Role Description Du willst nicht einfach nur Kundenanfragen bearbeiten – du willst echte Kundenerlebnisse gestalten? Dann bist du bei uns genau richtig. Bei getolo steht der Mensch im Mittelpunkt – und das zeigt sich in jedem Kontakt mit unseren Kund:innen. Als Claims & Customer Service Agent bist du Teil eines leistungsstarken Teams, das mit Technologie, Empathie und Innovationsgeist daran arbeitet, die Versicherungswelt neu zu denken. Unsere KI-gestützten Systeme helfen dir, dich auf das Wesentliche zu konzentrieren: Unsere Kunden unterstützen. Zur Verstärkung unseres Teams suchen wir ab sofort engagierte Mitarbeitende (40 Stunden/ Woche). Dein Wohnort sollte idealerweise im Raum Berlin/Brandenburg sein - ist dies nicht der Fall, kannst du dich trotzdem sehr gerne bewerben (Homeoffice möglich)! - Du übernimmst Verantwortung: Du bearbeitest Anfragen und Leistungsfälle unserer Kunden und agierst mit unseren Kunden über In- und Outbound-Telefonie, E-Mail sowie Chat. - Du bist Teil eines starken Teams: Du arbeitest eng mit erfahrenen Kolleg:innen und Führungskräften zusammen, die dich fordern, fördern und inspirieren. - Du gestaltest aktiv mit: Du unterstützt bei der Optimierung und Automatisierung unserer Prozesse und bringst Ideen ein, wie wir das Kundenerlebnis weiter verbessern können. - Du arbeitest zielorientiert: Gemeinsam im Team erreicht ihr Tages- und Monatsziele – mit Fokus, Struktur und Teamgeist. Qualifications - Erste Erfahrung in der Kundenbetreuung oder der Leistungsfallbearbeitung – idealerweise im medizinischen oder versicherungsnahen Umfeld. - Ein sicheres, freundliches Auftreten und eine klare, empathische Kommunikation. - Strukturierte, eigenständige Arbeitsweise und gutes Zeitmanagement. Requirements - Diese Rolle ist nicht vergleichbar mit klassischen Jobs im Versicherungsumfeld. - Hier geht es um Kundenzentrierung, Verantwortung, Technologieeinsatz – und darum, gemeinsam mit einem exzellenten Team echten Impact zu schaffen. Benefits - Attraktives Fixgehalt. - Gestaffelte Urlaubstage, beginnend bei 28 Tagen (max. 30 Tage). Frei am 24. und 31.12. - Du hast die Wahl zwischen einem kostenlosen Swapfiets-Fahrrad oder einem von uns bezuschussten BVG Umwelt- oder Deutschlandticket. - Arbeite hybrid - aus deinem Home Office oder in unserem Büro in Berlin-Mitte. - Arbeite bis zu 60 Tage im EU-Ausland. - Nutzung von kostenlosen Coaching-Sitzungen mit nilo.health, unserem Tool für mentale Gesundheit. - Teste unsere Produkte selbst! Wähle zwischen dentolo, petolo oder vitolo. - Weiterbildungs­budget ab 750 € jährlich. - Regelmäßiges (360 Grad) Feedback. - Legendäre Sommer- und Winterpartys. - Regelmäßige Teamevents. - Mitarbeitervergünstigungen über Corporate Benefits. - Zwei Ehrenamtstage pro Kalenderjahr. - Haustierfreundliches Büro.

Title: Manager, Care Navigation Location: United States Job type: Full Time Department: Care Concierge Work type: Remote United States Job Description: At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. The salary range for this role is $90,000–$110,000, depending on experience and location This is a full-time, remote position eligible for full benefits and bonus. You’re excited about this opportunity because you will... - Lead, coach, and develop a high-performing Patient Care Specialist team that delivers a differentiated, high-touch experience for every patient. - Mentor, motivate, and model best practices to your team, fostering excellence through demonstration and support. - Oversee daily team operations, ensuring patient cases are managed efficiently, compassionately, and in compliance with quality standards. - Act as the senior escalation point for complex or sensitive patient situations, ensuring swift, empathetic resolution. - Establish, monitor, and evaluate performance metrics—including patient satisfaction, utilization trends, engagement rates, and productivity—to ensure goals are met and exceeded. - Partner with leadership and cross-functional teams to develop strategic, operational, and technological solutions that enhance quality, improve efficiency, and reduce cost of care. - Support the design and continuous improvement of workflows, communication protocols, and digital tools to enhance patient experience and team performance. - Onboard, train, and empower new team members to deliver exceptional care navigation from day one. - Implement standards to maximize productivity, quality, and an outstanding patient experience. - Foster a culture of empathy, accountability, and continuous learning while serving as a role model for Carrum Health’s values. We’re excited about you because… - You have 5+ years of experience in patient navigation, care coordination, or digital health operations. - You bring 3–5 years of people management experience, leading teams in healthcare, customer support, or care coordination environments. - You are passionate about delivering high-touch, empathetic service and empowering your team to do the same. - You demonstrate strong communication and interpersonal skills, with the ability to engage effectively across patients, clinicians, and internal teams. - You are highly organized and data-driven, using metrics to monitor performance and identify areas for growth or improvement. - You have deep judgment and discretion when handling confidential or sensitive patient information and are committed to HIPAA compliance. - You thrive in a fast-paced, dynamic environment, balancing multiple priorities with composure and precision. - You have an entrepreneurial, solution-oriented mindset—comfortable innovating, testing, and improving processes. - You excel at cross-functional collaboration, working closely with operations, clinical, client success, and product teams to drive meaningful outcomes. - Experience with self-funded employer benefit plans, bundled payment models, or Centers of Excellence programs is a plus. - Spanish-speaking ability is a plus. Why you’ll love working with us... - We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. - We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. - We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. - We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. - We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. - You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: - Stock option plan - Flexible schedules and remote work - Chicago and San Francisco offices available - Self-managed vacation days, within reason - Paid parental leave - Health, vision, and dental insurance - 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.

