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Security, Identity & Intelligence On Every Voice
Staff Software Engineer – Authentication
Location
United States
Posted
113 days ago
Salary
$165K - $200K / year
Seniority
Lead
Job Description
Staff Software Engineer – Authentication
Pindrop
• Design model training and inference workflows with clear versioning, lineage, and promotion criteria where models are part of the system. • Define service responsibilities, interfaces, and data contracts that evolve safely. • Specify behavior under retries, timeouts, partial failures, and dependency degradation. • Choose consistency and durability guarantees that match risk, latency targets, and operational realities. • Design the request path for predictable tail latency and controlled resource usage. • Build and operate high-performance services and APIs that keep authentication reliable, secure, and fast at scale. • Implement distributed services that are safe under concurrency and robust to duplicate and out-of-order events. • Build real-time scoring and decision services with clear input/output contracts and bounded execution time. • Build distributed training pipelines that scale, are reproducible, and produce auditable artifacts. • Build pipelines that move data and model artifacts through validation, promotion, and release. • Define automated quality gates for service changes and releases. • Add checks for data quality, schema/contract adherence, and training-serving consistency where appropriate. • Define acceptance criteria tied to measurable outcomes and production behavior. • Ship changes with staged rollouts and rollback readiness as defaults. • Coordinate multi-service releases with clear cutover and recovery plans. • Use production signals to validate rollouts and trigger rollback when risk is high. • Participate in on-call rotation, including nights and weekends. • Own after-hours production releases, including rollout validation, monitoring, and rollback execution. • Instrument the full path with metrics, logs, and traces that enable fast detection and diagnosis. • Implement alerting that reflects user impact, not just component health. • Lead incident response for your services, restore service quickly, and communicate clearly during events. • Run post-incident reviews and close follow-ups that measurably reduce recurrence. • Drive reliability work through SLIs, SLOs, and error budgets, and make tradeoffs explicit. • Improve performance and cost through profiling, load testing, and capacity planning. • Raise engineering quality through reviews, standards, and simplification of operationally expensive designs. • Align across teams on interfaces, data contracts, and reliability expectations to reduce coordination friction. • Evaluate new approaches when they materially improve security, performance, delivery safety, or operational simplicity.
Job Requirements
- 5–7 years of software development experience.
- Experience designing and implementing highly scalable cloud-based APIs.
- Experience with multiple programming languages, such as Python and Go.
- Expertise in data structures, algorithms, and concurrency.
- Experience building and operating real-time distributed systems, including patterns for resilient services such as backpressure, idempotency, timeouts, and retry or circuit-breaking strategies.
- Experience working with production ML systems and MLOps (for example, model deployment, feature pipelines, experiment tracking, and model or data quality monitoring) is a strong plus, but not required.
- 2+ years of experience in DevOps practices towards deployment of SaaS services, including hands-on experience with Jenkins and GitHub Actions; implementing and maintaining CI/CD pipelines; and managing and maintaining applications in a multi-container environment such as Kubernetes.
- Knowledge of different data storage technologies, such as Redis and MySQL.
- Knowledge of Docker and container orchestration frameworks such as Kubernetes.
- Experience developing and maintaining services using AWS native products such as Kinesis, DynamoDB, and S3.
- Experience with observability and monitoring tools such as Prometheus, Grafana, and cloud logging and tracing.
- Linux proficiency.
Benefits
- Competitive compensation, including equity for all employees
- Unlimited Paid Time Off (PTO)
- Generous health and welfare plans to choose from - including one employer-paid “employee-only” plan!
- Best-in-class Health Savings Account (HSA) employer contribution
- Affordable vision and dental plans for you and your family
- Employer-provided life and disability coverage with additional supplemental options
- Paid Parental Leave - Equal for all parents, including birth, adoptive & foster parents
- One year of diaper delivery for your newest addition to the family! It’s our way of welcoming new Pindroplets to the family!
- Identity protection through Norton LifeLock
- Recurring monthly Phone and Internet allowance
- One-time home office allowance
- Remote first environment – meaning you have flexibility in your day!
- Company holidays
- Annual professional development and learning benefit
- Pick your own Apple MacBook Pro
- Retirement plan with competitive 401(k) match
- Wellness Program including Employee Assistance Program, 24/7 Telemedicine
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