ experience and expert in healthcare sales management in pharma specialty, hospital or in medical device/diagnostic is required. Preference given to candidates with experience with cardiovascular categories. - Expert in track record of high achievement. - Knowledgeable/Expert in product launch. - Knowledgeable/Expert in Medicare population is a plus. - Knowledgeable/Expert in multi-state management experience. - Knowledgeable/Expert in understanding of specialty pharmacies as well as hospitals. IDN experience is a plus. - Knowledgeable/Proficient in Microsoft Office as well as prior utilization of CRM systems. Requirements - Teamwork & Leadership: Company role model; builds strong team identity and attracts, drives engagement of, and develops top talent; facilitates internal and external collaborations; actively anticipates and removes obstacles to improve performance and growth. Must be able to “Lead from the front” with ability to provide exemplary customer service. - Execution: Consistently makes crisp decisions with big impact in ambiguous circumstances; organizationally directs and drives results with ultimate accountability for results. - Solution Maker: Applies business insights and global perspective in establishing a clear and compelling vision and to advance Company goals; identifies and enables strategic solutions to internal and external challenges; organizationally accountable for solutions; clearly articulates position and motivates others. - Continuous Improvement: Commitment to improving organizational effectiveness by maximizing and leveraging strengths of high performers and attracting, developing and motivating top talent. - Awareness: Develops and leverages strengths across organization and plans for limitations; understands capabilities of the organization and deploys resources in line with capabilities. Expectations - Up to full time travel (Ability to travel up to 60-80% overnight is required).

• Educate and support prospective Trupanion customers by delivering exceptional service through inbound warm leads, phone calls, and email interactions • Build genuine trust and rapport with pet parents by utilizing a consultative approach to understand their unique needs and recommend appropriate coverage solutions • Educate potential customers on the value and benefits of Trupanion coverage to empower informed decision-making • Effectively guide conversations by utilizing strong call control, active listening, and objection handling techniques throughout the sales process • Confidently navigate customer concerns and sensitive conversations with empathy, authenticity, professionalism, and solution-oriented communication • Guide customers through the enrollment process while ensuring a seamless, positive, and supportive customer experience • Manage high inbound call volumes while balancing customer experience, efficiency, productivity, and individual sales goals in a fast-paced environment • Demonstrate a strong sense of ownership, accountability, and adaptability while managing evolving responsibilities, processes, and workflows • Navigate multiple systems and tools to deliver a seamless and efficient customer experience • Prioritize and manage time effectively while maintaining strong attention to detail and productivity in a high-volume contact center environment • Accurately document customer interactions and maintain detailed records in the customer relationship management (CRM) system • Demonstrate strong technology acumen in a remote setting, including the ability to independently troubleshoot common technical issues and adapt to new tools or system updates.

• Handle sales presentations for residential water purification products • Work with provided leads and financing companies • Opportunity to advance to Sales Manager position