• Collaborating with sales and channels teams to define/execute strategic projects to increase revenue, productivity, and efficiency • Partnering with IT to drive alignment and execute initiatives. • Supporting continuous improvement of systems process and user experience for sellers and partners • Supporting data governance to improve data hygiene and usefulness. • Establishing formal and informal processes for collecting feedback, requirements, and enhancement requests related to sales process/tools • Supporting cross-functional initiatives and collaborating closely with sales, pre-sales, marketing, and finance.

• Drive performance management and reporting to leadership across Ladder: you will be a hub for business data and communication, and act as the primary point of contact for product and performance data. When we over- or underperform, you’ll know why • Develop new analytics and data processes: understand Ladder’s data processes and dashboards, work internally with engineering, data science, and other stakeholders to optimize • Lead or program manage multiple strategic initiatives at any given point. Some examples include: drafting business cases for a new product idea, evaluating the impact of a change in our user funnel,, or strategizing to drive further monetization • Prioritize and size initiatives: evaluate impact, resource requirements, and implementation timelines of initiatives • Collaborate and coordinate cross-functionally: you will need to navigate across Ladder’s functions, and gather and analyze data from multiple sources to inform decision-making at all levels • Build efficient processes and implement new systems: you will spot the highest priority business initiatives and improvement areas, and devise new processes or implement new systems to bring those to life.

• Perform detailed audits of invoices to ensure compliance with internal policies and established guidelines. • Review high-volume transactional data to identify discrepancies, errors, or non-compliant charges. • Track, document, and escalate audit findings to appropriate stakeholders. • Maintain audit logs and support ongoing compliance reporting. • Work extensively in Excel to analyze, clean, and reconcile large datasets. • Identify patterns, anomalies, and trends within transactional data. • Ensure data integrity across multiple sources and reports. • Support forecasting processes using established models and templates. • Update and maintain financial models (primarily Excel-based). • Assist with variance analysis and basic profitability tracking. • Identify opportunities to improve audit efficiency and data workflows. • Help standardize and document repeatable processes. • Contribute to automation or tooling improvements where applicable. • Partner with operations and finance teams to resolve discrepancies. • Communicate findings clearly and follow through on issue resolution.

• Supporting the Project Manager, the Senior BSA will be responsible for engaging with the business to gather and document requirements. • Understand standard business processes, perform analysis, provide solution options, work with engineers to design implementation and support testing through project completion. • Will be deeply involved throughout the solution development lifecycle as the requirements subject matter expert and is expected to take personal responsibility and ownership for the requirements artifacts produced. • Perform all duties in accordance with the company’s policies and procedures, all US state and federal laws and regulations, wherein the company operates.