Circana Careers

Role Description This position sits within Circana’s Client Service organization and focuses on delivering high-quality analytics, reporting, and service support for the Wegmans account. The primary objective is to ensure seamless execution, trusted partnership, and actionable insights that support Wegmans’ business needs and strengthen long-term collaboration. Success requires strong analytical thinking, attention to detail, and a consultative, client-first mindset, with close collaboration across internal teams and service partners. Job Responsibilities - Serve as the primary client contact for Wegmans on service-related inquiries, requests, and issue resolution, ensuring timely and effective responses. - Deliver high-quality analytics and reporting support, including report creation, editing, and ongoing maintenance to meet client needs. - Ensure data accuracy and consistency by conducting regular quality checks and weekly updates of syndicated tools and dashboards. - Engage clients in a consultative manner to understand business objectives, challenges, and success measures, translating data into meaningful insights. - Collaborate cross-functionally with analytics, technology, delivery, and offshore teams to coordinate execution and resolve complex issues. - Manage day-to-day service execution to ensure on-time delivery and adherence to service standards and processes. - Provide subject matter expertise on tools, platforms, and processes to support ongoing client enablement and issue resolution. - Contribute to continuous improvement initiatives by identifying opportunities to enhance workflows, tools, training, and overall client experience. Qualifications - 3+ years of experience in client service, analytics, data support, or a related role, preferably in retail, CPG, or insights-driven environments. - Strong analytical skills with the ability to translate data into clear, actionable insights. - Proficiency with Microsoft Excel and the ability to quickly learn new tools and platforms. - Proven attention to detail and commitment to data quality and accuracy. - Strong verbal and written communication skills with the ability to engage clients consultatively. - Ability to manage multiple priorities independently while collaborating with cross-functional teams. - Flexibility to support occasional evening or weekend work as business needs require. Nice-to-Have Qualifications - Experience working with syndicated data or retail analytics platforms. - Background in marketing, sales, or analytics within a CPG or retail organization. - Bachelor’s degree in business, analytics, data, technology, or a related field (or equivalent experience). Circana Behaviors - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Remote, United States. Compensation The salary range for this role is $65,000-$85,000. This range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. Benefits - Comprehensive package of benefits including paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. Application Process You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening.

Role Description Sr. Director for various and unanticipated worksites throughout the U.S. (HQ: Chicago, IL). Manage team in fast-paced, client-facing environment to consult with clients to apply and maximize insights gleaned from syndicated/liquid data, including: - Store data analysis - Household purchase behavior analysis - Supply chain opportunities Deliver insights and identify opportunities to expand and extend client projects, exceed assigned revenue working with internal product leads. Achieve favorable data contract terms including for data governance and data protections. Work as a strategic partner with clients managing multiple projects. Identify and address business opportunities. Structure and manage teamwork flow as well as lead deck development and delivery. Oversee product development roll outs and client training on products; product enhancements (User acceptance training). Tie contractual and ad-hoc solutions to critical client business issues. Participate in the development and management of the Client Engagement Model. Communicate and coordinate client solutions across functions and incorporate internal subject matter experts into client relationships. Lead teams to deliver client's analytic insights needs and provide team development opportunities. Present complex consumer insights and marketing intelligence concepts to technical and non-technical audiences. Lead people development and intra-team client projects. Supervise Analysts and directors. Technical environment includes: - Syndicated data (POS, retail data, customer and panel data) - Salesforce and similar CRM tools - Industry-wide terms and core industry analytic data approaches/reports - Dashboards and data visualization tools Qualifications - Bachelor’s degree in Marketing, Marketing Analytics or Business or related field - 7 years of progressive experience as a Director, or with marketing analytics Requirements - Previous CPG experience with expertise in syndicated data (POS, retail data, customer & panel data) and extracting meaningful insights - Exceptional communication and relationship-building skills from associate to executive leaders, with a client-first mindset - Proven ability to work in a fast-paced, client-facing environment and manage multiple marketing and retail analytics projects priorities effectively - Experience in leading teams to deliver against client's analytic insights needs and provide team development opportunities - Strong problem-solving skills and a proactive approach to identifying and addressing business opportunities - Presenting complex consumer insights and marketing intelligence concepts to technical and non-technical audiences - Managing contract negotiations and process to secure renewals and managing data governance & protections - Identifying sales opportunities based on client needs and providing aligned product/services recommendations - Understanding and ability to manage or support financial inputs using Salesforce or similar CRM tool - Product development roll outs & training clients on products; product enhancements (User acceptance training) - Demonstrated experience with industry-wide terms and core industry analytic data approaches/reports - Creating dashboards with KPIs using data visualization tools - Telecommuting permitted Benefits - Comprehensive package of benefits including paid time off - Medical/dental/vision insurance - 401(k) to eligible employees

Role Description We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You’ll work closely with product, engineering, and client success teams to configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices. Job Responsibilities - Own client configuration and deployment of Emiri - Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements - Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team - Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use - Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting - Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool - Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos - Test new enhancements or fixes prior to release to ensure quality and expected behavior Qualifications - Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri - Experience in configuration management, technical product operations, or client solutions roles - Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels - Experience with generative AI tools (e.g., OpenAI, Claude) - Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams - Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops - Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems - Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) - Working knowledge of JSON and strong attention to structure and formatting (preferred) - Exposure to low-code/no-code platforms or custom internal tooling (preferred) - Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) - 5+ years of experience in data analytics and reporting Requirements - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Greece. Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

Role Description We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You’ll work closely with product, engineering, and client success teams to configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices. Job Responsibilities - Own client configuration and deployment of Emiri - Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements - Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team - Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use - Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting - Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool - Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos - Test new enhancements or fixes prior to release to ensure quality and expected behavior Qualifications - Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri - Experience in configuration management, technical product operations, or client solutions roles - Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels - Experience with generative AI tools (e.g., OpenAI, Claude) - Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams - Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops - Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems - Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) - Working knowledge of JSON and strong attention to structure and formatting (preferred) - Exposure to low-code/no-code platforms or custom internal tooling (preferred) - Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) - 5+ years of experience in data analytics and reporting Requirements - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Greece Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

This role will work with a protein manufacturer (50% dedicated) and support other protein and fresh clients. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data, including but not limited to retailer level purchase dynamics, household purchase behavior, internal and external business reviews, and other custom projects. Advocate for your client and create/close new opportunities with them. Can you build rapport to provide exceptional service and insights in a fast-paced environment? Can you recognize client needs and turn them into potential revenue growth? Then this position is for you. Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals. Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes. Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing. Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success. Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers. Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning. Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.