Title: Billing: Office Employee Class III Location: Robbinsdale United States Job Description: Requisition Number: 513666 Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health. Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list. Benefits the North Way! As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits. - Health & Welfare Benefit Packages - 401k Retirement Match or Pension Plan, based on workgroup eligibility - Generous Paid Time Off (PTO) Plans - Adoption Reimbursement up to $3000 per child - Child Care Discount Program with New Horizon 10% off weekly childcare tuition - Education/Tuition Reimbursement - 24/7 Fitness Center Access for all benefit eligible team members Commitment to Diversity, Equity & Inclusion At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias. About this position Coordinates the production steps necessary to submit accurate and timely bills to third party and private payers, monitors and follows up on all outstanding account balances, collects accounts in a timely manner while adhering to the NMHC Credit Policy, posts customer and third party payments to the accounts receivable, reviews remittance, advises and provides customer service to customers/customer groups in the resolution of customer accounts. Partners with the appropriate staff and departments to ensure optimal working relationships. Variation of duties may result based on the assigned area(s). Requirements Education - High school graduate or equivalent (i.e., GED) required. Experience Experience based on area: - Coding certificate preferred (NMTS) for Coding positions only. - Two years credit and collections experience required in a health care environment. - Minimum one year multiple payer medical billing experience required in a health care environment. - Minimum one year cash application (posting) experience required (will accept two years billing experience) Knowledge, Skills and Abilities - Knowledgeable of and skill in using computer billing software. - Knowledgeable of industry standards and payer requirements. The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles. Work Group: 113 Service Workers Hours per two week pay period: 80 Shift: Days 8 hours Weekend Requirement: None Call Requirement: None Remote or On-site: Hybrid Remote FLSA Status: Non-Exempt Benefit Eligibility: Health insurance benefits are available for this position. North Memorial Health offers multiple health plans based on work group eligibility. Salary Range: 113 Service Workers 22 ($25.63 - $30.21), based on experience Shift Differential: Compensation may include shift differential pay depending on the position and shift worked. Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position

Title: ER Reimbursement Specialist Location: Home United States Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Emergency Room Reimbursement Specialist evaluates the emergency room visit documentation for accurate and complete charge capture, assessing for gaps in documentation with regards to clinical information, and querying the providers when necessary. WHO WE ARE With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers that provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU CAN EXPECT - Schedule: Monday thru Friday | 8 am - 5 pm - Start time is flexible - Conduct an investigation and assessment regarding payment discrepancies. - Identify and implement necessary actions to ensure appropriate outcomes are met. - Conduct and coordinate third party audits. - Advise and inform management of reimbursement issues. QUALIFICATIONS - High School Diploma/GED - Required - Associate's Degree Allied Health Profession - Preferred - 4 years Emergency Room coding/ charging, Revenue Cycle, billing experience - Required - 4 years Emergency Room clinical experience - Required - No Experience required if candidate holds an active RHIT, RHIA, or CCS - Certified Coding Specialist (CCS) - American Health Information Management Association (AHIMA) upon hire - Preferred or - Registered Health Information Technician (RHIT) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred or - Registered Health Information Administrator (RHIA) Candidate - American Health Information Management Association (AHIMA) credential obtained within 1 year of hire - Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Emergency Room Reimbursement Specialist $18.02 - $23.43 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.

