Role Description - Partner & Inbox Support - Monitor and respond to incoming emails in the Partner Support Inbox, providing timely, accurate, and professional responses. - Triage requests, answer common questions, and escalate issues to the Project Manager when required. - Track and follow up on partner inquiries to ensure resolution and customer satisfaction. - Event Setup & Platform Support - In-Person Event Delivery - Support venue-based event logistics, including sourcing venues, room setup, catering, signage, materials coordination, and attendee flow. - Coordinate with speakers, vendors, venues, and on-site staff to ensure readiness and smooth execution. - Assist with on-site registration, session transitions, and real-time issue resolution during live events. - Virtual Event Delivery - Assist the Project Manager with end-to-end virtual event setup across approved platforms. - Configure event components including: - Registration pages - Email communications and reminders - Session agendas and speaker details - Upload and manage event content, including presentations, recordings, resources, and reference materials. - Quality Control (QC) & Readiness Checks - Conduct thorough QC reviews of event setup to ensure accuracy, completeness, and adherence to standards. - Validate: - Registration links and emails - Session configuration and timing - Content uploads and resource availability - Participate in pre-event site reviews and readiness checks prior to go-live. - Project & PM Support - Support the Project Manager with logistical tasks, documentation, and work-back schedules. - Maintain event planning documents and ensure updates are reflected accurately. - Attend project meetings as needed and capture action items related to logistics execution. - Live Event & Post-Event Support (as applicable) - Provide live event support as assigned, helping monitor sessions and escalate issues. - Assist with post-event tasks such as content uploads, recording checks, and documentation updates. Qualifications - Experience supporting virtual and in-person events, webinars, or training programs. - Strong written communication skills, particularly for email-based partner support. - High attention to detail and comfort performing structured QC reviews. - Ability to manage multiple tasks and deadlines in a fast-paced environment. - Proficiency with virtual event platforms and Microsoft 365 tools (Outlook, Teams, SharePoint). - Strong collaboration skills and ability to work effectively with Project Managers and cross-functional teams. Requirements - Prior experience in event logistics, project coordination, or PMO support. - Familiarity with partner-facing support models or shared inbox workflows. - Experience supporting on-site event logistics, venue coordination, or attendee management. - Experience uploading and managing digital content in event platforms. Success in This Role Looks Like - Partner inquiries are answered promptly and professionally. - Events are set up accurately and on time with minimal rework. - QC issues are identified and resolved before events go live. - Project Managers are able to focus on delivery and stakeholder management, supported by reliable logistics execution. Company Description GP Strategies Corporation is one of the world's leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally. With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

• Manage coordination amongst project team members to ensure proper coordination between different departments and timely submission of deliverables. • Conduct regular planning and status meetings with project teams as needed to track progress and identify challenges. • Effectively utilize and leverage IT PMO practices, procedures, and supporting tools for multiple projects concurrently. • Identify and present project teams and sponsors with solutions to everyday project challenges and risks. • Establish and maintain strong working relationships with stakeholders to support and improve project delivery and performance.

• Manage coordination amongst project team members to ensure proper coordination between different departments and timely submission of deliverables. • Conduct regular planning and status meetings with project teams as needed to track progress and identify challenges. • Effectively utilize and leverage IT PMO practices, procedures, and supporting tools for multiple projects concurrently. • Identify and present project teams and sponsors with solutions to everyday project challenges and risks. • Establish and maintain strong working relationships with stakeholders to support and improve project delivery and performance.

• Manage coordination amongst project team members to ensure proper coordination between different departments and timely submission of deliverables. • Conduct regular planning and status meetings with project teams as needed to track progress and identify challenges. • Effectively utilize and leverage IT PMO practices, procedures, and supporting tools for multiple projects concurrently. • Identify and present project teams and sponsors with solutions to everyday project challenges and risks. • Establish and maintain strong working relationships with stakeholders to support and improve project delivery and performance.