• Own and deliver expansion ARR quota and renewal performance within assigned Commercial accounts. • Develop and execute structured account plans focused on multi-product adoption and wallet-share growth. • Lead complex discovery and expansion conversations across multi-stakeholder buying groups. • Drive disciplined renewal strategy, negotiation, and retention execution. • Manage larger deal sizes and moderate sales cycle complexity. • Maintain accurate revenue forecasting and pipeline inspection discipline. • Partner cross-functionally with CX, Product, and Solutions to ensure alignment on expansion strategy. • Identify commercial risk signals and proactively mitigate renewal exposure. • Ensure clean commercial handoffs where role transitions are required.

• Meet and exceed quarterly and annual sales targets through a consultative sales approach. • Identify, develop, and close enterprise sales opportunities by understanding customer pain points and aligning them with our SaaS solutions at OpenSpace. • Build and maintain a robust sales pipeline through prospecting, networking, and strategic partnerships • Conduct high-level conversations with end-users to C-suite to identify needs and demonstrate the value of OpenSpace solutions • Present customized demos, proposals, and ROI-driven solutions to prospective clients • Partner with internal teams such as Marketing, Product, and Customer Success to deliver seamless onboarding and account growth • Maintain accurate and up-to-date records in Salesforce, providing regular sales forecasts and performance updates to leadership • Stay informed about industry trends, competitive landscape, and client needs to refine sales strategies

• Drive territory growth by prospecting, developing, and closing new business while expanding relationships with existing accounts. • Serve as the first line of account management for healthcare providers, including physicians, genetic counselors, and staff. • Deliver tailored, consultative sales presentations to communicate the value of GeneDx’s solutions and services. • Coordinate and execute both in-person and virtual client meetings. • Collaborate with cross-functional teams to ensure smooth onboarding, service delivery, and timely resolution of customer issues. • Lead educational efforts within the territory, including developing and executing in-office appointments, regional conferences events, physician lunches and dinners, and other engagement initiatives. • Stay current on clinical genomics developments, product offerings, and competitive landscape to position GeneDx effectively • Maintain high field presence, with an expectation of 4.5 days per week spent in the field with clients. • Meet or exceed assigned sales targets, KPIs, and activity metrics. • Document customer opportunities, interactions, and updates in CRM and other business systems as needed, maintain a target clinician development pipeline. • Actively embody and encourage GeneDx cultural principles: be adaptable to change; communicate directly, with empathy; do what we say we’re going to do; be bold in our vision and brave in our execution; operate with a sense for action. • Demonstrate accountability and a strong work ethic, with a team-first mentality.

• Full ownership of accounts • Executing strategic sales initiatives designed to exceed established sales goals. • Work closely with District Manager and cross-functional / interdisciplinary teams to execute the strategic account plan. • Deliver clinical and scientific benefits and information in a sales environment by comprehensive knowledge of all products, clinical studies, protocols and guidelines. • Work effectively with Clinical Nutrition Managers, Discharge Planners, Dietitians, HMEs and Physicians. • Prioritize the utilization of resources to drive return on investment. • Plan and organize to maximize focus on top priorities.