Title: Specialist, Enrollment Services Location: Orlando, FL, United States Job Description: Position NumberHR0041 Position TitleSpecialist, Enrollment Services Job TypeStaff FT/PTPart-Time Employee Class DescriptionC3-Staff PT (ed. support) General Position Description Responds to inquiries received by phone or electronically to assist current and prospective students with the steps to enrollment and resolving difficulties encountered in the enrollment process. Provides information to current and prospective students, their families, the community, and other constituents. Ensures student and client satisfaction by providing a high level of internal and external customer service. Contributes to individual and team student enrollment and retention goals. Flexible Work ArrangementPrimarily Remote: Employee performs the majority of job duties remotely and may occasionally work on site, based on operational needs with advance notice, when possible. Grade2023 Exemption StatusNon-Exempt Posting NumberS3890P Location(s)Orlando, FL 32811 - West Campus Proposed Work Schedule (Please note hours subject to change based on business needs) Monday – Thursday: 12-6pm, Fridays: 12-5pm Number of Vacancies1 Open Until FilledNo Quicklink for Postinghttps://valenciacollege.peopleadmin.com/postings/42634 Posting Detail Information Temporary Position (Temp or Grant Funded) Details Salary Range$17.92 Essential Job Functions Description of Job Function 1. Receives multi-channel inquiries (phone, email, chat, SMS, etc.) and uses a developmental approach to empower and assist students with completing all steps to enrollment. Description of Job Function 2. Assists students with determining the status of their application, enrollment, and financial aid and resolves problems at early stages. Description of Job Function 3. Determines when a student has encountered deeper problems and creates work tickets to refer case to the appropriate department. Description of Job Function 4. Orients students to on-line tools available and the features of Atlas. Description of Job Function 5. Answers questions about Valencia’s services, hours, and materials available to students, faculty, and the community. Description of Job Function 6. Answers questions about Valencia’s degree and certificate options and entrance requirements. Description of Job Function 7. Maintains accurate records regarding nature of interaction, discussion, and resolution. Description of Job Function 8. Conducts multi-channel outbound campaigns to prospective and current students to support the College’s comprehensive strategic plan to recruit, retain, and serve a vibrant and diverse student body. Description of Job Function 9. Makes full use of computer software capabilities to input and retrieve data, access reference materials, and communicate effectively with staff and students. Description of Job Function 10. Reviews college and marketing websites and identify issues or improvements that need to be made; maintains content on international social media pages. Description of Job Function 11. Performs other duties as assigned. Qualifications Drivers License Requirement Drivers License RequirementNot Applicable Required Qualifications Required Minimum EducationHigh school diploma or general education degree (GED). Required Field of Study Other Required Qualifications Customer service experience Required License/Certification Preferred Qualifications Preferred Education & Field of Study Associate’s Degree from a regionally accredited institution. Preferred Type of Experience Customer service experience Contact center experience Preferred Licenses/Certification Knowledge, Skills and Abilities Knowledge, Skills and Abilities 1. Ability to communicate effectively using multi-channels including face-to-face, phone, email, text, chat. 2. Skill in use of a personal computer and general office software; including but not limited to MS Office and Outlook. 3. Ability to provide superior customer service, conduct clear telephone conversations, and respond to complaints with tact and diplomacy. 4. Ability to coordinate multiple projects and tasks simultaneously in a very fast paced, ever-changing work environment. 5. Ability to provide initial assessment of student questions and concerns, and apply critical thinking to resolve student enrollment problems at early stages. 6. Ability to exhibit reason, exercise judgment and maintain confidentiality. Working Conditions General Working Conditions This job primarily operates in a professional office environment. The employee will routinely operate standard office equipment including but not limited to computers, keyboards, mouse, phones, photocopiers, printers, scanners, filing cabinets and fax machines. While performing the duties of this job, the noise level in the work environment is usually quiet to moderate. Typical physical competencies include but are not limited to frequently remaining stationary, moving, reaching, positioning self and occasionally ascending/descending, lifting/moving objects weighing between 5-15 pounds. This job also entails frequently communicating, discerning and exchanging information, detecting and perceiving objects up close, at a distance, and the ability to adjust focus. Cognitive abilities include but are not limited to frequently using discretion, judgment, reasoning, memory, learning, maintaining confidentiality, comprehension, problem solving, and decision-making. The typical work environment, physical and cognitive demands listed above are representative of those that must be met by an employee to successfully perform the essential functions of this job. The College has a process to identify and make available reasonable accommodations to enable individuals with disabilities to perform the essential functions.

Title : Billing Specialist Location: Home United States Job Description: Work From Home Work From Home Work From Home, Indiana 46544 The Billing Specialist ensures the timely and accurate submission of insurance claims to all third-party payers and documents billing activity in the patient accounting system. WHO WE ARE Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana, Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve. WHAT YOU WILL DO - Growth Opportunities! - Flex time, 40 hours per week Monday through Friday 7am to 9am start time, 8-hour shift. - Work daily electronic billing file and submits insurance claims to third party payers. - Review daily edit reports from the billing system and makes necessary corrections to allow electronic submission. - Review error reports from electronic payers; identifies errors and makes appropriate corrections to ensure accurate claim submission. - Review Payer status reports and ensure all claims have been accepted at the payer site. - Process re-bills as requested by collectors. QUALIFICATIONS - Required High School Diploma/GED - 2 years Patient Accounting, specifically billing, collections, customer service, or cash application Preferred - 1 year Working knowledge of Microsoft Office Applications, Medical and Managed Care Contract terminology, and demonstrated knowledge of Revenue Cycle procedures Preferred TRAVEL IS REQUIRED: Never or Rarely JOB RANGE: Billing Specialist $15.50-$19.63 INCENTIVE: Not Applicable EQUAL OPPORTUNITY EMPLOYER It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law. Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights. Franciscan Alliance is committed to equal employment opportunity. Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.