• Answer inbound calls from prospective customers • Respond to inquiries about one-time and recurring cleaning services • Convert leads into booked appointments • Proactively position recurring services during initial booking calls • Follow provided sales scripts and service guidelines • Maintain accurate records of calls and bookings in our CRM • Follow up with leads when appropriate • Deliver excellent customer service while driving revenue

• Manage and organize executive inbox communications, including drafting replies when appropriate • Coordinate and maintain calendar scheduling, ensuring meetings align with business priorities • Identify and resolve scheduling conflicts or follow-up items before they become blockers • Prepare daily summaries or updates so leadership begins each day informed and aligned • Support administrative, audit, and operational tasks tied directly to executive workflow • Maintain professionalism, confidentiality, and sound judgment in all communication

• Manage and optimize the CEO’s calendar across time zones • Protect deep work time and align meetings with company priorities • Ensure the CEO is fully briefed and prepared for key engagements • Prepare executive briefs, summaries, and action trackers • Maintain operational documentation with precision • Manage expense reporting and administrative workflows accurately • Coordinate communication between the CEO, clients, and leadership • Anticipate follow-ups and eliminate the need for reminders • Flag risks and blockers before they impact outcomes • Maintain discretion with sensitive information • Ensure seamless coordination for all critical meetings and commitments • Demonstrate composure, responsiveness, and sound judgment

Executive Assistant at Assistant Launch We've placed thousands of Executive Assistants with founders and executives over the past 6 years. Many of our EAs have been with the same client for 2, 3, even 4+ years. When we make a match, it sticks. For you, that means stable, long-term client relationships, not a revolving door of short-term gigs. We're not a VA marketplace. We're a placement agency that takes matching seriously, supports you after placement, and invests in your growth. Why EAs Choose Assistant Launch You'll work with high-caliber clients. Our clients are founders and executives running businesses from $500K to $10M+. They're smart, driven, and ready to take on new challenges. You won't be micromanaged or treated like a task robot. You'll be trusted to own outcomes. AI training and tools are part of the job. We're building one of the most AI-forward EA teams in the industry. You'll get access to AI-specific training and tools that make you faster, sharper, and more valuable. This isn't optional or "nice to have." It's core to how we operate. We don't just place you and disappear Every EA goes through our 4-week accelerator to build systems with your client from day one. After that, you still have our support. We don't let people fail. Real career paths, not empty promises Top performers move into lead roles, get matched with higher-tier clients, or transition into internal positions at Assistant Launch. We have EAs who've been with us 4+ years and grown their careers here. Compensation that reflects your value We offer pay and benefits that meet or exceed industry standards, based on your experience and skill set, with performance-based bonuses and regular salary reviews. Our focus isn’t on low-cost hiring, but on building a team of high-quality professionals—and we compensate fairly for that. What You'll Do - Own the admin so your client can focus on what matters. - Manage calendars, inboxes, and scheduling with precision - Coordinate travel (flights, hotels, itineraries, last-minute changes) - Handle client and vendor communication as the first point of contact - Track expenses, prepare reports, and manage documentation - Research topics, summarize findings, and support decision-making - Coordinate projects, track deadlines, and follow up on action items - Handle personal tasks when needed (appointments, reservations, errands) - Maintain strict confidentiality on sensitive business and personal matters