• Provide diagnostic and restoration efforts for all priority incidents involving network infrastructure, as well as provide root cause analysis and publish Root Cause Analysis documents. • Act as a mentor to Service Desk team members providing technical assistance and guidance on networking technologies. • Clearly and consistently communicate with client IT departments and ANM technical teams about the status and progress on issues. • Generate and implement clear and consistent documentation of client environments. • Perform analysis and diagnosis of network infrastructure problems including routing, switching, wireless, security, and SD-WAN. • Evaluate client environments for optimization and improvement opportunities. • Follow and develop documentation and SOPs for project deliverables and support procedures. • Support new client onboarding efforts including environment baselining, documentation, and monitoring setup. • Participate in project activities on an as-needed basis. • Participate in a rotational on-call schedule for high-priority escalations. • Invest time in continued education to learn new technologies.

Join our Team About this opportunity: The RCE CX Network Solutions team is recruiting motivated engineers that want to be part of a collaborative, diverse and high-performance team in Japan dealing with new mobile technology areas. As a solutions verification engineer you will experience first-hand the establishment and configuration of comprehensive 5G networks spanning RAN, transport and core network domains and including real devices and applications. Besides working with the local team, you will collaborate with colleagues in several solution centers globally to be able to setup complex system features in use cases like Indoor, Neutral Host and Dedicated Networks. Realistic and customer-like network deployments are essential to validate how well Ericsson's portfolio can support advanced use cases and satisfy the needs of our mobile operator as well as enterprise and governmental customers. In this position you will - Integrate, configure and operate 5G RAN lab networks for use cases like Indoor, Neutral Host and Mission Critical - Develop proof-of-concepts & demos supporting customer events, customer engagements and thought leadership - Support the acceleration and optimize the deliveries of customer required features and solutions - Grow your competences in the technical domain and share your knowledge with others To be successful in the role you should have - An academic degree in Telecommunications or IT - Work experience (5+ years) in similar roles - Diverse set of technology know-how in following areas - - 5G RAN knowledge and experience operating Ericsson RAN products - Solid IP and networking knowledge - Cloud and Core Network knowledge is a plus - Good communication skills and be fluent in written and spoken English (Japanese is a plus) - Motivation and ability to interact and collaborate with diverse and remote teams - Being self-driven and having a solution-oriented attitude are key for success. Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: Japan (JP) || Yokohama - Local Market Req ID: 781639

Title: Provider Network Management Relations Executive Location: Remote Workers New Mexico, Work Type:Remote, Full Time Job ID: 4771 Job Description: Location Address: Remote Office Santa Fe, NM 87501 Compensation Pay Range: Minimum Offer $51,209.60 Maximum Offer $78,166.40 Now Hiring: Provider Network Management Relations Executive Summary: Build your Career. Make a Difference. Presbyterian is hiring a skilled Provider Network Management Relations Executive to join our team. Type of Opportunity: Full time Job Exempt: Yes Job is based: Remote Workers New Mexico Work Shift: Days (United States of America) Responsibilities: Presbyterian Healthcare is seeking a Provider Network Management Relations Executive. Provides oversight of network strategies and relationship development activities for assigned providers including individualized planning, training and development of providers to align with Presbyterian s clinical quality initiatives. Will provide the framework for physician/provider performance reporting that will assist providers with objective and quantitative analysis of clinical quality performance measures. The Network Relations Service Executive is a professional accountable for proactively identifying issues, resolving disputes, and coordinating resolutions. Accountable for resolving complex problems, fielding general questions, and acting as a liaison between the provider of service and the health plan. Some key responsibilities include: - Collaborates and maintains relationships with providers and staff throughout Presbyterian to ensure an exceptional provider experience. - Develops and maintains cooperative working relationships between PHP, institutional provider and individual providers. - Provides education on quality initiatives, managed care, capitation, products, policies and procedures, reimbursement issues, referral/authorization process, etc. - Responsible for ensuring provider data integrity and accuracy by ensuring PIF s are completed timely and accurately and through a comprehensive review and validation of provider directory data. - Responsible for post payment validation of assigned providers to ensure accuracy of payment to the contract and corresponding fee schedules. - Resolves provider issues - claims, health services, finance, etc. - Stimulates and fosters professional development of the Network Relations Service Associates. - Supports Network Contracting strategies in an effort to preserve a robust provider network. - Serves as primary liaison between the provider and the health plan. - Maintains a general knowledge of health plan reimbursement methodologies. - Conducts provider visits based on established departmental goals, which will require 50-65% field contact. - Engages and supports leadership and peers by promoting and participating in department initiatives and being accountable for achieving business objectives. Qualifications: - Three years experience in provider relations, provider contracting, claims processing, or customer service in a healthcare organization. Strong working knowledge of risk sharing programs and different reimbursement methodologies i.e. capitation, DRG, Relative Value Systems, etc. Must demonstrate strong verbal, written communication, and presentation skills with strong interpersonal and negotiations skills and ability to interface with providers. Must also possess strong facilitation, organizational, and personal computing skills - Education: Essential: High School Diploma or GED All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits. Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more. Why work at Presbyterian? As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

