• Ensure the seamless flow of clinical information and supporting timely patient care • Manage fax and mail intake, process medical records requests, and complete insurance pre-authorizations • Handle documentation, correspondence, and authorization requests accurately and efficiently • Collaborate closely with cross-functional teams

• Focus on employee feedback regarding our processes and technologies • Optimize the user experience in the building materials industry • Participate in a paid program with hands on experience to work on real-world projects • Collaborate with industry leaders and develop valuable skills for future career

• Lead company-wide recruitment strategies to attract and retain top talent. • Oversee end-to-end recruitment processes, including job posting, sourcing, interviewing, and onboarding. • Develop and implement a comprehensive talent acquisition strategy that aligns with business objectives and future staffing needs. • Build strong pipelines of qualified candidates by leveraging diverse sourcing channels, including job boards, referral programs, and social media platforms. • Collaborate with hiring managers to clearly define job roles, responsibilities, and qualifications to ensure successful hires. • Manage employer branding initiatives to position the company as an employer of choice in the market. • Use recruitment metrics and analytics to optimize hiring processes and drive decision-making. • Manage day-to-day HR operations, including policies, compliance, and employee relations. • Provide leadership on employee relations issues, including conflict resolution, disciplinary actions, and performance improvement processes. • Drive HR process improvement and automation to ensure efficiency across HR operations. • Conduct regular audits of HR practices to ensure compliance with internal and external regulations. • Implement and oversee the performance management system to promote employee accountability and development. • Ensure company-wide adherence to diversity, equity, and inclusion initiatives within HR practices and operations. • Lead workforce planning initiatives to align human capital with future business needs. • Analyze workforce trends and provide insights to leadership to enhance decision-making. • Proactively develop plans to address retention challenges and improve employee engagement. • Partner with PEAK6 to ensure efficient and accurate benefit administration and payroll processing.

• Develop and implement HR strategies aligned with company goals. • Advise management on organizational structure, workforce planning, and talent management. • Lead and mentor the HR team (if applicable). • Oversee full-cycle recruitment and onboarding processes. • Develop effective sourcing strategies to attract top talent. • Improve employer branding initiatives. • Foster a positive and inclusive work environment. • Handle employee relations matters, conflict resolution, and disciplinary processes. • Lead employee engagement and retention initiatives. • Implement and manage performance appraisal systems. • Support managers in goal setting, feedback, and employee development plans. • Manage payroll coordination, compensation benchmarking, and benefits administration. • Ensure competitive and compliant compensation structures. • Ensure compliance with local labor laws and regulations. • Develop, update, and implement HR policies and procedures. • Maintain accurate HR records and reporting. • Identify training needs and implement development programs. • Support leadership development and succession planning initiatives.