• Creation of purchase orders, recording of invoices and monitoring of fiscal/payment processes. • Monthly review of senior management's budget and support in closing routines and review of TDN. • Handling leadership ticket flows and proposing continuous improvements to optimize our tools and daily routines.

• Manage day-to-day finance operations including accounts payable, accounts receivable, invoicing, payment processing, payroll support, expense management, and maintaining accurate financial records • Support bookkeeping activities, bank and payment reconciliations, month-end processes, budgeting, forecasting, and coordination with external finance/accountancy partners • Monitor outstanding payments, resolve billing and supplier queries, and ensure timely and accurate financial administration • Work closely with the People Operations team to support onboarding and offboarding processes across all entities • Oversee the supplier management lifecycle including onboarding, contract administration, reviews, renewals, and offboarding • Maintain supplier relationships, negotiate favourable terms where appropriate, and identify cost-saving opportunities • Coordinate company travel arrangements, ensuring compliance with company policies and budgets • Plan and manage company events, meetings, team activities, and wider operational logistics • Oversee office and facilities management, including maintenance, equipment, supplies, security, and vendor coordination • Act as Health & Safety Officer, maintaining policies, procedures, and compliance with relevant regulations and best practices • Maintain internal knowledge repositories, operational documentation, and collaboration tools • Provide administrative and operational support to the Board and Senior Leadership Team as required • Comply with Raidiam’s Corporate Policies and Procedures, including Information Security Policies and Procedures • Support wider business operations and undertake any additional duties or responsibilities as required from time to time in a fast-paced environment

Title: Purchasing & Payment Clerk Location Any, Canada Workplace type Fully remote Compensation $21.00 / hour Job Description: Reporting to the Services and Operational Support (SOS) team, the Purchasing & Payment Clerk is responsible for purchasing administration and payment exception processing across Canadian and U.S. operations. This role ensures accurate data entry, timely processing, reconciliation, and resolution of purchase orders, invoices, payments, refunds, and exceptions across multiple proprietary systems. The position collaborates closely with accounting, branch teams, and external vendors to resolve discrepancies, meet service level expectations, and support critical operational workflows. This is a hybrid role requiring onsite work at the downtown Vancouver office one day per week. Key Responsibilities Purchasing & Invoice Administration - Submit, receive, and manage purchase requisitions, purchase orders, and invoices in Coupa and other proprietary systems. - Monitor purchase order lifecycle stages to ensure timely approvals, processing time, payments, and escalations as necessary to prevent late payment fees. - Retrieve invoices from vendor portals on a pre-set schedule and ensure compliance with PO policies. - Maintain accurate, real-time records and audit trails for all purchasing transactions. Payment Processing & Exception Administration - Responsible for accurate manual posting of payments that are rejected from automated posting processes. - Post and reconcile incoming payments including cheques, EFT/ACH, wire transfers, and online payments. - Resolve payment inquiries, discrepancies, unapplied and/or misapplied cash. - Process refunds and support EFT setup and W9 requests. - Download lockbox reports and post exceptions in financial and parking systems. - Perform daily cash application and reconciliations and prepare status reports. Collaboration & Stakeholder Support - Act as a liaison between internal departments, branch accountants, and vendors. - Communicate professionally with third-party partners. - Support SOS and CX department goals through cross-functional assistance. Mail, Cheque & Onsite Operations - Collect, sort, and process Canadian and U.S. mail related to Enforcement and Monthly Parking. - Prepare cheque deposits and courier packages for lockboxes. - Process Parking Notice payments received by mail. - Order deposit books and bags as required. Operational Excellence - Maintain daily task trackers and meet all deadlines. - Troubleshoot issues and escalate as required. - Perform other related duties as assigned. - Adhere to standard policies and processes. - Meet rigid deadlines and SLAs. Skills, Knowledge and Expertise - 1+ years of experience in purchasing, payment processing, data entry, or administrative roles. - Coupa experience is an asset. - Proficiency in Excel, Word, and Outlook. - Strong analytical, problem-solving, and reconciliation skills. - Excellent written and verbal communication skills in English. - Strong time management and ability to work independently. - Detail-oriented, adaptable, and highly motivated. - Maintains accuracy under tight deadlines. - Ability to consistently meet service level and performance goals. - Quiet, dedicated workspace with minimum internet speed of 150mbps Benefits - Medical - Dental - Vision - Life and Disability - 401K (US) or RRSP Matching (Canada) - Paid Time Off (PTO)

• Utilize AI tools to streamline finance tasks, including Datev and Excel. • Manage fiscal year closings and coordinate with external auditors. • Ensure compliance with German payroll and tax laws. • Deliver reliable results while meeting deadlines. • Function independently and collaboratively within a team. • Communicate effectively, using the BLUF (Bottom Line Up Front) method. • Anticipate potential issues and act proactively to address them.