Title: Data Network Engineer (Remote) Location: Remote, USA ZIP/Postal Code 78758 Job Type Contract Category Network Engineer Req # AUS-dd169b87-071e-4a41-b690-12245b6b95a1 Pay Rate $32 - $40 (hourly estimate) Job Description: Our client, a leading telecommunications and technology company, is seeking an experienced Data Network Engineer to join their Managed Service Assurance team on a fully remote, contract basis. This is a staff augmentation engagement supporting an ITIL Tier 3 engineering team that resolves escalated network issues across Cisco, Cisco Meraki, and Fortinet platforms for managed services customers. The ideal candidate will bring vendor-level hands-on expertise and strong verbal and written communication skills, as they will be expected to step in with minimal ramp-up time and coordinate directly with their manager during on-call rotations. If you believe you are the right fit for the role, we welcome you to apply! Key Responsibilities -Receive and resolve escalated engagement tickets from Tier 1/Tier 2 support teams, serving as the first layer of engineering (ITIL Tier 3) for managed services customers -Diagnose and troubleshoot complex network issues across Cisco, Cisco Meraki, and Fortinet hardware and platforms -Manage and maintain network configurations for a large Meraki customer base, including switches, access points, and security appliances -Collaborate with the help desk and internal support teams to ensure timely resolution of customer-impacting network incidents -Participate in an on-call rotation (Fridays 7PM Central through Thursdays 7AM Central), proactively communicating availability and schedule to the team manager -Document troubleshooting steps, resolutions, and network configurations to support team knowledge sharing and ticket closure -Work end-of-day shift hours (approximately 10AM–7PM CST) to provide coverage during peak escalation windows -Support continuous service assurance by identifying recurring issues and contributing to root cause analysis efforts We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Required Skills & Experience -Active or expired CCNP (Cisco), ECMS (Cisco Meraki), or NSE4 (Fortinet) certification required — at least one must be held -3+ years of hands-on experience with Cisco Meraki (strongest preference; represents the largest customer and hardware base) -3+ years of vendor-level experience with Cisco networking hardware, including configuration, troubleshooting, and incident resolution -2+ years of experience with Fortinet platforms (FortiGate, FortiManager, or equivalent) in a managed services or enterprise environment -2+ years of experience working within an ITIL-aligned support structure, specifically at Tier 2 or Tier 3 engineering level -2+ years of experience managing escalated network tickets with demonstrated ability to resolve issues independently and with minimal ramp-up -Strong written and verbal communication skills, with demonstrated ability to coordinate on-call schedules and provide clear status updates to management Nice to Have Skills & Experience Compensation: $30/hr to $35/hr **Exact compensation may vary based on several factors, including skills, experience, and education. Employees in this role will enjoy a comprehensive benefits package starting on day one of employment, including options for medical, dental, and vision insurance. Eligibility to enroll in the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this role will have access to paid sick leave and other paid time off benefits as required under the applicable law of the worksite location. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.