Circana Careers

Role Description We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You’ll work closely with product, engineering, and client success teams to configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices. Job Responsibilities - Own client configuration and deployment of Emiri - Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements - Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team - Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use - Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting - Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool - Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos - Test new enhancements or fixes prior to release to ensure quality and expected behavior Qualifications - Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri - Experience in configuration management, technical product operations, or client solutions roles - Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels - Experience with generative AI tools (e.g., OpenAI, Claude) - Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams - Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops - Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems - Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) - Working knowledge of JSON and strong attention to structure and formatting (preferred) - Exposure to low-code/no-code platforms or custom internal tooling (preferred) - Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) - 5+ years of experience in data analytics and reporting Requirements - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Greece. Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

Role Description We are seeking a driven and detail-oriented individual to own the client configuration of Emiri, our Liquid AI-driven natural language tool. You’ll work closely with product, engineering, and client success teams to configure and deploy clients as well as scale Emiri across all Circana industries, markets, and datasets globally. You’ll play a key role in ensuring the configuration platform is aligned with both technical requirements and user needs. You'll also play a key role in guiding users – internally and externally – through setup, testing, and best practices. Job Responsibilities - Own client configuration and deployment of Emiri - Understand and support Emiri’s configuration dependencies, including prompt templates and setup requirements - Design UI mockups or flow diagrams and translate feedback into actionable stories or bug reports for the development team - Document and maintain guidance around configuration processes, tips, and “how-to” documentation for internal use - Collaborate with client success and client teams to support their understanding of configuration needs and guiding them in effective prompting - Drive root cause analysis of issues to surface opportunities to improve scalability and user friendliness of the configuration tool - Coach commercial teams on the configuration and functionality of Liquid AI; support key client meetings and demos - Test new enhancements or fixes prior to release to ensure quality and expected behavior Qualifications - Familiarity with Circana tools, including Unify+, model/report building, and ideally Emiri - Experience in configuration management, technical product operations, or client solutions roles - Strong organizational skills to support multiple client configurations and maintain flawless on-time delivery and service levels - Experience with generative AI tools (e.g., OpenAI, Claude) - Strong communication abilities, especially in simplifying technical concepts for non-technical users and collaborating across teams - Tech-curious mindset, comfortable learning prompt engineering and system behavior, with a process-driven approach to managing issues, QA, and feedback loops - Experience using tools like Jira, Confluence, or similar issue tracking and documentation systems - Multilingual with proficiency in French, German, Spanish, and/or Italian (preferred) - Working knowledge of JSON and strong attention to structure and formatting (preferred) - Exposure to low-code/no-code platforms or custom internal tooling (preferred) - Experience working with UX/UI teams or providing user-centered feedback on tools (preferred) - 5+ years of experience in data analytics and reporting Requirements - Stay Curious: Being hungry to learn and grow, always asking the big questions. - Seek Clarity: Embracing complexity to create clarity and inspire action. - Own the Outcome: Being accountable for decisions and taking ownership of our choices. - Center on the Client: Relentlessly adding value for our customers. - Be a Challenger: Never complacent, always striving for continuous improvement. - Champion Inclusivity: Fostering trust in relationships engaging with empathy, respect, and integrity. - Commit to each other: Contributing to making Circana a great place to work for everyone. Location This position can be located in the following area(s): Greece Prospective candidates may be asked to consent to background checks (in accordance with local legislation and our candidate privacy notice). Your current employer will not be contacted without your permission.

This role will work with a protein manufacturer (50% dedicated) and support other protein and fresh clients. Collaborate with our clients and internal teams to maximize and apply insights gleaned from Circana data, including but not limited to retailer level purchase dynamics, household purchase behavior, internal and external business reviews, and other custom projects. Advocate for your client and create/close new opportunities with them. Can you build rapport to provide exceptional service and insights in a fast-paced environment? Can you recognize client needs and turn them into potential revenue growth? Then this position is for you. Drive Client Growth: Identify and pursue opportunities to expand client relationships by aligning Circana’s data and software solutions with their strategic goals. Deliver Insight-Led Solutions: Translate complex data into actionable insights that help clients make informed decisions and achieve measurable outcomes. Manage the Sales Cycle: Lead end-to-end sales processes including prospecting, needs assessment, solution development, negotiation, and closing. Collaborate Cross-Functionally: Partner with internal teams (e.g., Client Insights, Product, and Analytics) to deliver integrated solutions and ensure client success. Build Strategic Relationships: Develop and maintain strong relationships with key stakeholders across client organizations, including decision-makers and influencers. Achieve Revenue Targets: Meet or exceed individual and team sales goals through disciplined pipeline management and strategic account planning. Champion Client Success: Ensure client satisfaction by proactively addressing challenges, identifying growth opportunities, and delivering consistent value.