• Work on custom features for specific products, working very closely with the client team. • Keep healthy communication with your project manager and client. • Collaborate with cross-functional teams to define product requirements and specifications. • Collaborate on user research, interviews, and surveys to gather insights. • Create wireframes, prototypes, and user flows to communicate design ideas. • Iterate on designs based on feedback and testing results. • Work closely with engineers to ensure designs are implemented accurately. • Stay updated with industry trends and best practices in product design. • Participate in design critiques and brainstorming sessions. • Advocate for the user throughout the product development process.

• Lead and facilitate discovery phases • Plan and conduct user research • Develop experience maps and user journeys • Work collaboratively with product managers and engineers • Translate insights into compelling design concepts • Advocate for human-centred design • Mentor junior designers

• Act as the Business Solution Manager responsible for Logistics W&D own warehouse in close collaboration with the GPO (Global Process Owners), Business Champions, Functional IT Experts and the LDC Adopt counterpart. • Responsible to elaborate deliverables as per the project plan during conceptual design, build and adopt phase. Below is a list of such deliverables (not exhaustive) - Ensure a proper design of the solution to set up and integrate Novartis’ own warehouses in the upcoming LDC releases. • Establish or update business standard operating procedures. • Review and adopt, if necessary, the training material and working instructions • Execute business screening of IT solutions and testing of solution(s) • Support and contribute to data migration in Logistics W&D own warehouse area. • Align and agree on integration of relevant processes and their respective system solution(s) within Logistics W&D e.g. in the area commercial operations, Intercompany Order Management and Direct Procurement • Ensures that user requirements and functional specifications are consistent with global / local processes. • Contribute to master data preparation for Screening, Testing and cut over. • Supports the adopt team to ensure proper go live of the upcoming releases. • Secure business reporting requirements in Logistics W&D together with the Reporting and Analytics team • Verifying the existing core model for own warehouse based on SAP EWM together with the Global business process owner for Logistics at Novartis and preparing proposal for areas for improvement. • Follow up on cross-functional topics e.g., staging with manufacturing and proposing together a solution design that is aligned with the global process owners. • Taking over project tasks in conceptual design, build, UAT testing & training, cutover & hyper care phase according to need within the team

• Partner deeply with Product Managers and Engineers as a key member of an empowered product team — from problem discovery to solution delivery — contributing to strategy, shaping outcomes, and ensuring exceptional user experience. • Conduct in-depth user research, run usability tests, and gather feedback to inform and validate design decisions. • Create wireframes, low-fidelity drafts, and interactive prototypes that bring design concepts to life. • Build and maintain a design system and style guide to ensure consistency and a seamless experience across the platform. • Deliver high-quality, pixel-perfect designs for web and mobile that engage and delight users. • Iterate rapidly based on user insights, feedback, and changing project needs. • Proactively explore and apply new tools and technologies — including AI — to improve design quality, speed, and user understanding. • Continuously evolve our design practices and bring fresh, creative approaches to problem-solving.