• Lead a team of product managers who embed with priority products, product groups, and enterprise initiatives • Accelerate Amgen’s adoption of the Digital Product Operating Model (DPOM) • Help Amgen move from output-driven delivery to outcome-driven product management • Perform product management responsibilities while embedded with teams, including clarifying user and business problems, shaping product strategy, improving roadmaps, defining OKRs and KPIs • Support teams in developing strong product strategies, roadmaps, OKRs, KPIs, discovery practices, and value realization plans • Partner with business functions, digital product leadership, and technology leaders to align product work to enterprise priorities and measurable business value.

• lead the product strategy, vision, and roadmap for Labstep • developing and communicating a clear product vision and strategy for the ELN platform • defining, prioritizing, and managing the product roadmap based on deep market research, customer feedback, and business objectives • partnering closely with customers and stakeholders to gather insights, understand laboratory workflows, and validate product decisions • translating scientific workflows into actionable, cutting-edge product features • collaborating with our Technical Lead to ensure timely and successful product launches • monitoring product performance and leveraging data/analytics to make informed decisions • representing the Labstep product vision externally, engaging with the scientific community at industry events

• Wellabe is looking for a Communications Agent, AI Product Owner to join our team. • This individual will own the end-to-end strategy, roadmap, delivery, and performance of AI-handled customer interactions (voice and digital), with priority focus on the Intelligent Virtual Assistant (IVA). • Owns the AI Channel for customer, provider, and agent calls with full accountability for end-to-end performance of AI handled voice and digital customer interactions. • Build a product strategy & roadmap: Define and track KPIs including containment rate, first contact resolution, escalation rates, customer effort, and cost to serve. • Treat AI as an operational service channel with continuous improvement accountability. • Build and maintain a multi-year roadmap for AI enabled service automation. • Prioritize automation opportunities based on call volume, complexity, experience impact, and risk. • Focus on high impact use cases such as benefits, eligibility, claims status, payments, ID cards, and provider inquiries. • Translate business needs into clear product requirements, user stories, and acceptance criteria. • Coordinate releases with IT and platform teams (telephony, CRM, core systems). • Establish phased rollouts, testing plans, and post release measurement to validate results. • Partner with Compliance and Legal to ensure AI interactions meet HIPAA, CMS, and state regulatory requirements. • Define approved language, disclosures, identity verification rules, and escalation triggers. • Own remediation and improvements when AI behavior does not meet standards. • Serve as the primary business owner in vendor engagements related to conversational AI and automation. • Direct vendor work toward outcomes aligned with Customer Success goals. • Evaluate new capabilities and enhancements based on business value and operational readiness. • Provide clear, data driven updates on AI performance, risks, and value delivered. • Communicate progress in terms of customer experience, expense management, and scalability.

• Own the product roadmap - rewards, features, digital experience, and servicing • Define what makes the card worth having and worth keeping • Work across credit, engineering, design, compliance, and marketing to ship • Use cardholder data to understand behavior and drive product decisions • Use AI aggressively - to understand cardholder behavior in real time, personalize the product experience, and move faster than any traditional issuer could