• Support and monitor data ingestion pipelines and integration workflows • Troubleshoot data pipeline, file transfer, and application issues to identify root causes • Manage secure inbound and outbound file transfers using SFTP and managed file transfer (MFT) tools • Perform basic data validation and troubleshooting using SQL • Review pipeline behavior and logs to determine whether issues are file‑related, data‑related, or system‑related • Partner with engineering and business stakeholders to gather requirements and implement solutions • Develop and execute test plans to validate system and data changes • Document business processes, system workflows, and operational procedures • Provide ongoing production support and clear status updates to stakeholders

• Support and monitor data ingestion pipelines and integration workflows • Troubleshoot data pipeline, file transfer, and application issues to identify root causes • Manage secure inbound and outbound file transfers using SFTP and managed file transfer (MFT) tools • Partner with engineering and business stakeholders to gather requirements and implement solutions

• Lead complex enterprise pre-sales engagements, including discovery, solution design, architecture validation, and technical closure • Translate business objectives into secure, scalable, and resilient technical architectures for enterprise customers • Deliver high-impact technical demonstrations and executive-level presentations focused on business value and cyber risk reduction • Design, manage, and execute proof-of-concepts (POCs) aligned to customer success criteria and operational realities • Collaborate with sales teams, partners, product management, and engineering to influence solution architecture and customer outcomes

• Support the administration, maintenance and monitoring of databases in a restricted and sensitive HR environment, ensuring confidentiality, availability, integrity and security of information. • Work alongside development, HR, information security and infrastructure teams, supporting the operation of SQL Server databases in both on-premises and cloud (GCP) environments. • Participate in backup and recovery routines, access control, performance monitoring, troubleshooting and responding to requests related to HR data.