Title: Virtual Care Registered Nurse Location: Fort Wayne, IN Department: Virtual Care Job Description: Parkview Health Virtual Care Nursing Req #: 185618 Independently plans and provides excellent professional nursing care for patients in accordance with physician orders, established hospital and departmental policies and procedures, American Nurses Association Standards of Clinical Practice, Indiana Nurse Practice Act, and the ANA Code of Ethics. Education Requires a Diploma in Nursing or an Associate of Science in Nursing (ASN); Bachelor of Science in Nursing (BSN) strongly preferred. Licensure/Certification Valid Indiana Registered Nurse license or current active multi-state Registered Nurse license required at time of hire. Must have current CPR certification. Current Advanced Cardiac Life Support (ACLS) preferred, but not required. Additional certifications may be required for specified areas. Experience Minimum of at least three-five years of RN experience in medical/surgical, progressive care, or critical care setting required. Experience with Electronic Medical Records required. Other Qualifications Must have excellent verbal and written communication skills. Comfortable with technology.

Title: Compensation Manager (Remote, UK) Location: United Kingdom Job Description: We make life more comfortable. Leggett & Platt’s overall mission is a commitment to enhance lives – by delivering quality products, offering empowering and rewarding careers, and doing our part in bringing about a better future. Leggett & Platt’s inventive heritage and leadership span more than 130 years. Leggett & Platt has divisions that design, manufacture, and sell a variety of products for all areas of life. Our reliable product development and launch capability, coupled with our global footprint, make us a trusted partner for customers in the automotive, furniture, hydraulic cylinders, flooring, textile and geo components industries. Learn more about the history of Leggett & Platt: https://leggett.com/history Compensation Manager Europe Leggett & Platt, Incorporated, is seeking to hire a Compensation Manager to work with our Global Human Resources team. As the Compensation Manager at Leggett & Platt, this position will partner with HR teams to provide support on compensation and benefits related topics while ensuring regional and country compensation programs are aligned and consistently maintained within the global job and compensation framework. The Compensation Manager will support thirteen countries across Europe, overseeing compensation for almost 3,000 employees. Primary Responsibilities: - Serve as the main point of contact for consulting on compensation policies, programs, and procedures within Europe - Work closely with the compensation team to ensure the global compensation philosophy is consistently applied and executed across Business Units and region - Partner with HR to ensure consistent and standardized compensation practices are maintained throughout Business Units and region - Lead market research and conduct periodic reviews of the compensation framework, including evaluating and benchmarking jobs, providing recommendations for compensation and incentive levels, and reviewing overall market competitiveness - Support compensation regulatory reporting requirements for region (e.g. UK Gender Pay Gap, EU Pay Transparency Directive) - Manage year-end compensation planning processes, including annual salary reviews and bonus/incentive calculations and payments - Work closely with other subject matter experts on global projects related to compensation and HR initiatives, including process improvement opportunities in supporting Leggett’s HR and business strategy - Assist the HR technology team in maintaining accurate employee and job information/data used for HR reporting and processes - Support HR technology implementations related to compensation policies and programs - Develop training materials and deliver education sessions to educate the broader HR team on compensation policies and initiatives - Provide support on benefits‑related activities, including information collation, programme review, and alignment with global philosophy Requirements: - Advanced education/degree in Human Resources, Finance, Business, or a related field of study - At least 5-7 years of compensation experience, preferably in a medium-to-large global company - Strong working knowledge of HR and compensation related legislation, policies and practices within Europe - Deep understanding of job architecture, grading, levelling, and benchmarking processes - Proactive and self-driven with confidence in working with senior leaders and cross-functional teams - Strong analytical and leadership skills - Prior experience working with a Human Capital Management System (HCMS); SAP preferred What to Do Next Now that you’ve had a chance to learn more about us, what are you waiting for! Apply today and allow us the opportunity to learn more about you and the value you can bring to our team. Once you apply, be sure to create a profile, and sign up for job alerts, so you can be the first to know when new opportunities become available. If you require assistance completing an application, please contact our team at careers@leggett.com Our Values Our values speak to our shared beliefs, and describe how we approach working together. - Put People First reflects our commitment to safety and care of each other, learning and development, and creating an inclusive environment of mutual respect, empathy and belonging. - Do the Right Thing focuses us on acting with honesty and integrity, delivering the results the right way, taking pride in our work, and speaking the truth – good or bad. - Do Great Work…Together occurs when we engage without hierarchy, collaborate as a team, embrace challenges, and work for the good of all of us. - Take Ownership and Raise the Bar demonstrates our responsibility to add value and make a difference, challenge the status quo and biases to make things better, foster innovative and creative solutions to drive impact, and explore new perspectives and embrace change. Our Commitment to You We're actively taking steps to make sure our culture is inclusive and that our processes and practices promote equity for all. Leggett & Platt is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veteran status, and more. Join us! We welcome and encourage applications if you meet the minimum qualifications. Even if you do not meet the preferred qualifications, we’d love the opportunity to consider you. For more information about how we handle your personal data in connection with our recruiting processes, please refer to the Recruiting Privacy Notice on the “Privacy Notice” tab located at http://privacy.leggett.com