Role Description We're looking for a Program Operations Manager to join our team in the US. This is a broad, high-impact role sitting at the intersection of project management, data, and operational improvement - working across our portfolio of clinical trials to make them run better. This role would suit someone who combines project management instincts with a strong data literacy - someone who wants to solve problems. It will suit someone with strong proactivity, organization, project management and communication skills. You'll report into the VP of Programme Operations and work day-to-day with our ClinOps, Product, and Data teams. What you’ll focus on - Lead high-priority operational improvement and transformation projects across the trial portfolio - Identify performance bottlenecks on our trials, inefficiencies, and delivery risks, and develop practical solutions - Analyse operational and trial performance data to generate insights, support forecasting, and inform decision-making - Partner cross-functionally with teams including Clinical Operations, Recruitment, and other operational stakeholders to improve delivery against timelines and budgets - Support trial teams on specific project-based challenges, including diagnosing root causes of underperformance and recommending corrective actions - Build clear, data-driven views of trial performance, including progress against recruitment, timelines, resourcing, and cost assumptions - Improve operational processes, tools, and ways of working to increase efficiency and execution quality across the portfolio - Communicate recommendations clearly to stakeholders and drive alignment on priorities, trade-offs, and next steps - Flex across different business-critical initiatives as company priorities evolve Qualifications - 3+ years of experience in an operational or project management (or similar) in a fast-growing start-up or scale-up - alternatively this role might suit someone from a top-tier consulting firm - Strong problem-solving skills - able to break down ambiguous problems, identify root causes, and turn analysis into practical action - Highly comfortable with data, spreadsheets, and structured analysis; confident working with trackers, models, and operational performance data - Highly organised with strong attention to detail - you're the person who spots when something's fallen through the cracks - A clear communicator, comfortable working across teams and at different levels of seniority - Proactive and self-directed - you don't wait to be told what to do next - Curious about clinical trials and what it takes to run them well at scale - Comfortable working in a fast-moving environment where priorities shift and no two weeks look the same Benefits - Competitive salary plus meaningful equity - you'll own a piece of what we're building - $2,000 annual Learning & Development budget for courses, certifications, and conferences - 39 days annual leave (27 days PTO + 11 federal holidays + 1 James Lind Day) - $800 monthly employer contribution for insurance coverage (via Trinet PEO) - $40 monthly wellness allowance with flexibility on how to spend this, including opting in to a company private health insurance or wellhub membership - Access to gym and retail discounts through Happl - Monthly lunch vouchers for remote team members - Regular company events and team gatherings (both virtual and in-person) - Charity partnerships and volunteering opportunities with Forward Trust - Work with a team that's genuinely changing healthcare for the better Our hiring process We believe hiring should be transparent, respectful of your time, and give you a real feel for what Lindus is like. Here's what to expect: - Online Logical Reasoning and Problem Solving test (15 minutes) - Initial conversation with Heather, our ClinOps Talent Partner (20 minutes) - Second meeting with our VP of Program Operations (30 minutes) - Technical/functional interview with two members of our Program Operations team (45 minutes) - Values interview with two team members of leadership (30 minutes) We will only contact you from lindushealth.com email addresses. Please check the spelling of emails which appear to come from Lindus carefully before responding. We will never ask for your financial information over email. We are an equal opportunity employer committed to building a diverse and inclusive workforce. We evaluate all candidates based solely on their skills, experience, and qualifications relevant to the role. We do not discriminate on the basis of race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, veteran status, or any other legally protected status.